Giffgaff outages and problems
In the past 24 hours, 125 user reports came in for Giffgaff. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 9 reports, about 7 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Giffgaff in October 2026
- Problem reports in October (since 27 October)
- 136
Monthly report for October 2026
What people said was wrong in recent problem reports for Giffgaff, as a share of those reports:
- 58% Mobile Internet
- 27% Mobile Signal
- 6% Voice calls
- 6% Website
- 3% Billing
Where Giffgaff problem reports come from
Recent reports came from 23 areas. The most came from around London, Manchester and Sheffield. Share of recent reports by area, named after its biggest town:
- 39% London
- 9% Manchester
- 8% Sheffield
- 8% Birmingham
- 8% Bristol
- 5% Newcastle upon Tyne
From 130 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Giffgaff problem spikes, last 30 days
Since 27 October, Giffgaff had no outage spikes, but 1 period of elevated reports.
-
Elevated reports
Wed 28 Oct, 15:01–15:17Lasted 16 min10peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Giffgaff not working
Giffgaff is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach giffgaff.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Giffgaff.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as Giffgaff
Since 27 October, Giffgaff's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Giffgaff: Wed 28 Oct, 15:01 to 15:17
- ESPN Fantasy Football, outage,27 Oct 19:50 to 22:04
- TalkTalk, outage,08:49 to 18:19
- Royal Mail, outage,10:49 to 16:04
- Cloudflare, outage,11:48 to 16:03
- Honda Link, outage,12:18 to 22:03
- Character.AI, outage,12:33 to 22:03
- ADP, outage,12:33 to 22:03
- ESPN, outage,13:19 to 16:04
36 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Giffgaff problems
The busiest hour for reports about Giffgaff is 14:00 to 15:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0 reports on an average day
- 01:00 to 02:00: 0.1 reports on an average day
- 02:00 to 03:00: 0 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0.05 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0.05 reports on an average day
- 08:00 to 09:00: 0.05 reports on an average day
- 09:00 to 10:00: 0.1 reports on an average day
- 10:00 to 11:00: 0.12 reports on an average day
- 11:00 to 12:00: 0.21 reports on an average day
- 12:00 to 13:00: 0.77 reports on an average day
- 13:00 to 14:00: 0.55 reports on an average day
- 14:00 to 15:00: 0.97 reports on an average day
- 15:00 to 16:00: 0.33 reports on an average day
- 16:00 to 17:00: 0.25 reports on an average day
- 17:00 to 18:00: 0.44 reports on an average day
- 18:00 to 19:00: 0.29 reports on an average day
- 19:00 to 20:00: 0.4 reports on an average day
- 20:00 to 21:00: 0.51 reports on an average day
- 21:00 to 22:00: 0.68 reports on an average day
- 22:00 to 23:00: 0.2 reports on an average day
- 23:00 to 00:00: 0.16 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 4.8 reports on an average Tuesday
- Wednesday: 40 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Giffgaff IP address, servers and network
Checking giffgaff.com from our server…
Put the Giffgaff status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/giffgaff/"><img src="https://isitdownrightnow.app/badge/giffgaff.svg" alt="Giffgaff status" height="20"></a>[](https://isitdownrightnow.app/services/giffgaff/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Giffgaff
The status on this page comes from user-submitted problem reports for Giffgaff, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Giffgaff, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Giffgaff doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.