Southwest Airlines outages and problems
In the past 24 hours, 190 user reports came in for Southwest Airlines. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 94.79% uptime for the day.
The most recent spike big enough to count as an outage was 13 hours ago. The busiest 15-minute window of the day had 31 reports, about 14 hours ago.
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Outage
Ended 13 h agoLasted 1 h 45 min31peak reports
Southwest Airlines in October 2026
- Problem reports in October (since 27 October)
- 194
Monthly report for October 2026
What people said was wrong in recent problem reports for Southwest Airlines, as a share of those reports:
- 45% App
- 34% Login
- 11% Purchase
- 8% Check-in
- 3% Website
Where Southwest Airlines problem reports come from
Recent reports came from 47 areas. The most came from around San Jose, CA, Los Angeles, CA and Phoenix, AZ. Share of recent reports by area, named after its biggest town:
- 11% San Jose, CA
- 9% Los Angeles, CA
- 8% Phoenix, AZ
- 5% Dallas, TX
- 5% Las Vegas, NV
- 4% Denver, CO
From 174 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Southwest Airlines problem spikes, last 30 days
Since 27 October, Southwest Airlines had 1 outage spike.
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Outage
Wed 28 Oct, 06:44–08:29Lasted 1 h 45 min32peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Southwest Airlines not working
Southwest Airlines is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach southwest.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Southwest Airlines.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Southwest Airlines is down: what to use instead
- Southwest website Use the desktop site if the app will not load, because it can still show check-in and flight status when the app stalls.
- Reservations phone line Call it when online check-in stalls and you need a person.
- Airport counter or kiosk Go there if you are at the airport and need a boarding pass or help with a bag.
- Another carrier or travel agent Book with one if you need a new ticket and the app and phone line are unavailable.
Problems at the same time as Southwest Airlines
Since 27 October, Southwest Airlines's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Southwest Airlines: Wed 28 Oct, 06:44 to 08:29
- ESPN Fantasy Football, outage,27 Oct 19:50 to 21:14
- Astound, outage,27 Oct 19:50 to 08:26
- Spectrum, outage,05:44 to 12:14
- Optimum / Cablevision, outage,05:59 to 07:29, 08:14 to 08:31
- Straight Talk, outage,05:59 to 08:29
- Destiny, outage,06:14 to 07:44
- Google Fiber, outage,06:33 to 06:59
- Sparklight, outage,06:44 to 07:29
50 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Southwest Airlines IP address, servers and network
Checking southwest.com from our server…
Service updates from @SouthwestAir
No posts about problems from @SouthwestAir in the last 14 days. The latest is from .
Put the Southwest Airlines status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/southwest-airlines/"><img src="https://isitdownrightnow.app/badge/southwest-airlines.svg" alt="Southwest Airlines status" height="20"></a>[](https://isitdownrightnow.app/services/southwest-airlines/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Southwest Airlines
The status on this page comes from user-submitted problem reports for Southwest Airlines, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Southwest Airlines, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Southwest Airlines's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.