Hawaiian Telcom outages and problems
In the past 24 hours, 128 user reports came in for Hawaiian Telcom. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 8 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Hawaiian Telcom in October 2026
- Problem reports in October (since 27 October)
- 142
Monthly report for October 2026
What people said was wrong in recent problem reports for Hawaiian Telcom, as a share of those reports:
- 48% WiFi
- 44% Broadband Internet
- 4% Billing
- 4% Fixed Wireless Internet
Where Hawaiian Telcom problem reports come from
Recent reports came from 12 areas. The most came from around Honolulu, HI, San Diego, CA and Denver, CO. Share of recent reports by area, named after its biggest town:
- 59% Honolulu, HI
- 3% San Diego, CA
- 2% Denver, CO
- 1% New York City, NY
- 1% Columbus, OH
- 1% Fort Wayne, IN
From 117 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Hawaiian Telcom problem spikes, last 30 days
Since 27 October, Hawaiian Telcom had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Hawaiian Telcom not working
Hawaiian Telcom is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach hawaiiantel.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Hawaiian Telcom.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Hawaiian Telcom is down: what to use instead
- Cellular hotspot Use your phone's hotspot for a laptop when the home connection drops and you need email.
- Public Wi-Fi A library or cafe network can handle a quick account check if your line is out.
- Cell phone Call or text from your mobile carrier when the home phone has no dial tone.
- Over-the-air antenna Connect one to your TV for local channels if the TV service shows a connection error.
When people report Hawaiian Telcom problems
The busiest hour for reports about Hawaiian Telcom is 21:00 to 22:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.67 reports on an average day
- 01:00 to 02:00: 0.48 reports on an average day
- 02:00 to 03:00: 0.52 reports on an average day
- 03:00 to 04:00: 0.51 reports on an average day
- 04:00 to 05:00: 0.18 reports on an average day
- 05:00 to 06:00: 0.1 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0.32 reports on an average day
- 08:00 to 09:00: 0.38 reports on an average day
- 09:00 to 10:00: 0.02 reports on an average day
- 10:00 to 11:00: 0 reports on an average day
- 11:00 to 12:00: 0.05 reports on an average day
- 12:00 to 13:00: 0 reports on an average day
- 13:00 to 14:00: 0 reports on an average day
- 14:00 to 15:00: 0 reports on an average day
- 15:00 to 16:00: 0 reports on an average day
- 16:00 to 17:00: 0.12 reports on an average day
- 17:00 to 18:00: 0.06 reports on an average day
- 18:00 to 19:00: 0.3 reports on an average day
- 19:00 to 20:00: 0.24 reports on an average day
- 20:00 to 21:00: 0.75 reports on an average day
- 21:00 to 22:00: 0.97 reports on an average day
- 22:00 to 23:00: 0.64 reports on an average day
- 23:00 to 00:00: 0.3 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 13 reports on an average Tuesday
- Wednesday: 31 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Hawaiian Telcom IP address, servers and network
Checking hawaiiantel.com from our server…
Service updates from @HawaiianTel
No posts about problems from @HawaiianTel in the last 14 days. The latest is from .
Put the Hawaiian Telcom status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/hawaiian-telcom/"><img src="https://isitdownrightnow.app/badge/hawaiian-telcom.svg" alt="Hawaiian Telcom status" height="20"></a>[](https://isitdownrightnow.app/services/hawaiian-telcom/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Hawaiian Telcom
The status on this page comes from user-submitted problem reports for Hawaiian Telcom, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Hawaiian Telcom, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Hawaiian Telcom doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.