Ally outages and problems
In the past 24 hours, 51 user reports came in for Ally. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 15 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Ally in October 2026
- Problem reports in October (since 27 October)
- 55
Monthly report for October 2026
What people said was wrong in recent problem reports for Ally, as a share of those reports:
- 50% App
- 25% Funds Transfer
- 8% Mobile banking
- 8% Online Banking
- 8% Website
Where Ally problem reports come from
Recent reports came from 28 areas. The most came from around Washington, DC, New York City, NY and San Diego, CA. Share of recent reports by area, named after its biggest town:
- 9% Washington, DC
- 9% New York City, NY
- 7% San Diego, CA
- 7% Seattle, WA
- 7% Los Angeles, CA
- 4% Grand Rapids, MI
From 55 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Ally problem spikes, last 30 days
Since 27 October, Ally had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Ally not working
Ally is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach ally.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Ally.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Ally is down: what to use instead
- Ally website Sign in through a browser when the app will not load; use it to check balances or move money.
- Debit card Your debit card still works for a purchase or an ATM withdrawal if the app is stuck at sign-in and you need to pay or get cash before it recovers.
- Phone support Call the number on the back of your debit card when the app will not open.
- Cash or another bank card Pay with cash or a card from another bank if a transfer in the app is holding up a bill.
Ally IP address, servers and network
Checking ally.com from our server…
Service updates from @Allycare
No posts about problems from @Allycare in the last 14 days. The latest is from .
Put the Ally status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/ally/"><img src="https://isitdownrightnow.app/badge/ally.svg" alt="Ally status" height="20"></a>[](https://isitdownrightnow.app/services/ally/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Ally
The status on this page comes from user-submitted problem reports for Ally, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Ally, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Ally doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.