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Is Cisco Webex Teams down right now? Live status and outage tracker

No, Cisco Webex Teams is up.

No outage detected, and no user reports in the last hour.

Live Updated 4 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for Cisco Webex Teams in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 19 October.

Around the world right now: normal in 40 other countries. By country

NormalClose to the usual level24 h · 0 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

No reports

Last 24 hours

Cisco Webex Teams outages and problems

No user reports came in for Cisco Webex Teams in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Cisco Webex Teams stayed at their usual level the whole time.

Report categories

What people can report about Cisco Webex Teams

People who report a problem with Cisco Webex Teams to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Internet
Phone
Email
Total blackout
Website
Hosting
Managed services
App

World map

Cisco Webex Teams reports around the world

In the last 24 hours, 2 problem reports about Cisco Webex Teams came in from 2 countries. Right now reports are at the usual level in every country.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Country	Now	24 hours
Colombia	Normal	1
India	Normal	1
Argentina	Normal	0
Australia	Normal	0
Austria	Normal	0
Belgium	Normal	0
Brazil	Normal	0
Canada	Normal	0
Chile	Normal	0
Croatia	Normal	0
Czechia	Normal	0
Denmark	Normal	0

Each country's status compares its reports with the usual level there. 28 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Cisco Webex Teams problem spikes, last 30 days

Since 19 October, Cisco Webex Teams had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

Mexico9
Poland3
Colombia2
Australia1
Brazil1
Germany1
Spain1
Indonesia1

Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 19 October 2026. Monthly reports for all services

Troubleshooting

How to fix Cisco Webex Teams not working

Cisco Webex Teams is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach webex.com over your own connection, right now. Nothing is sent to us or stored.

Restart Webex
Quit the app, then open it again and try the same action. On Windows, right-click its icon in the system tray and choose Quit; on Mac, use the application menu and choose Quit.
Sign out and back in
Click your profile picture, choose Sign Out, then sign in again. This refreshes your session, and it often clears a stuck call or a missing space.
Check audio and video
Open Settings > Audio and Settings > Video from your profile picture menu. In the Audio panel, pick the correct microphone and speaker, then run the test; in the Video panel, pick the correct camera and check the preview.
Reinstall Webex
Quit the app and uninstall it. On Windows, go to Settings > Apps > Installed apps and choose Uninstall; on Mac, drag it from Applications to the Trash. Install it again from the help centre at https://help.webex.com, then sign in and test the same action.

While Cisco Webex Teams is down: what to use instead

Webex web app Open the browser version when the desktop app will not load; you can join a meeting and send a message there.
Zoom Use it for a meeting that cannot wait.
Google Meet If your team already uses Google Workspace and the app keeps dropping, this is the fastest place to start a call and share your screen.
Microsoft Teams Pick this when your organization runs Microsoft 365 and you need chat or calls while the usual app is unavailable.

Your device

Fix Cisco Webex Teams on Windows, Mac, Android and iPhone

Cisco Webex Teams on Windows

Fix: Restart Cisco Webex Teams and clear its cache folder in AppData, or temporarily disable third-party firewalls that might block the app. You can also try reinstalling the desktop client from the official Webex website.
Check: Check the official Webex Status page to see if Cisco Webex Teams services are operational. You can also try logging into the Webex web app to determine if the issue is specific to the Windows client.

Command Prompt

ping webex.comTest whether Cisco Webex Teams's servers reply

nslookup webex.comCheck that Cisco Webex Teams's DNS resolves

tracert webex.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Cisco Webex Teams on Mac

Fix: Force quit Cisco Webex Teams and clear its cache files in the Library/Caches folder. Ensure the app has proper permissions under macOS System Settings > Privacy & Security.
Check: Use a web browser to visit the Webex Status page and check if Cisco Webex Teams is down globally. If you see a connection error banner at the top of the app, the service is likely experiencing issues.

Terminal

ping -c 4 webex.comTest whether Cisco Webex Teams's servers reply

nslookup webex.comCheck that Cisco Webex Teams's DNS resolves

traceroute webex.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Cisco Webex Teams on Android

Fix: Clear the Cisco Webex Teams app cache and data in your Android Settings under Apps, or reinstall the app from the Google Play Store. Ensure that background data and necessary permissions are enabled for the app.
Check: Check the Google Play Store for any pending updates for Cisco Webex Teams. If the app fails to connect while other apps work, check the mobile Webex Status page for ongoing outages.

Cisco Webex Teams on iPhone and iPad

Fix: Force close Cisco Webex Teams and restart your iPhone or iPad, or reinstall the app from the App Store. Make sure that Local Network permission is enabled for the app in your iOS Settings.
Check: Open the App Store to see if Cisco Webex Teams has an update, or check the Webex Status page on Safari. If the app displays a persistent 'Connecting' message, the service may be down.

About

What happens when Cisco Webex Teams goes down

Cisco Webex Teams is a workspace app for messaging, meetings, calls, and file sharing. Workgroups and support desks rely on it to keep conversations and meetings moving, so an outage interrupts chat, calls, screen sharing, and file access.

Chat breaks first. You may see messages sit unsent and spaces fail to load even when the app still opens. If the meeting service is hit, joining a call stalls at the lobby and audio or screen sharing drops mid-session. File previews and whiteboard edits may fail to sync even when chat works, because those parts run on separate services; problems can be regional or partial, so one office may struggle while another signs in and calls without issue.

Servers and network

Cisco Webex Teams IP address, servers and network

Checking webex.com from our server…

Questions

Cisco Webex Teams FAQ

Is Cisco Webex Teams down right now?

The status at the top of this page shows whether user problem reports for Cisco Webex Teams are above their usual level, counted in 15-minute windows over the last 24 hours. This site does not ping or probe the service, so the number only reflects reports from people like you. If the official status page at status.webex.com shows no incident, compare with another device or network; if the app works there, the trouble is on your side.

Why does Webex Teams say my account is not authorized?

That message often points to a single sign-on problem or a mismatch between the account you used and the one your company assigned. Open the app in a private browser window, sign in with your work email, then return to the desktop or mobile app. If your admin changed your access, only they can fix it; the help centre at help.webex.com has sign-in troubleshooting steps.

Why won't the Join button work in Webex Teams meetings?

A join button that spins or does nothing usually means the meeting link opened in the wrong browser or the app is not registered for that link type. Copy the meeting link into a supported browser, or start the meeting from your calendar inside the app. Check camera and mic permissions in your operating system, because a blocked device can stop the join screen from loading.

Why are my messages stuck on Sending in Webex Teams?

Messages can sit on Sending when your phone or laptop loses its connection to the service, especially on a VPN or hotel Wi-Fi. Send a short text with no file; if that goes through, the attachment is the likely culprit. Sign out of the app and back in, or try the web app to see if the issue follows your account.

Why does Webex Teams show no audio or camera during a call?

No audio or camera usually means the app cannot access the mic or camera because another app has them or your privacy setting is off. In the call, open the audio and video settings and pick the correct headset and camera instead of System Default. On Windows or Mac, check privacy permissions for the app; on mobile, close other apps that may hold the camera.

For your site

Put the Cisco Webex Teams status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/cisco_webex_teams/"><img src="https://isitdownrightnow.app/badge/cisco_webex_teams.svg" alt="Cisco Webex Teams status" height="20"></a>

Markdown, for README files

[![Cisco Webex Teams status](https://isitdownrightnow.app/badge/cisco_webex_teams.svg)](https://isitdownrightnow.app/services/cisco_webex_teams/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Cisco Webex Teams

The status on this page comes from user-submitted problem reports for Cisco Webex Teams, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Cisco Webex Teams, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Cisco Webex Teams's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.