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Fritz en.fritz.com Live · Operational

Is Fritz down right now? Live status and outage tracker

No, Fritz is up.

No widespread outage detected. 2 user reports in the last hour is within the normal range.

Reports, last hour: 2
Usual at this hour: Almost none
Vs the hour before: +100%

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

Not working for you?

Last spike 10 h ago · Updated 3 min ago · Data refreshes every 5 minutes

01 · User reports

2 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

Last 24 hours

Fritz outages and problems

User reports, last 24 hours

163 reports in total, counted in 15-minute windows

In the last hour, 2 problem reports came in for Fritz, and at this time of day there are usually almost none. Over the last 24 hours there were 163 reports. The last spike in reports was 10 h ago and lasted 18 min. These are user reports from Germany, where most people report Fritz problems.

NormalClose to the usual level24 h · 163 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

100% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

9 reports, 10 h ago

Fritz status card: No, Fritz is up. User reports over the last 24 hours. — **Share this status**The picture people see when this page is shared: the answer and the last 24 hours of reports.
Image

In the past 24 hours, 163 user reports came in for Fritz. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 9 reports, about 10 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Fritz stayed at their usual level the whole time.

This month

Fritz in November 2026

Problem reports in November (since 3 November): 174

Monthly report for November 2026

People who report a problem with Fritz to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Mobile internet
SMS
Landline internet
TV
Calls
Wi-Fi
Mobile signal
Mobile payments

Last 30 days

Fritz problem spikes, last 30 days

Since 3 November, Fritz had no outage spikes, but 1 period of elevated reports.

Elevated reports

Wed 4 Nov, 17:02–17:20

Lasted 18 min

11peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

Troubleshooting

How to fix Fritz not working

Fritz is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach en.fritz.com over your own connection, right now. Nothing is sent to us or stored.

Check the FRITZ!Box lights
Look at the Power/DSL or Cable LED and the Wi-Fi LED before changing settings. If Wi-Fi is off, press the WLAN button if your model has one, or open http://fritz.box and go to Wi-Fi > Wi-Fi Network to switch the wireless network on.
Reconnect to FRITZ! Wi-Fi
On the phone or laptop, forget the saved network, then join the SSID shown in http://fritz.box under Wi-Fi > Wi-Fi Network. Use the Wi-Fi network key from Wi-Fi > Security, or the key printed on the router label if nobody changed it.
Open the box by IP
If http://fritz.box does not load, try http://192.168.178.1 in the same browser. From a terminal, run ping 192.168.178.1; a reply means the device can reach the router, so check DNS or the browser before resetting anything.
Check FRITZ!Box filters
Sign in at http://fritz.box, then open Internet > Filters > Parental Controls and find the affected device. If it has a blocked or time-limited access profile, assign the Standard profile or edit the profile under Internet > Filters > Access Profiles. Click Apply, then test the same site or app again.

While Fritz is down: what to use instead

FRITZ!Box local page Open fritz.box while you are on your home Wi-Fi if you need router settings, Wi-Fi details, or connection status without the public website.
MyFRITZ!App on the home network Use the app while connected at home when remote access is failing but the router itself still answers locally.
Internet provider account Check your Telekom, Vodafone, 1&1, or o2 account if the problem looks like a DSL, cable, or fiber line fault rather than a router setting.
Mobile hotspot Use your phone’s hotspot for a laptop or tablet if your home connection is down and you need a short backup connection.

Same time

Problems at the same time as Fritz

Since 3 November, Fritz's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

Fritz: Wed 4 Nov, 17:02 to 17:20

60 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Fritz problems

The busiest hour for reports about Fritz is 16:00 to 17:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Fritz goes down

Fritz is AVM's German home networking line, centred on the FRITZ!Box routers many households and small offices use for DSL, cable, fiber and WiFi. A fault can cut fixed line internet, home WiFi, VoIP calls and remote access.

When central services have trouble, the first signs are often failed MyFRITZ!App logins, remote access that will not connect, firmware downloads that stall and FRITZ!App WLAN scans that find no box. Your local WiFi may still work. Router or line faults feel different: the box can lose DSL or cable sync, DECT phones can stop registering, a mesh repeater can stay connected with no internet, and the web interface can take ages to load. In Germany the pattern is often regional or partial, because an ISP line issue, a cable segment problem, a firmware download issue or cloud account trouble can hit one group while other homes keep working.

Servers and network

Fritz IP address, servers and network

Checking en.fritz.com from our server…

Questions

Fritz FAQ

Is Fritz down right now?

The status at the top of this page shows whether problem reports for Fritz are above their usual level, counted in 15-minute windows over the last 24 hours. Those reports are sent by users to a public outage-reporting service, and this site does not collect them itself. If your FRITZ!Box still has normal lights, compare Wi-Fi with mobile data and open fritz.box from a device on the same network. One broken laptop or phone points to a local setting; several devices failing at once points more toward the router or provider line.

Why can’t I open fritz.box even though my Wi-Fi is connected?

fritz.box only works when your device uses the FRITZ!Box as its local router and DNS source. Try http://fritz.box, then try 192.168.178.1 if the name does not load. If your phone uses a VPN, private DNS, or another router’s Wi-Fi, turn that off or join the correct network first.

Why is MyFRITZ! remote access not reaching my home router?

MyFRITZ! needs the box to be online and signed in with its account, so a working Wi-Fi connection inside the home does not prove remote access is fine. Open the router interface at home and check the MyFRITZ! account area, then install any pending FRITZ!OS update if the box offers one. If the browser warns about a certificate or an unsafe connection, stop and use the current link shown inside the router settings.

Why does the FRITZ!App WLAN not find my router?

The app finds the box through your local network, so your phone has to be on the same Wi-Fi. Give the app local network permission on iPhone, or the requested Wi-Fi scanning permission on Android. A guest network can block access to the router page, which makes the app look broken even when the internet still works.

Why does my FRITZ!Box show DSL connected but websites still fail to load?

DSL connected usually means the line has synced, not that the internet login has finished. Check the Online Monitor in the router interface for an internet connection state and any message about provider login. On German lines, wrong access data or a provider fault can leave the DSL light looking normal while pages time out.

Official channels

Contact Fritz support

Tip: Fritz doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the Fritz status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/fritz/"><img src="https://isitdownrightnow.app/badge/fritz.svg" alt="Fritz status" height="20"></a>

Markdown, for README files

[![Fritz status](https://isitdownrightnow.app/badge/fritz.svg)](https://isitdownrightnow.app/services/fritz/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Fritz

The status on this page comes from user-submitted problem reports for Fritz, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Fritz, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Fritz doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.