Lightspeed Broadband outages and problems
User reports, last 24 hours
96 reports in total, counted in 15-minute windows
In the last hour, 91 problem reports came in for Lightspeed Broadband, and at this time of day there are usually almost none. Over the last 24 hours there were 96 reports. A spike in reports is going on now; it started 1 h ago. These are user reports from the UK, where most people report Lightspeed Broadband problems.
- NormalClose to the usual level23 h · 5 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's average1 h · 91 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 96 user reports came in for Lightspeed Broadband. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 95.83% uptime for the day.
The most recent spike big enough to count as an outage was under 15 minutes ago. The busiest 15-minute window of the day had 28 reports, about 30 minutes ago.
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Outage
Ongoing, started 1 h agoRunning for 1 h28peak reports
Lightspeed Broadband in November 2026
- Problem reports in November (since 6 November)
- 92
Monthly report for November 2026
People who report a problem with Lightspeed Broadband to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Broadband Internet
- Billing
- WiFi
- Fixed Wireless Internet
Lightspeed Broadband problem spikes, last 30 days
Since 6 November, Lightspeed Broadband had 1 outage spike.
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Outage
Sat 7 Nov, 00:02–01:02Still going30peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 November 2026. Monthly reports for all services
How to fix Lightspeed Broadband not working
When Lightspeed Broadband itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:
Your browser tries to reach lightspeed.co.uk over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Lightspeed Broadband.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as Lightspeed Broadband
Since 6 November, Lightspeed Broadband's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Lightspeed Broadband: Sat 7 Nov, since 00:02
- Bank of America, outage,6 Nov 18:32 to 01:02
- BMO Bank of Montreal, outage,6 Nov 19:47 to 00:47
- Microsoft Outlook, outage,6 Nov 21:32 to 00:32
- Caixa Econômica Federal, outage,6 Nov 21:32 to 01:02
- Banco Itaú, outage,6 Nov 22:02 to 01:02
- C6 Bank, outage,6 Nov 22:02 to 00:32
- Pix, outage,6 Nov 22:02 to 01:02
- Capital One, outage,6 Nov 22:17 to 00:26
48 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Lightspeed Broadband IP address, servers and network
Checking lightspeed.co.uk from our server…
Contact Lightspeed Broadband support
Tip: Lightspeed Broadband doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Lightspeed Broadband status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/lightspeedbroadband/"><img src="https://isitdownrightnow.app/badge/lightspeedbroadband.svg" alt="Lightspeed Broadband status" height="20"></a>[](https://isitdownrightnow.app/services/lightspeedbroadband/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/lightspeedbroadband/" title="Lightspeed Broadband status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/lightspeedbroadband/">Lightspeed Broadband status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/lightspeedbroadband/"><img src="https://isitdownrightnow.app/share/lightspeedbroadband.png" alt="Lightspeed Broadband status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>[](https://isitdownrightnow.app/services/lightspeedbroadband/)Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track Lightspeed Broadband
The status on this page comes from user-submitted problem reports for Lightspeed Broadband, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Lightspeed Broadband, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Lightspeed Broadband doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.