Is ING down right now? Live status and outage tracker

ING outages and problems

User reports, last 24 hours

556 reports in total, counted in 15-minute windows

In the last hour, 3 problem reports came in for ING, against about 4 at this time on a usual day. Over the last 24 hours there were 556 reports. The last spike in reports was 4 h ago and lasted 54 min. These are user reports from the Netherlands, where most people report ING problems.

20 10

24 h ago18 h12 h6 hNow

• NormalClose to the usual level23 h 45 min · 546 reports
• ElevatedMore than 1.5 times the usual level15 min · 10 reports
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAbout 4 an hour now

Reports, last hour

3

25% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

18

18 reports, 15 h ago

In the past 24 hours, 556 user reports came in for ING. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 18 reports, about 15 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

• Elevated reports
  Ended 4 h ago

  Lasted 15 min
  10peak reports

ING in November 2026

Problem reports in November (since 3 November)

562

Monthly report for November 2026

People who report a problem with ING to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

• Geld overmaken
• Inloggen mobielbankieren
• Inloggen internetbankieren
• Betalen via iDeal
• Geld opnemen van spaarrekening
• Saldo/transactie informatie niet of niet goed zichtbaar (Betalen/Sparen)
• Betaalverzoek
• Pinnen
• Plaatsen beleggingsorder

ING problem spikes, last 30 days

Since 3 November, ING had no outage spikes, but 3 periods of elevated reports. The longest lasted 54 min, on 4 November.

• Elevated reports
  Wed 4 Nov, 22:31–23:25

  Lasted 54 min
  13peak reports
• Elevated reports
  Wed 4 Nov, 21:40–22:01

  Lasted 21 min
  11peak reports
• Elevated reports
  Wed 4 Nov, 17:30–17:47

  Lasted 16 min
  17peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix ING not working

ING is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not ING.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While ING is down: what to use instead

• Mijn ING in a browser If only the mobile app is failing, try internet banking on ing.nl and complete the payment there.
• Debit card For shop payments, use your physical card or contactless payment instead of an in-app action.
• Cash If card terminals are acting up but an ATM works, take out cash for anything that cannot wait.
• Another Dutch bank If you have a second account, send urgent transfers through that bank until the service works again.

Problems at the same time as ING

Since 3 November, all 3 of ING's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report ING problems

The busiest hour for reports about ING is 11:00 to 12:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

ING IP address, servers and network

Service updates from @ingnl

No posts about problems from @ingnl in the last 14 days. The latest is from .