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Is CelcomDigi down right now? Live status and outage tracker

No, CelcomDigi is up.

No widespread outage detected. 16 user reports in the last hour is within the normal range.

Live Last spike 2 h ago Updated just now Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 95 flowing 1 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

218 reports in total, counted in 15-minute windows

In the last hour, 16 problem reports came in for CelcomDigi, against about 9 at this time on a usual day. Over the last 24 hours there were 218 reports. Most recent reports were about mobile internet (43%) and WiFi (22%). The last spike in reports was 2 h ago and lasted 17 min. These are user reports from Malaysia, where most people report CelcomDigi problems.

NormalClose to the usual level23 h 45 min · 207 reports
ElevatedMore than 1.5 times the usual level15 min · 11 reports
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAbout 9 an hour now

Reports, last hour

60% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

11 reports, 17 h ago

Last 24 hours

CelcomDigi outages and problems

In the past 24 hours, 218 user reports came in for CelcomDigi. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 11 reports, about 17 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

Elevated reports

Ended 17 h ago

Lasted 15 min

11peak reports

This month

CelcomDigi in October 2026

Problem reports in October (since 28 October): 254

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for CelcomDigi.

Mobile Internet43%
WiFi22%
Mobile Signal22%
Broadband Internet10%
Billing2%

Share of 58 recent reports that said what was wrong.

Last 30 days

CelcomDigi problem spikes, last 30 days

Since 28 October, CelcomDigi had no outage spikes, but 4 periods of elevated reports. The longest lasted 26 min, on 28 October.

Elevated reports

Thu 29 Oct, 07:52–08:09

Lasted 17 min

10peak reports
Elevated reports

Wed 28 Oct, 17:39–17:59

Lasted 20 min

10peak reports
Elevated reports

Wed 28 Oct, 16:56–17:22

Lasted 26 min

13peak reports
Elevated reports

Wed 28 Oct, 15:33–15:48

Lasted 15 min

10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix CelcomDigi not working

CelcomDigi is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach celcomdigi.com over your own connection, right now. Nothing is sent to us or stored.

Toggle airplane mode on CelcomDigi
Open Quick Settings and turn Airplane mode on; wait a few seconds, turn it off, then switch Mobile data back on. This forces the phone to register with the network again and clears a stuck data session.
Restart the phone and recheck CelcomDigi
On iPhone, open Settings > General > Shut Down; on Android, hold the power button and tap Restart. When it boots, open a web page and check whether the signal bars and carrier name return for the CelcomDigi SIM.
Check the CelcomDigi APN
On a Samsung phone, go to Settings > Connections > Mobile networks > Access Point Names and confirm the CelcomDigi APN is selected. On iPhone, go to Settings > Cellular > Cellular Data Network and check that the APN field has the right values. If either screen is blank, get the APN details from CelcomDigi support instead of guessing.
Reset network settings for CelcomDigi
This clears saved Wi-Fi passwords and Bluetooth pairings, so note them first. On iPhone, open Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. On Android, the path varies by maker, often Settings > General management > Reset > Reset network settings; it resets the APN to the carrier default, so check mobile data after the reboot.

While CelcomDigi is down: what to use instead

Second SIM If calls or texts fail on the CelcomDigi line, put a SIM from another network in a spare phone so you can still reach people.
Wi-Fi messaging When mobile data drops but Wi-Fi works, send messages through WhatsApp or another chat app rather than waiting on SMS.
Provider website For account checks or top-ups, open the provider's website in a browser because it can load when the app will not.
Card or bank app If an in-app payment fails, pay the bill with a debit or credit card through your bank's app instead of retrying the same screen.

Same time

Problems at the same time as CelcomDigi

Since 28 October, all 4 of CelcomDigi's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of CelcomDigi's spikes overlapped one of theirs.

During the latest spike

CelcomDigi: Thu 29 Oct, 07:52 to 08:09

14 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report CelcomDigi problems

The busiest hour for reports about CelcomDigi is 09:00 to 10:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when CelcomDigi goes down

CelcomDigi runs a mobile network in Malaysia, and individuals and businesses rely on it for calls, texts, data, and account management. An outage interrupts those basics, plus the app used to check balances or manage a line; the status at the top of each page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours, and this site does not ping, probe, poll, or monitor the service itself, nor does it check from multiple locations.

Mobile data often stalls first, so you see pages stop loading, chat apps sit on sending, map tiles fail to draw, and the CelcomDigi app may fail to open or refresh account details. Calls then drop or fail to connect, and text messages may queue until the connection returns. A partial fault can leave one area or one service type broken while the rest works, so a neighbour on another line may see no trouble at all.

Servers and network

CelcomDigi IP address, servers and network

Checking celcomdigi.com from our server…

Questions

CelcomDigi FAQ

Is CelcomDigi down right now?

The status at the top of this page shows whether user problem reports for CelcomDigi are above their usual level, counted in 15-minute windows over the last 24 hours. To see if the problem is only on your side, use another device on a different connection. If that works, switch between mobile data and Wi-Fi on your phone and restart it to check for a local fault.

Why does mobile data stop while calls and SMS still work on my CelcomDigi line?

Calls and texts can keep working while mobile data fails because the data quota is used up or the data toggle is off. Check the toggle and restart the phone; testing the SIM in another device can show whether the line or the phone is at fault. If the same line fails in another phone, contact support, and if only your phone fails, reset the network settings.

Why does the CelcomDigi app log me out when I try to pay a bill or buy a top-up?

A login loop often starts with an outdated app or a broken session. Log out fully, clear the app cache, check the date and time on your phone, and sign in again on a stable Wi-Fi connection. If the same screen repeats, reinstall the app. Use a browser to reach your account if you need to pay before the app works.

Why does my phone show 'No service' in one area but work in another on the same line?

A dead spot can come from local coverage or from a phone that drops the network after a handover. Toggle airplane mode and reseat the SIM if the tray has moved. Compare with another line in the same spot on a different phone. If only your phone fails, reset the network settings and check the network mode.

I paid my CelcomDigi bill but my line still shows a bar or says payment pending. What should I do?

A payment can take time to post, so check the receipt and the account balance before you pay again. If the app shows a pending payment, close it and reopen the bill page after a short wait; paying twice can create a duplicate. If the line stays barred after the payment clears, contact support with the receipt details.

For your site

Put the CelcomDigi status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

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Markdown, for README files

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How we track CelcomDigi

The status on this page comes from user-submitted problem reports for CelcomDigi, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for CelcomDigi, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. CelcomDigi doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.