MBNA mbna.co.uk Live · Operational

Is MBNA down right now? Live status and outage tracker

No, MBNA is up.

No outage detected, and no user reports in the last hour.

Reports, last hour: 0
Usual at this hour: Almost none
Vs the hour before: –

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

Not working for you?

Last spike on 9 Nov · Updated 2 min ago · Data refreshes every 5 minutes

01 · User reports

0 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

02 · Our check, Frankfurt

Answered in 89 ms

Our server loaded www.mbna.co.uk 15 h ago. Behind Akamai.

03 · 12 cities, check-host.net

12 of 12 got an answer

Fastest from Frankfurt (16 ms), slowest from Tokyo (628 ms). 15 h ago.

Last 24 hours

MBNA outages and problems

User reports, last 24 hours

No reports in this window

No problem reports came in for MBNA in the last hour, and at this time of day there are usually almost none. The last spike in reports was 65 h ago and lasted 56 min. These are user reports from the UK, where most people report MBNA problems.

NormalClose to the usual level24 h · 0 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

No reports

MBNA status card: No, MBNA is up. User reports over the last 24 hours. — **Share this status**The picture people see when this page is shared: the answer and the last 24 hours of reports.
Image

No user reports came in for MBNA in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for MBNA stayed at their usual level the whole time.

This month

MBNA in November 2026

Problem reports in November (since 9 November): 155

Monthly report for November 2026

People who report a problem with MBNA to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Website
Mobile banking
Online Banking
Funds Transfer
Login
App

Last 30 days

MBNA problem spikes, last 30 days

Since 9 November, MBNA had 1 outage spike.

Outage

Mon 9 Nov, 10:03–10:59

Lasted 56 min

79peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

The UK94
Canada6

Country history starts on 8 November 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 9 November 2026. Monthly reports for all services

Troubleshooting

How to fix MBNA not working

MBNA is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach mbna.co.uk over your own connection, right now. Nothing is sent to us or stored.

Load MBNA on mobile data
Turn off Wi-Fi in Control Center or Quick Settings, then open mbna.co.uk in your phone browser and sign in. This checks whether your home router or network is blocking the site. Turn Wi-Fi back on when you finish.
Restart your phone, then reopen MBNA
Hold the power button and choose Restart or Power off, then turn the phone back on. Open the MBNA app and try signing in again; a stuck background process can make the app fail before the login screen. This takes less time than reinstalling.
Clear mbna.co.uk cookies
In Chrome, open Settings > Privacy and security > Delete browsing data, choose Cookies and site data, then search for mbna.co.uk and remove it. Close all tabs for the site and sign in again. This clears a corrupted login cookie without wiping your whole browser history.
Reinstall the MBNA app
Delete the MBNA app from your phone, restart the device, then install it again from the App Store or Google Play. Open it and sign in; this replaces a damaged app install and clears its local cache. Do this only after you know your login details, because the fresh install will ask for them.

While it is down

While MBNA is down: what to use instead

MBNA app Try the app when the website will not load, since it can show your balance and recent transactions.
Phone line Call the number on the back of your card if you need to report a lost card or ask about a payment; the phone line works without online access.
Your MBNA card Use your physical card for purchases and contactless payments.
Your bank's bill payment service Pay the card bill from your current account using the account details shown on your statement when the website or app is unavailable.

Same time

Problems at the same time as MBNA

Since 9 November, MBNA's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

MBNA: Mon 9 Nov, 10:03 to 10:59

54 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

About

What happens when MBNA goes down

MBNA is a UK credit card provider whose customers manage their cards through mbna.co.uk and its mobile app. An outage interrupts balance checks and payments for people who rely on the online account.

The app is usually the first place you notice trouble: sign-in hangs, balances do not load, recent transactions stay blank, and card controls may not respond. On the website, account pages can time out or show a generic error after you sign in, and payment submissions may fail before you get a confirmation. Problems are often partial: some people get in while others see errors, and the failures can cluster by region or by app version.

Servers and network

MBNA IP address, servers and network

IPv4 address: 23.67.133.122
IPv6: Not offered
Network: AS16625 · Akamai Technologies, Inc., registered in the United States
Served through: Akamai
DNS hosted by: its own name servers (lloydstsb.net)
HTTPS certificate: Issued by DigiCert Inc, valid until 23 Feb 2027 (102 days)
HTTP/3: Not advertised
Our check: Answered in 89 ms

Checked from our server in Frankfurt, Germany, 15 h ago, for www.mbna.co.uk. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 12 places around the world

All 12 locations got an answer from mbna.co.uk. Fastest from Frankfurt (16 ms), slowest from Tokyo (628 ms). Every location connected through Google LLC (AS396982), using 2 different addresses.

Location	Result	Time	Address reached
FrankfurtGermany	Up · HTTP 302	16 ms	34.160.35.241
ViennaAustria	Up · HTTP 302	139 ms	34.160.35.241
MilanItaly	Up · HTTP 302	23 ms	34.160.35.241
ParisFrance	Up · HTTP 302	25 ms	34.160.35.241
AmsterdamNetherlands	Up · HTTP 302	41 ms	34.160.35.241
MadridSpain	Up · HTTP 302	136 ms	34.149.7.15
WarsawPoland	Up · HTTP 302	100 ms	34.149.7.15
DallasUSA	Up · HTTP 302	51 ms	34.160.35.241
Los AngelesUSA	Up · HTTP 302	24 ms	34.160.35.241
São PauloBrazil	Up · HTTP 302	599 ms	34.160.35.241
SingaporeSingapore	Up · HTTP 302	29 ms	34.149.7.15
TokyoJapan	Up · HTTP 302	628 ms	34.160.35.241

Checked with check-host.net from its servers in these cities 15 h ago, for mbna.co.uk. Time is how long each server took to load the page.

Questions

MBNA FAQ

Is MBNA down right now?

The status at the top of this page shows whether user problem reports for MBNA are above their usual level, counted in 15-minute windows over the last 24 hours; those reports come from users to a public outage-reporting service. This site does not monitor the service or collect reports itself. Check your side next: load another website on the same connection and try the app on a second device. If every other site works and only the card account fails, the problem is likely local to your device, browser or connection.

Why does the MBNA app log me out every time I open it?

The app can sign you out after a period of inactivity, and a recent update or a changed phone setting can do the same. Check for an app update, then restart the phone and sign in again with your online account details. If the website works but the app does not, the fault sits with the app install or your phone, not the card account.

Why was my MBNA credit card payment declined?

A declined credit card payment can come from a low available credit limit or a block on the card. Check the available credit and recent transactions in the app or online account, then try the card again at a different terminal. If the app shows the card is active and the balance is fine, call the number on the back of the card; do not retry a payment several times in a row.

Why can't I see my MBNA statement in the app?

A missing statement is usually a display or refresh problem. Sign out and back in, then check the online account in a browser; if the statement is there, the app cache is the likely cause. If neither the app nor the website shows it and a payment is due, use the contact details on your card.

Why does my MBNA card fail on contactless payments but work with a PIN?

Contactless can fail when the terminal is busy or the card needs a PIN check. Try a chip and PIN payment at the same shop; if that works, the card itself is fine and the reader or card setting is the issue. If chip and PIN also fails, check the app for a card block and order a replacement if the card is damaged.

Official channels

Contact MBNA support

Tip: MBNA doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the MBNA status on your site

Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.

HTML

<a href="https://isitdownrightnow.app/services/mbna/"><img src="https://isitdownrightnow.app/badge/mbna.svg" alt="MBNA status" height="20"></a>

Markdown, for README files

[![MBNA status](https://isitdownrightnow.app/badge/mbna.svg)](https://isitdownrightnow.app/services/mbna/)

A live card with the chart

The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.

Frame

<iframe src="https://isitdownrightnow.app/embed/mbna/" title="MBNA status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/mbna/">MBNA status</a> from IsItDownRightNow.app</p>

Image, updated about every 10 minutes

<a href="https://isitdownrightnow.app/services/mbna/"><img src="https://isitdownrightnow.app/share/mbna.png" alt="MBNA status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>

Markdown image, for README files

[![MBNA status](https://isitdownrightnow.app/share/mbna.png)](https://isitdownrightnow.app/services/mbna/)

Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.

How we track MBNA

The status on this page comes from user-submitted problem reports for MBNA, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for MBNA, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. MBNA doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.