Very outages and problems
User reports, last 24 hours
489 reports in total, counted in 15-minute windows
In the last hour, 28 problem reports came in for Very, and at this time of day there are usually almost none. Over the last 24 hours there were 489 reports. Most recent reports were about app (63%) and website (22%). The last spike in reports was 47 min ago and lasted 1 h 30 min. These are user reports from the UK, where most people report Very problems.
- NormalClose to the usual level22 h 30 min · 22 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's average1 h 30 min · 467 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 489 user reports came in for Very. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 93.75% uptime for the day.
The most recent spike big enough to count as an outage was 45 minutes ago. The busiest 15-minute window of the day had 147 reports, about 2 hours ago.
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Outage
Ended 45 min agoLasted 1 h 30 min147peak reports
Very in November 2026
- Problem reports in November (since 3 November)
- 490
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Very.
Share of 63 recent reports that said what was wrong.
Where Very problem reports come from
The map shows where recent problem reports for Very came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Very problem spikes, last 30 days
Since 3 November, Very had 1 outage spike.
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Outage
Wed 4 Nov, 19:43–21:13Lasted 1 h 30 min155peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Very not working
Very is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach very.co.uk over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Very.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as Very
Since 3 November, Very's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Very: Wed 4 Nov, 19:43 to 21:13
- Sainsbury’s, outage,07:43 to 21:58
- USPS, outage,10:43 to 21:58
- Starbucks, outage,13:13 to 21:58
- Facebook, outage,13:43 to 21:58
- Jazz, outage,13:58 to 20:43
- Sam's Club, outage,13:58 to 21:58
- Nationwide, outage,16:13 to 20:58
- UPS, outage,16:13 to 19:58, 20:28 to 20:43
97 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Very IP address, servers and network
Checking very.co.uk from our server…
Contact Very support
Tip: Very doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Very
The status on this page comes from user-submitted problem reports for Very, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Very, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Very doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.