EVRi outages and problems
In the past 24 hours, 20 user reports came in for EVRi. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 22 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
EVRi in October 2026
- Problem reports in October (since 28 October)
- 22
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for EVRi.
Share of 3 recent reports that said what was wrong.
Where EVRi problem reports come from
The map shows where recent problem reports for EVRi came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
EVRi problem spikes, last 30 days
Since 28 October, EVRi had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix EVRi not working
EVRi is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach evri.com over your own connection, right now. Nothing is sent to us or stored.
Check the EVRi report level
Read the report level at the top of this page before you change any settings. It shows whether problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. A clear spike points to a wider outage, so wait and retry later; a normal level means the fault is more likely at your end.
Try EVRi in a private window
Open the site in a private or incognito window, then sign in and load the tracking page again. A stale cookie or a browser extension can break the page while other sites work; if the page loads there, clear the site's cookies and data in your normal browser before you retry.
Restart the EVRi app
Close the app from your recents screen, open it again, and retry tracking. If it still stalls, go to Settings > Apps > EVRi > Storage & cache > Clear cache on Android. Do not clear storage unless you can sign in again.
Reinstall the EVRi app
Uninstall the app, restart your phone, then install it again from the App Store or Google Play. Sign in and test one tracking number before you add more. If the website also fails on another device, wait for the service to recover rather than changing more phone settings.
While EVRi is down: what to use instead
- Royal Mail Use it to send a parcel through a Post Office or postbox when the app will not load and you need a carrier that is not tied to the service.
- DPD Pick this for parcel drop-off at a shop or locker when you need to get a parcel moving and the usual service is unavailable.
- UPS Choose this for a counter drop-off or collection if you need to send something urgent and cannot wait for the app to come back.
- Retailer order page Check the shop's own order tracking first if you are waiting on a delivery, because the retailer often has the latest scan and can raise a case for you.
What happens when EVRi goes down
EVRi is a UK parcel delivery service. Online shoppers and small sellers rely on it for tracking, label printing, parcel shop drop-off and delivery notifications, so an outage interrupts those steps.
Tracking wobbles first: scans go missing and the delivery estimate sticks on an old step. Label printing can fail too, so you cannot hand a parcel over at a shop even when the shop is open. Outages are often partial. One depot or route can lag while another works, and the status at the top only shows whether problem reports are above their usual level, counted in 15-minute windows over the last 24 hours; it does not ping, probe, poll or monitor, and never checks from multiple locations.
EVRi IP address, servers and network
Checking evri.com from our server…
EVRi FAQ
Is EVRi down right now?
Why does the EVRi tracking page say it cannot find my parcel?
Why does my EVRi tracking stay unchanged after I drop a parcel at a ParcelShop?
Why does the EVRi app log me out or fail to show my parcels?
What should I do if EVRi says my parcel was delivered but I do not have it?
Service updates from @EvriDeliveryCom
No posts about problems from @EvriDeliveryCom in the last 14 days. The latest is from .
How we track EVRi
The status on this page comes from user-submitted problem reports for EVRi, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for EVRi, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. EVRi doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.