Freecash outages and problems
User reports, last 24 hours
1,604 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for Freecash, and at this time of day there are usually almost none. Over the last 24 hours there were 1,604 reports. Most recent reports were about app (86%) and website (8%). The last spike in reports was 4 h ago and lasted 3 h 15 min. These are user reports from the UK, where most people report Freecash problems.
- NormalClose to the usual level20 h · 24 reports
- ElevatedMore than 1.5 times the usual level1 h 15 min · 109 reports
- OutageMore than twice the usual level and far above the day's average2 h 45 min · 1,471 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 1,604 user reports came in for Freecash. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 88.54% uptime for the day.
The most recent spike big enough to count as an outage was 4 hours ago. The busiest 15-minute window of the day had 263 reports, about 5 hours ago.
-
Outage
Ended 4 h agoLasted 3 h 15 min263peak reports
-
Outage
Ended 8 h agoLasted 45 min76peak reports
Freecash in November 2026
- Problem reports in November (since 11 November)
- 1,595
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Freecash.
Share of 785 recent reports that said what was wrong.
Where Freecash problem reports come from
The map shows where recent problem reports for Freecash came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Freecash problem spikes, last 30 days
Since 11 November, Freecash had 2 outage spikes. The longest lasted 3 h 15 min, on 11 November.
-
Outage
Lasted 3 h 15 min271peak reports
-
Outage
Wed 11 Nov, 18:51–19:36Lasted 45 min89peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 11 November 2026. Monthly reports for all services
How to fix Freecash not working
Freecash is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach freecash.com over your own connection, right now. Nothing is sent to us or stored.
Reload Freecash in Incognito
Open Chrome's three-dot menu, choose New Incognito Window, and load freecash.com; if the login page still stalls, try the same account on another device. Incognito ignores saved cache and most extensions, which shows whether your normal browser profile is the cause.
Turn Off VPN and Blockers for Freecash
Turn off the VPN in your device's network settings and disable the content blocker extension for freecash.com, then reload the page. If it loads, turn the extras back on one at a time and leave off the one that breaks the login or rewards page.
Clear Cookies for freecash.com
In Chrome, open Settings > Privacy and security > Delete browsing data, pick All time, tick Cookies and other site data, then load freecash.com and sign in. This removes the stored session that can leave you in a broken login loop.
Sign Out and Test Another Browser
Sign out from the account menu, sign back in, and test the same account in a second browser. If the fault follows the account across browsers, the problem sits with the service; if only the first browser fails, reset that browser profile or use a fresh one.
While Freecash is down: what to use instead
- TopCashback Use it when you are buying through a retailer and want cashback tracked to an account instead of waiting for the service to return.
- Quidco Try it for retailer cashback if your purchase can wait, because its tracked rates and payout rules are its own.
- Swagbucks It helps when you want surveys or small tasks to fill the gap, though its reward catalogue and approval rules are separate.
- YouGov Use it for paid surveys when you need a survey option that does not depend on the app or its offer wall.
Problems at the same time as Freecash
Since 11 November, all 2 of Freecash's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Meu Inss2 times
- Salt2 times
- McDonald's App2 times
- Archive of Our Own2 times
- Medicare2 times
- Pix2 times
How many of Freecash's spikes overlapped one of theirs.
During the latest spike
Freecash: Wed 11 Nov, 21:06 to 12 Nov 00:21
- Meu Inss, outage,3 spikes, 09:51 to 12 Nov 03:51
- Salt, outage,10:20 to 23:20
- McDonald's App, outage,11:51 to 12 Nov 03:06
- Archive of Our Own, outage,13:06 to 12 Nov 03:51
- Medicare, outage,15:06 to 23:06
- Pix, outage,16:06 to 22:21, 23:25 to 12 Nov 00:10
- Vanguard, outage,17:06 to 22:51, 23:40 to 12 Nov 00:01
- ZDF, outage,18:06 to 21:21, 21:44 to 22:10
170 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when Freecash goes down
Freecash is the finance site at freecash.com, used mostly by people in the UK to collect paid offers and request cash-outs through its website and app. An outage interrupts sign-in and the cash-out steps that follow a completed offer.
Sign-in usually fails first, so you cannot reach the dashboard or check a balance; offer pages then stall, and a cash-out request may sit pending without a clear message. Some features can keep working. Profile or verification screens may spin or return a generic error while the website still opens for other people, which makes a full outage less common than a partial one. Faults often hit one flow at a time, and reports can cluster in the UK without every member seeing the same failure.
Freecash IP address, servers and network
- IPv4 addresses
- 104.26.2.128
Show all 3
- 104.26.3.128
- 172.67.69.48
- IPv6 addresses
- 2606:4700:20::681a:280
Show all 3
- 2606:4700:20::681a:380
- 2606:4700:20::ac43:4530
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by Google Trust Services, valid until 25 Jan 2027 (74 days)
- HTTP/3
- Supported
- Our check
- Answered in 3,297 ms
Checked from our server in Frankfurt, Germany, 7 h ago, for freecash.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
4 of 12 locations got an answer from freecash.com. Vienna, Milan, Warsaw, Dallas, Los Angeles, São Paulo and Singapore got no answer (connection timed out). Some sites drop automated checks from particular data-centre servers, so this alone doesn't mean people there can't reach it; the live reports above show what users see. Fastest from Tokyo (413 ms), slowest from Paris (3,308 ms). Every location connected through Cloudflare, Inc. (AS13335), using 4 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 847 ms | 172.67.69.48 |
| ViennaAustria | Connection timed out | – | 104.26.3.128 |
| MilanItaly | Connection timed out | – | 104.26.2.128 |
| ParisFrance | Up · HTTP 302 | 3,308 ms | 104.26.2.128 |
| AmsterdamNetherlands | Up · HTTP 302 | 418 ms | 104.26.2.128 |
| MadridSpain | No result | – | – |
| WarsawPoland | Connection timed out | – | 172.67.69.48 |
| DallasUSA | Connection timed out | – | 104.26.2.128 |
| Los AngelesUSA | Connection timed out | – | 172.67.69.48 |
| São PauloBrazil | Connection timed out | – | 8.6.112.0 |
| SingaporeSingapore | Connection timed out | – | 8.6.112.0 |
| TokyoJapan | Up · HTTP 302 | 413 ms | 104.26.2.128 |
Checked with check-host.net from its servers in these cities 7 h ago, for freecash.com. Time is how long each server took to load the page.
Freecash FAQ
Is Freecash down right now?
Why did my Freecash offer or survey not credit?
Why is my Freecash cashout still pending?
Can I use Freecash on a phone without the app?
Why does Freecash look different or show missing offers in the UK?
Contact Freecash support
Tip: Freecash doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Freecash
The status on this page comes from user-submitted problem reports for Freecash, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Freecash, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Freecash doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.