Counter-Strike outages and problems
In the past 24 hours, 29 user reports came in for Counter-Strike. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Counter-Strike
What went wrong
What people said was wrong in recent problem reports for Counter-Strike worldwide.
Share of 129 recent reports that said what was wrong, from every country listed below.
Counter-Strike reports around the world
In the last 24 hours, 118 problem reports about Counter-Strike came in from 21 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| South Africa | Normal | 2 | 13 |
| Brazil | Normal | 2 | 6 |
| Germany | Normal | 1 | 4 |
| Argentina | Normal | 1 | 3 |
| The US numbers above | Normal | 0 | 33 |
| France | Normal | 0 | 12 |
| Poland | Normal | 0 | 9 |
| Sweden | Normal | 0 | 6 |
| Turkey | Normal | 0 | 6 |
| The UK | Normal | 0 | 4 |
| Italy | Normal | 0 | 4 |
| Finland | Normal | 0 | 3 |
Each country's status compares its reports with the usual level there. 32 more countries had 15 reports in the last 24 hours. Map outlines: Natural Earth.
Counter-Strike problem spikes, last 30 days
Since 5 October, Counter-Strike had 6 outage spikes and 2 periods of elevated reports. The longest lasted 6 h 37 min, on 30 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 1 report
- Tue 6 Oct: 2 reports
- Wed 7 Oct: 3 reports
- Thu 8 Oct: 5 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 3 reports
- Wed 14 Oct: 6 reports
- Thu 15 Oct: 2 reports
- Fri 16 Oct: 1 report
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 2 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 2 reports
- Mon 26 Oct: 8 reports
- Tue 27 Oct: 15 reports (outage spike that day)
- Wed 28 Oct: 37 reports (outage spike that day)
- Thu 29 Oct: 113 reports (outage spike that day)
- Fri 30 Oct: 852 reports (outage spike that day)
- Sat 31 Oct: 30 reports
- Sun 1 Nov: no data
-
Elevated reports
Fri 30 Oct, 17:32–17:47Lasted 16 min10peak reports
-
Outage
Fri 30 Oct, 02:26–09:03Lasted 6 h 37 min45peak reports
-
Outage
Fri 30 Oct, 00:38–02:09Lasted 1 h 31 min15peak reports
-
Outage
Thu 29 Oct, 23:25–00:13Lasted 48 min13peak reports
-
Elevated reports
Thu 29 Oct, 21:08–21:27Lasted 19 min11peak reports
-
Outage
Wed 28 Oct, 22:43–23:07Lasted 24 min30peak reports
-
Outage
Tue 27 Oct, 22:58–23:24Lasted 26 min60peak reports
-
Outage
Tue 27 Oct, 19:27–19:42Lasted 15 min13peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US1,015
- South Africa663
- Poland135
- Germany96
- France80
- Turkey61
- Canada54
- The UK53
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix Counter-Strike not working
Counter-Strike is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach counter-strike.net over your own connection, right now. Nothing is sent to us or stored.
Restart Steam and the game
Close the game and Steam, then start both again. If the game stalls before the main menu, end any remaining Counter-Strike process in Task Manager and relaunch it from Steam.
Retry the server from console
Open the console with the tilde key and type retry. If the console is disabled, turn on Enable Developer Console under Settings > Game before you join again.
Verify the game files
In Steam, right-click Counter-Strike 2, open Properties, go to Installed Files, and click Verify integrity of game files. The scan replaces damaged files and can fix launch crashes.
Clear launch options and cache
Open Steam Settings > Downloads and click Clear Download Cache, then sign in again. If the game still fails after that, check Counter-Strike 2 Properties > General > Launch Options and remove any old commands, because stale flags can break launch after an update.
Common Counter-Strike error messages
What each message means and what to try. The wording can differ a little between app versions.
-
Disconnected: VAC was unable to verify your game session.
- Means
- VAC could not confirm that your game files and Steam session are the ones it expects.
- Fix
- Restart Steam and the game, then verify the game files from Steam's library. If the message comes back, check that Steam is online and that your antivirus or firewall is not blocking VAC.
While Counter-Strike is down: what to use instead
- Valorant Valorant fills the gap when you want similar tactical rounds.
- Rainbow Six Siege Rainbow Six Siege rewards patience with destructible walls and slow pushes, so it helps if you want a tactical shooter that punishes rushing during an outage.
- Team Fortress 2 Team Fortress 2 is casual class-based shooting, and you can jump in when the service will not connect.
- Offline bot match Counter-Strike has bot matches offline; start one when matchmaking is the part that fails.
Fix Counter-Strike on Windows, Mac, Android and iPhone
Counter-Strike on Windows
- Fix
- To fix Counter-Strike on Windows, restart the Steam client, verify the integrity of the game files, and ensure your firewall is not blocking the game.
- Check
- Check if Counter-Strike is down on Windows by checking the Steam server status page or the game's official social media channels.
ping counter-strike.netTest whether Counter-Strike's servers replynslookup counter-strike.netCheck that Counter-Strike's DNS resolvestracert counter-strike.netTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadCounter-Strike on Mac
- Fix
- To run Counter-Strike on macOS, use a compatibility layer like CrossOver, Boot Camp, or a cloud gaming service like GeForce NOW, and ensure the hosting client is updated.
- Check
- Determine if Counter-Strike is down on Mac by checking the Steam server status or testing your connection to cloud streaming platforms.
ping -c 4 counter-strike.netTest whether Counter-Strike's servers replynslookup counter-strike.netCheck that Counter-Strike's DNS resolvestraceroute counter-strike.netTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadCounter-Strike on Android
- Fix
- Fix Counter-Strike streaming issues on Android by restarting your Steam Link app and clearing its cache in your device settings.
- Check
- Check if Counter-Strike is down on Android by checking the Steam Link connection status and monitoring Steam's coordinator server status online.
Counter-Strike on iPhone and iPad
- Fix
- Fix Counter-Strike stream failures on iOS by restarting the Steam Link app, updating your iOS version, and ensuring a strong 5GHz Wi-Fi connection.
- Check
- Tell if Counter-Strike is down on iOS by checking the Steam Link app's connectivity and viewing the Steam status page for game coordinator outages.
Problems at the same time as Counter-Strike
Since 5 October, all 8 of Counter-Strike's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ADP8 times
- Archive of Our Own7 times
- ESPN Fantasy Football6 times
- Walmart.com5 times
- Eir5 times
- Call of Duty5 times
How many of Counter-Strike's spikes overlapped one of theirs.
During the latest spike
Counter-Strike: Fri 30 Oct, 17:32 to 17:47
- Archive of Our Own, outage,29 Oct 07:55 to 1 Nov 00:10
- McDonald's App, outage,11:35 to 21:55
- Capital One, outage,12:43 to 31 Oct 06:42
- Starbucks, outage,12:54 to 23:39
- FedEx, outage,13:34 to 21:10
- Frontier, outage,13:57 to 31 Oct 00:22
- Paddy Power, outage,14:14 to 20:36
- Character.AI, outage,14:42 to 17:36
20 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Counter-Strike problems
The busiest hour for reports about Counter-Strike is 19:00 to 20:00 Central European time, and the busiest day is Friday.
By hour of the day
- 00:00 to 01:00: 0.95 reports on an average day
- 01:00 to 02:00: 0.25 reports on an average day
- 02:00 to 03:00: 0.42 reports on an average day
- 03:00 to 04:00: 0.3 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0.09 reports on an average day
- 06:00 to 07:00: 0.26 reports on an average day
- 07:00 to 08:00: 0.04 reports on an average day
- 08:00 to 09:00: 0.04 reports on an average day
- 09:00 to 10:00: 0.6 reports on an average day
- 10:00 to 11:00: 0.33 reports on an average day
- 11:00 to 12:00: 0.32 reports on an average day
- 12:00 to 13:00: 0.16 reports on an average day
- 13:00 to 14:00: 0.24 reports on an average day
- 14:00 to 15:00: 0.26 reports on an average day
- 15:00 to 16:00: 0.13 reports on an average day
- 16:00 to 17:00: 0.88 reports on an average day
- 17:00 to 18:00: 0.95 reports on an average day
- 18:00 to 19:00: 1.3 reports on an average day
- 19:00 to 20:00: 1.6 reports on an average day
- 20:00 to 21:00: 1.4 reports on an average day
- 21:00 to 22:00: 1 report on an average day
- 22:00 to 23:00: 0.61 reports on an average day
- 23:00 to 00:00: 0.83 reports on an average day
By day of the week
- Monday: 2.8 reports on an average Monday
- Tuesday: 3.3 reports on an average Tuesday
- Wednesday: 5 reports on an average Wednesday
- Thursday: 29 reports on an average Thursday
- Friday: 44 reports on an average Friday
- Saturday: 7.4 reports on an average Saturday
- Sunday: 0.66 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Counter-Strike goes down
Counter-Strike is Valve's tactical shooter series, and most play runs through Steam and official matchmaking. An outage interrupts queuing and joining a match, which hits players, teams, streamers, and tournament schedules.
Matchmaking usually fails first: the queue stalls, then returns you to the menu or reports that it cannot connect to a match. If the trouble reaches Steam or the item system, your inventory and loadout may not load, and party members can drop out of the lobby. Trouble can be regional or tied to one platform, and community servers may keep working while official matchmaking does not. The status at the top of each page reflects user problem reports counted in 15-minute windows over the last 24 hours; the site does not ping or probe the service.
Counter-Strike IP address, servers and network
- IPv4 address
- 23.45.237.59
- IPv6
- Not offered
- Network
- AS16625 · Akamai Technologies, Inc., registered in the United States
- Served through
- Akamai
- DNS hosted by
- Akamai
- HTTPS certificate
- Issued by Let's Encrypt, valid until 21 Dec 2026 (50 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 392 ms
Checked from our server in Frankfurt, Germany, 40 h ago, for www.counter-strike.net. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.counter-strike.net. Fastest from Los Angeles (98 ms), slowest from Madrid (309 ms). Every location connected through Akamai Technologies, Inc. (AS16625), using 11 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 230 ms | 104.102.22.50 |
| ViennaAustria | Up | 179 ms | 104.103.77.81 |
| MilanItaly | Up | 193 ms | 23.196.141.21 |
| ParisFrance | Up | 203 ms | 173.223.29.58 |
| AmsterdamNetherlands | Up | 182 ms | 184.24.161.37 |
| MadridSpain | Up | 309 ms | 23.220.155.92 |
| WarsawPoland | Up | 287 ms | 23.45.237.59 |
| Los AngelesUSA | Up | 98 ms | 184.85.230.119 |
| São PauloBrazil | Up | 204 ms | 23.44.184.51 |
| SingaporeSingapore | Up | 207 ms | 23.203.76.5 |
| TokyoJapan | Up | 125 ms | 23.33.37.237 |
Checked with check-host.net from its servers in these cities 40 h ago, for www.counter-strike.net. Time is how long each server took to load the page.
Counter-Strike FAQ
Is Counter-Strike down right now?
Why do I get "VAC was unable to verify your game session" when I try to join a match?
My matchmaking cooldown got longer after a disconnect. Are the servers down?
I bought Prime Status or an item on Steam and it never showed up in game. What now?
The game hangs on the loading screen or crashes on launch. Is that my PC or the service?
Service updates from @CSGO
No posts about problems from @CSGO in the last 14 days. The latest is from .
How we track Counter-Strike
The status on this page comes from user-submitted problem reports for Counter-Strike, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Counter-Strike, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Counter-Strike doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.