Avanti West Coast outages and problems
User reports, last 24 hours
1 report in total, counted in 15-minute windows
No problem reports came in for Avanti West Coast in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 1 report. Most recent reports were about website (88%) and app (13%). The last spike in reports was 33 h ago and lasted 1 h 2 min. These are user reports from the UK, where most people report Avanti West Coast problems.
- NormalClose to the usual level24 h · 1 report
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 1 user report came in for Avanti West Coast. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 17 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Avanti West Coast in November 2026
- Problem reports in November (since 10 November)
- 113
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Avanti West Coast.
Share of 8 recent reports that said what was wrong.
Where Avanti West Coast problem reports come from
The map shows where recent problem reports for Avanti West Coast came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Avanti West Coast problem spikes, last 30 days
Since 10 November, Avanti West Coast had 2 outage spikes. The longest lasted 1 h 2 min, on 10 November.
-
Outage
Tue 10 Nov, 17:57–18:59Lasted 1 h 2 min26peak reports
-
Outage
Tue 10 Nov, 11:31–12:00Lasted 28 min13peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 10 November 2026. Monthly reports for all services
How to fix Avanti West Coast not working
Avanti West Coast is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach avantiwestcoast.co.uk over your own connection, right now. Nothing is sent to us or stored.
Check your app's connection
Sometimes the app loses its link to their servers and shows blank screens or spinning wheels. Force close the Avanti app completely, then open it again; this can clear a stuck session.
Try the website on a different browser
If the app fails, load avantiwestcoast.co.uk on a desktop or laptop browser. A different browser like Firefox or Edge can bypass caching problems that cause login loops or payment page errors in your usual one.
Clear your browser's site data for Avanti
Stored cookies and site files get corrupted, which stops you from booking or viewing tickets. Go into your browser's settings, find the option to clear data for this specific site, and remove cookies and cached files. Then reload the page.
Use the Avanti app's offline tickets
If you have a ticket saved to the app but the service is down, you can often still travel. Open the app and go to 'My Tickets' which stores them locally; show the barcode to train staff directly from that screen even without a network connection.
While Avanti West Coast is down: what to use instead
- National Rail Enquiries Check live departures and disruption updates there when the site will not load.
- Trainline Book the same journey through this retailer if the booking page stalls.
- Ticket office Buy or collect your ticket from staff at a staffed station when the app will not open.
- Phone line Call the train company's customer service line for urgent changes or refunds when the website and app are both unavailable.
Problems at the same time as Avanti West Coast
Since 10 November, all 2 of Avanti West Coast's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- IRCTC2 times
- Westpac2 times
- DHL2 times
- Caixa Econômica Federal2 times
- login.gov.pl2 times
- SFR2 times
How many of Avanti West Coast's spikes overlapped one of theirs.
During the latest spike
Avanti West Coast: Tue 10 Nov, 17:57 to 18:59
- IRCTC, outage,04:47 to 20:49
- Westpac, outage,05:38 to 11 Nov 08:59
- DHL, outage,05:43 to 19:38
- Caixa Econômica Federal, outage,10:19 to 20:25
- login.gov.pl, outage,11:03 to 18:16
- SFR, outage,11:20 to 21:37
- Cogeco, outage,12:21 to 22:03
- Meu Inss, outage,12:49 to 11 Nov 05:37
112 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when Avanti West Coast goes down
Avanti West Coast is a UK train operator, and passengers on the West Coast route rely on its website and app for ticket booking and timetable checks. An outage interrupts that flow and leaves you without quick service updates when a trip needs rearranging.
When the website or app falters, booking and seat reservations are usually the first things to fail because the account and payment steps cannot finish. A timetable search may hang or return stale times; live departure boards can stop updating too. E-ticket access and booking reference lookup can drop out when you need them at the station. Some failures are partial: one route or one part of the booking flow can break while other pages still load.
Avanti West Coast IP address, servers and network
Checking avantiwestcoast.co.uk from our server…
Avanti West Coast FAQ
Is Avanti West Coast down right now?
Why won't my Avanti West Coast e-ticket open in the app?
Why does the Avanti West Coast site reject my card at checkout?
Why is my Avanti West Coast Delay Repay claim still pending?
Why does Avanti West Coast say my booking reference is not valid?
Contact Avanti West Coast support
Tip: Avanti West Coast doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Avanti West Coast
The status on this page comes from user-submitted problem reports for Avanti West Coast, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Avanti West Coast, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Avanti West Coast doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.