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My Hyundai hyundai.com

Is My Hyundai down right now? Live status and outage tracker

No, My Hyundai is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
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User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for My Hyundai in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 26 October. These are user reports from the US, where most people report My Hyundai problems.

Around the world right now: normal in 66 other countries. By country

No user reports came in for My Hyundai in the past 24 hours, and its uptime over that window is 100.00%. No 15-minute window had any reports at all, so the chart above stays flat.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
0
No reports
Last 24 hours

My Hyundai outages and problems

No user reports came in for My Hyundai in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for My Hyundai stayed at their usual level the whole time.
This month

My Hyundai in November 2026

Problem reports in November
0

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for My Hyundai worldwide.

  1. Website100%

Share of 1 recent report that said what was wrong, from every country listed below.

World map

My Hyundai reports around the world

In the last 24 hours, 0 problem reports about My Hyundai came in from 0 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The US numbers above Normal 00
The UK Normal 00
The UAE Normal 00
Ukraine Normal 00
South Africa Normal 00
Singapore Normal 00
Serbia Normal 00
The Philippines Normal 00
Pakistan Normal 00
Nigeria Normal 00
New Zealand Normal 00
Kenya Normal 00

Each country's status compares its reports with the usual level there. 55 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

My Hyundai problem spikes, last 30 days

Since 26 October, My Hyundai had no outage spikes or periods of elevated reports.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: no data
  • Wed 7 Oct: no data
  • Thu 8 Oct: no data
  • Fri 9 Oct: no data
  • Sat 10 Oct: no data
  • Sun 11 Oct: no data
  • Mon 12 Oct: no data
  • Tue 13 Oct: no data
  • Wed 14 Oct: no data
  • Thu 15 Oct: no data
  • Fri 16 Oct: no data
  • Sat 17 Oct: no data
  • Sun 18 Oct: no data
  • Mon 19 Oct: no data
  • Tue 20 Oct: no data
  • Wed 21 Oct: no data
  • Thu 22 Oct: no data
  • Fri 23 Oct: no data
  • Sat 24 Oct: no data
  • Sun 25 Oct: no data
  • Mon 26 Oct: 1 report
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 0 reports
  • Thu 29 Oct: 4 reports
  • Fri 30 Oct: 0 reports
  • Sat 31 Oct: 0 reports
  • Sun 1 Nov: 0 reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US4
  • Portugal3
  • Germany1
  • Denmark1
  • The UAE0
  • Argentina0
  • Austria0
  • Australia0

Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 26 October 2026. Monthly reports for all services

Troubleshooting

How to fix My Hyundai not working

My Hyundai is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach hyundai.com over your own connection, right now. Nothing is sent to us or stored.

  1. Check My Hyundai reports

    The status at the top of this page shows whether problem reports for the service are above their usual level, counted in short windows over the past day. It does not ping or probe the app. If reports sit above normal, wait and try later; if they look normal, the trouble is local.

  2. Force quit My Hyundai

    Swipe the app away from your recent apps list, then open it again. A stuck session can leave the home screen blank or make vehicle status fail to load. If the same error returns, move to the next step.

  3. Check My Hyundai network access

    Turn off Wi-Fi and use cellular data, or switch to a different Wi-Fi network. If the app still cannot reach the server, open your phone settings and confirm that it can use mobile data in the background. On Android, that toggle sits under Settings > Apps > My Hyundai > Mobile data & Wi-Fi; on iPhone, under Settings > Cellular > the app.

  4. Update or reinstall My Hyundai

    Open the App Store or Google Play and install any pending update for My Hyundai. If the trouble continues, delete the app and install it again; this clears corrupted local data without touching your vehicle or account. Sign back in with the same credentials when the install finishes.

While My Hyundai is down: what to use instead

  • MyHyundai website Use it in a browser when the app stalls.
  • Key fob If the app stalls and your car has remote start, the fob still locks and starts it from outside.
  • Hyundai customer service line Call when you need account help the app cannot provide.
  • Dealership service desk Visit or call the service department to book maintenance or ask about a warning message the app cannot show.
Your device

Fix My Hyundai on Windows, Mac, Android and iPhone

My Hyundai on Windows

Fix
To fix My Hyundai on Windows, clear your browser cache and cookies, or try accessing the portal in an incognito window. Disabling browser extensions that block scripts can also help.
Check
To check if My Hyundai is down on Windows, try loading the login page in an alternative browser or check your internet connection. You can also check if the website is responding using an online ping tool.
Command Prompt
ping hyundai.comTest whether My Hyundai's servers reply
nslookup hyundai.comCheck that My Hyundai's DNS resolves
tracert hyundai.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

My Hyundai on Mac

Fix
Fix My Hyundai on macOS by clearing your Safari or Chrome browsing history and disabling any active VPN connections. Ensuring your web browser is updated to the latest version can also resolve loading issues.
Check
To tell if My Hyundai is down on a Mac, try accessing the service's website on another device connected to the same network. If it fails there too, the My Hyundai servers are likely experiencing an outage.
Terminal
ping -c 4 hyundai.comTest whether My Hyundai's servers reply
nslookup hyundai.comCheck that My Hyundai's DNS resolves
traceroute hyundai.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

My Hyundai on Android

Fix
Fix My Hyundai on Android by clearing the app's cache and data in your system settings, or checking the Google Play Store for updates. Reinstalling the app can also resolve persistent login issues.
Check
To tell if My Hyundai is down on Android, check the Google Play Store for recent reviews indicating a widespread outage. You can also attempt to log in via a mobile browser to see if the issue is app-specific.

My Hyundai on iPhone and iPad

Fix
Fix My Hyundai on iOS by force-closing the app and checking the App Store for any pending updates. If the app continues to crash, try uninstalling and reinstalling it.
Check
Check if My Hyundai is down on iOS by testing your connection on both Wi-Fi and cellular data to rule out local network issues. If you still cannot log in, check if the My Hyundai web portal is also inaccessible.
About

What happens when My Hyundai goes down

My Hyundai is the connected phone app drivers use for remote start, door locks, car location and fuel or charge checks without the key fob. You lose remote access.

Remote start and lock fail first because the app spins after you tap the button while the car never gets the signal. You wait and retry. Login and vehicle status also stick since the dashboard shows stale fuel or charge. Outages hit the app in patches so your key fob still works although connected features stay dead until servers catch up.

Servers and network

My Hyundai IP address, servers and network

IPv4 addresses
104.18.12.38
Show all 2
  • 104.18.13.38
IPv6
Not offered
Network
AS13335 · Cloudflare, Inc., registered in the United States
Served through
Cloudflare · our check was answered by its Frankfurt (FRA) data centre
DNS hosted by
its own name servers (hyundai-motor.com)
HTTPS certificate
Issued by Sectigo Limited, valid until 3 Apr 2027 (152 days)
HTTP/3
Not advertised
Our check
Answered in 398 ms

Checked from our server in Frankfurt, Germany, 4 days ago, for www.hyundai.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.hyundai.com. Fastest from Madrid (20 ms), slowest from São Paulo (91 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30134 ms104.18.12.38
ViennaAustriaUp · HTTP 30122 ms104.18.12.38
MilanItalyUp · HTTP 30123 ms104.18.13.38
ParisFranceUp · HTTP 30177 ms104.18.12.38
AmsterdamNetherlandsUp · HTTP 30147 ms104.18.12.38
MadridSpainUp · HTTP 30120 ms104.18.12.38
WarsawPolandUp · HTTP 30187 ms104.18.13.38
Los AngelesUSAUp · HTTP 30136 ms104.18.12.38
São PauloBrazilUp · HTTP 30191 ms104.18.12.38
SingaporeSingaporeUp · HTTP 30128 ms104.18.13.38
TokyoJapanUp · HTTP 30147 ms104.18.12.38

Checked with check-host.net from its servers in these cities 4 days ago, for www.hyundai.com. Time is how long each server took to load the page.

Questions

My Hyundai FAQ

Is My Hyundai down right now?
The status at the top of this page shows whether problem reports for the service are above their usual level. It uses 15-minute windows over the last 24 hours. If the app or web login fails on your phone but the same account works on a computer, the trouble is likely on your side. Try switching from Wi-Fi to mobile data and restarting the app.

Why does remote start fail in the My Hyundai app?
Remote start needs a working cellular link between the car and the service, so a weak signal in a garage or parking deck can stop the command. If the app says the request failed, lock the doors with the key fob and try again after a minute. Your Bluelink subscription also has to be active for remote commands to work.

Why does the My Hyundai app log me out every time I close it?
That points to a saved session the app cannot refresh after a password change or a phone update. Clear the app cache and sign in again with your current password. If the logout keeps happening, delete the app and reinstall it from the App Store or Google Play.

Why does the My Hyundai app show my electric car's charge status as unavailable?
The car reports charge data through its cellular connection, so a sleeping modem or a poor signal can leave the app with stale or missing numbers. Turn the car on for a minute, then refresh the app. If the charge screen still shows nothing, check the vehicle's connected services settings and confirm the car has a signal.

Why can't I add my vehicle to the My Hyundai app?
Adding a car needs the VIN and the account email to match what the dealer has on file, so a typo or an old email will block the link. Sign in to the website first and confirm the vehicle appears there; if it does not, call the dealer to correct your account. After that, clear the app cache and try the add vehicle screen again.
For your site

Put the My Hyundai status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

My Hyundai status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/my-hyundai/"><img src="https://isitdownrightnow.app/badge/my-hyundai.svg" alt="My Hyundai status" height="20"></a>
Markdown, for README files
[![My Hyundai status](https://isitdownrightnow.app/badge/my-hyundai.svg)](https://isitdownrightnow.app/services/my-hyundai/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track My Hyundai

The status on this page comes from user-submitted problem reports for My Hyundai, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for My Hyundai, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. My Hyundai doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.