ArcheAge outages and problems
User reports, last 24 hours
58 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for ArcheAge, and at this time of day there are usually almost none. Over the last 24 hours there were 58 reports. Worldwide, most recent reports were about server connection (60%) and game play (20%). There has been no spike in reports since 3 November. These are user reports from the US, where most people report ArcheAge problems.
Around the world right now: problems in Germany · normal in 1 other country. Most reports in the last hour: Germany 20 · Canada 1. By country
- NormalClose to the usual level24 h · 58 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 58 user reports came in for ArcheAge. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 7 reports, about 3 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
ArcheAge in November 2026
- Problem reports in November (since 3 November)
- 60
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for ArcheAge worldwide.
Share of 5 recent reports that said what was wrong, from every country listed below.
ArcheAge reports around the world
In the last 24 hours, 84 problem reports about ArcheAge came in from 3 countries. Right now people report problems in the US and Germany.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Problems | 21 | 41 |
| Germany | Problems | 20 | 41 |
| Canada | Normal | 1 | 2 |
Each country's status compares its reports with the usual level there. Map outlines: Natural Earth.
ArcheAge problem spikes, last 30 days
Since 3 November, ArcheAge had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Germany41
- The US41
- Canada2
Country history starts on 3 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix ArcheAge not working
ArcheAge is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach archeage.playkakaogames.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not ArcheAge.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
ArcheAge IP address, servers and network
Checking archeage.playkakaogames.com from our server…
Contact ArcheAge support
Tip: ArcheAge doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the ArcheAge status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/archeage/"><img src="https://isitdownrightnow.app/badge/archeage.svg" alt="ArcheAge status" height="20"></a>[](https://isitdownrightnow.app/services/archeage/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track ArcheAge
The status on this page comes from user-submitted problem reports for ArcheAge, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for ArcheAge, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. ArcheAge doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.