Sonic.net outages and problems
In the past 24 hours, 43 user reports came in for Sonic.net. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Sonic.net in October 2026
- Problem reports in October (since 27 October)
- 44
Monthly report for October 2026
What people said was wrong in recent problem reports for Sonic.net, as a share of those reports:
- 67% WiFi
- 33% Broadband Internet
Where Sonic.net problem reports come from
Recent reports came from 11 areas. The most came from around San Francisco, CA, San Jose, CA and Las Vegas, NV. Share of recent reports by area, named after its biggest town:
- 40% San Francisco, CA
- 20% San Jose, CA
- 13% Las Vegas, NV
- 5% Oklahoma City, OK
- 5% Los Angeles, CA
- 5% Santa Rosa, CA
From 40 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Sonic.net problem spikes, last 30 days
Since 27 October, Sonic.net had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Sonic.net not working
Sonic.net is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach sonic.net over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Sonic.net.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Sonic.net is down: what to use instead
- Cellular data Use cellular data on your phone for email, maps, or a quick check while the home line is out.
- Phone hotspot Turn on your phone's hotspot if you need a laptop online for a short task.
- Public Wi-Fi A library or cafe network can cover a quick task, but avoid banking on Wi-Fi you don't control.
- Sonic status page Check the official status page for an outage notice before you reset your router or call support.
Sonic.net IP address, servers and network
Checking sonic.net from our server…
Service updates from @sonicnet
No posts about problems from @sonicnet in the last 14 days. The latest is from .
How we track Sonic.net
The status on this page comes from user-submitted problem reports for Sonic.net, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Sonic.net, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Sonic.net's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.