Gran Turismo outages and problems
User reports, last 24 hours
No reports in this window
No problem reports came in for Gran Turismo in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 4 November. These are user reports from the US, where most people report Gran Turismo problems.
- NormalClose to the usual level24 h · 0 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
No user reports came in for Gran Turismo in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
Gran Turismo in November 2026
- Problem reports in November (since 4 November)
- 1
Monthly report for November 2026
People who report a problem with Gran Turismo to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Login
- Purchases
- Server Connection
- Game Play
- Game Launch
- Lag / Latency
Gran Turismo problem spikes, last 30 days
Since 4 November, Gran Turismo had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Gran Turismo not working
Gran Turismo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach gran-turismo.com over your own connection, right now. Nothing is sent to us or stored.
Restart GT7
Press the PS button, highlight Gran Turismo 7, press the OPTIONS button, and choose Close Game on PS5 or Close Application on PS4. Open it again, then wait at the World Map before testing Sport mode or an online lobby.
Test PlayStation sign-in
On PS5, go to Settings > Network > Connection Status > Test Internet Connection. On PS4, go to Settings > Network > Test Internet Connection; if sign-in fails, reconnect Wi-Fi or use a LAN cable and run the test again.
Install GT7 updates
Highlight Gran Turismo 7 on the home screen, press the OPTIONS button, and choose Check for Update. For the console, use Settings > System > System Software > System Software Update and Settings > Update System Software on PS5, or Settings > System Software Update on PS4.
Rebuild the console database
Turn the console fully off, then hold the power button until the second beep to open Safe Mode. Connect the controller with a USB cable; on PS5 choose Clear Cache and Rebuild Database, then Rebuild Database, while on PS4 choose option 5, Rebuild Database.
While Gran Turismo is down: what to use instead
- Offline play Try any mode that starts without an online connection; it helps when online races, lobbies, or profile sync are the parts failing.
- Forza Motorsport Use it on Xbox or PC if you want circuit racing while Gran Turismo services are having trouble.
- Assetto Corsa Competizione Pick this if you want GT car racing on PC or console and do not need the PlayStation profile tied to this game.
- F1 game series Use an EA Sports F1 title if you want a structured racing game with career and online modes while you wait.
What happens when Gran Turismo goes down
Gran Turismo is Sony and Polyphony Digital's PlayStation racing series, with Gran Turismo 7 on PS5 and PS4 tied to online saves, Sport Mode, multiplayer races, and livery sharing. Many US players who run daily races or keep a career save on console lose access to more than matchmaking when the service has trouble.
During an outage, online parts tend to fail before basic driving: Sport Mode may not load events, multiplayer lobbies can drop drivers, car liveries may not download, and progress may stop syncing. Menus can still open. You may see server maintenance or network error messages after a race, at sign in, in multiplayer, or when the game tries to save, even if your home connection works. Trouble can be regional or partial because PlayStation Network and the game servers are separate pieces; the status on this page comes from public user reports counted in 15-minute windows over the last 24 hours, not from our own monitoring.
Gran Turismo IP address, servers and network
Checking gran-turismo.com from our server…
Gran Turismo FAQ
Is Gran Turismo down right now?
Why can’t I enter Sport Mode or Daily Races?
Why does Gran Turismo 7 say the server is undergoing maintenance?
Why are my credits, garage, or campaign progress not loading?
Why can I open gran-turismo.com but the in-game online modes still fail?
Service updates from @thegranturismo
No posts about problems from @thegranturismo in the last 14 days. The latest is from .
Contact Gran Turismo support
Tip: Gran Turismo doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Gran Turismo
The status on this page comes from user-submitted problem reports for Gran Turismo, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Gran Turismo, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Gran Turismo doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.