BJ’s outages and problems
User reports, last 24 hours
144 reports in total, counted in 15-minute windows
In the last hour, 2 problem reports came in for BJ’s, and at this time of day there are usually almost none. Over the last 24 hours there were 144 reports. Most recent reports were about app (95%) and login (5%). The last spike in reports was 4 h ago and lasted 30 min. These are user reports from the US, where most people report BJ’s problems.
- NormalClose to the usual level23 h 30 min · 41 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's average30 min · 103 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 144 user reports came in for BJ’s. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.
The most recent spike big enough to count as an outage was 4 hours ago. The busiest 15-minute window of the day had 73 reports, about 4 hours ago.
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Outage
Ended 4 h agoLasted 30 min73peak reports
BJ’s in November 2026
- Problem reports in November (since 11 November)
- 144
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for BJ’s.
Share of 41 recent reports that said what was wrong.
BJ’s problem spikes, last 30 days
Since 11 November, BJ’s had 1 outage spike.
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Outage
Wed 11 Nov, 23:21–23:51Lasted 30 min73peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 11 November 2026. Monthly reports for all services
How to fix BJ’s not working
BJ’s is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach bjs.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not BJ’s.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as BJ’s
Since 11 November, BJ’s's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
BJ’s: Wed 11 Nov, 23:21 to 23:51
- McDonald's App, outage,11:51 to 12 Nov 03:06
- Archive of Our Own, outage,13:06 to 12 Nov 03:51
- Vivo, outage,19:21 to 12 Nov 01:36
- PlayStation Network, outage,19:51 to 12 Nov 01:06
- Freecash, outage,21:06 to 12 Nov 00:21
- GitHub, outage,21:21 to 12 Nov 00:36
- Chipotle, outage,21:21 to 12 Nov 01:06
- NBN (National Broadband Network), outage,21:21 to 12 Nov 00:51
60 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
BJ’s IP address, servers and network
Checking bjs.com from our server…
Contact BJ’s support
Tip: BJ’s doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track BJ’s
The status on this page comes from user-submitted problem reports for BJ’s, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for BJ’s, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. BJ’s doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.