1. Home
  2. Services
  3. Travel & transport
  4. Avanti West Coast
Avanti West Coast avantiwestcoast.co.uk Live · Operational

Is Avanti West Coast down right now? Live status and outage tracker

No, Avanti West Coast is up.

No outage detected, and no user reports in the last hour.

Reports, last hour
0
Usual at this hour
Almost none
Vs the hour before
–

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

Not working for you?

Last spike · · Data refreshes every 5 minutes

01 · User reports
0 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

Last 24 hours

Avanti West Coast outages and problems

User reports, last 24 hours

1 report in total, counted in 15-minute windows

No problem reports came in for Avanti West Coast in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 1 report. Most recent reports were about website (88%) and app (13%). The last spike in reports was 33 h ago and lasted 1 h 2 min. These are user reports from the UK, where most people report Avanti West Coast problems.

In the past 24 hours, 1 user report came in for Avanti West Coast. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 1 report, about 17 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
  • NormalClose to the usual level24 h · 1 report
  • ElevatedMore than 1.5 times the usual levelNone in this chart
  • OutageMore than twice the usual level and far above the day's averageNone in this chart
  • Usual levelWhat a usual day sees at that timeAlmost none at this time of day
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
1
1 report, 17 h ago
Avanti West Coast status card: No, Avanti West Coast is up. User reports over the last 24 hours.
Share this statusThe picture people see when this page is shared: the answer and the last 24 hours of reports.

In the past 24 hours, 1 user report came in for Avanti West Coast. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 1 report, about 17 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Avanti West Coast stayed at their usual level the whole time.
This month

Avanti West Coast in November 2026

Problem reports in November (since 10 November)
113

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Avanti West Coast.

  1. Website88%
  2. App13%

Share of 8 recent reports that said what was wrong.

World map

Where Avanti West Coast problem reports come from

The map shows where recent problem reports for Avanti West Coast came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Avanti West Coast problem spikes, last 30 days

Since 10 November, Avanti West Coast had 2 outage spikes. The longest lasted 1 h 2 min, on 10 November.

  • Outage
    Tue 10 Nov, 17:57–18:59
    Lasted 1 h 2 min
    26peak reports
  • Outage
    Tue 10 Nov, 11:31–12:00
    Lasted 28 min
    13peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 10 November 2026. Monthly reports for all services

Troubleshooting

How to fix Avanti West Coast not working

Avanti West Coast is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach avantiwestcoast.co.uk over your own connection, right now. Nothing is sent to us or stored.

  1. Check your app's connection

    Sometimes the app loses its link to their servers and shows blank screens or spinning wheels. Force close the Avanti app completely, then open it again; this can clear a stuck session.

  2. Try the website on a different browser

    If the app fails, load avantiwestcoast.co.uk on a desktop or laptop browser. A different browser like Firefox or Edge can bypass caching problems that cause login loops or payment page errors in your usual one.

  3. Clear your browser's site data for Avanti

    Stored cookies and site files get corrupted, which stops you from booking or viewing tickets. Go into your browser's settings, find the option to clear data for this specific site, and remove cookies and cached files. Then reload the page.

  4. Use the Avanti app's offline tickets

    If you have a ticket saved to the app but the service is down, you can often still travel. Open the app and go to 'My Tickets' which stores them locally; show the barcode to train staff directly from that screen even without a network connection.

While it is down

While Avanti West Coast is down: what to use instead

  • National Rail Enquiries Check live departures and disruption updates there when the site will not load.
  • Trainline Book the same journey through this retailer if the booking page stalls.
  • Ticket office Buy or collect your ticket from staff at a staffed station when the app will not open.
  • Phone line Call the train company's customer service line for urgent changes or refunds when the website and app are both unavailable.
Same time

Problems at the same time as Avanti West Coast

Since 10 November, all 2 of Avanti West Coast's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Avanti West Coast's spikes overlapped one of theirs.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

About

What happens when Avanti West Coast goes down

Avanti West Coast is a UK train operator, and passengers on the West Coast route rely on its website and app for ticket booking and timetable checks. An outage interrupts that flow and leaves you without quick service updates when a trip needs rearranging.

When the website or app falters, booking and seat reservations are usually the first things to fail because the account and payment steps cannot finish. A timetable search may hang or return stale times; live departure boards can stop updating too. E-ticket access and booking reference lookup can drop out when you need them at the station. Some failures are partial: one route or one part of the booking flow can break while other pages still load.

Servers and network

Avanti West Coast IP address, servers and network

Checking avantiwestcoast.co.uk from our server…

Questions

Avanti West Coast FAQ

Is Avanti West Coast down right now?

The status at the top of this page shows whether user problem reports for Avanti West Coast are above their usual level, counted in 15-minute windows over the last 24 hours. Reports come from users to a public outage-reporting service; this site does not monitor the service or collect reports itself. If the status is normal, test your side first. Try a mobile data connection and a different device, then compare the app with the website to see if the fault follows your account or stays on one connection.

Why won't my Avanti West Coast e-ticket open in the app?

An e-ticket can fail to open when the app has no data connection or the barcode is still downloading; save it to your phone before you travel. If the app still shows a blank ticket, log in to the website and open the booking there. Keep the confirmation email as a backup.

Why does the Avanti West Coast site reject my card at checkout?

Card payments often fail when your bank needs extra verification or the billing address does not match the card. Try the app and a different card before you assume the site is down. Do not retry many times in a row; your bank may block the card.

Why is my Avanti West Coast Delay Repay claim still pending?

A Delay Repay claim stays pending while the company checks your ticket and the delay evidence, so a missing scan or unclear photo can hold it up. Check your claim in the account you used and look for a request for more information. If you sent an e-ticket, check that the barcode and journey details are readable.

Why does Avanti West Coast say my booking reference is not valid?

A booking reference can fail if you mistype a letter or number, or if the ticket was bought through another retailer and sits in that account. Copy the reference from the confirmation email and paste it into the app and website. If both reject it, contact the retailer that sold the ticket with your confirmation.
Official channels

Contact Avanti West Coast support

Tip: Avanti West Coast doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the Avanti West Coast status on your site

Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.

Avanti West Coast status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/avanti-west-coast/"><img src="https://isitdownrightnow.app/badge/avanti-west-coast.svg" alt="Avanti West Coast status" height="20"></a>
Markdown, for README files
[![Avanti West Coast status](https://isitdownrightnow.app/badge/avanti-west-coast.svg)](https://isitdownrightnow.app/services/avanti-west-coast/)

A live card with the chart

The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.

Frame
<iframe src="https://isitdownrightnow.app/embed/avanti-west-coast/" title="Avanti West Coast status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe> <p><a href="https://isitdownrightnow.app/services/avanti-west-coast/">Avanti West Coast status</a> from IsItDownRightNow.app</p>
Image, updated about every 10 minutes
<a href="https://isitdownrightnow.app/services/avanti-west-coast/"><img src="https://isitdownrightnow.app/share/avanti-west-coast.png" alt="Avanti West Coast status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>
Markdown image, for README files
[![Avanti West Coast status](https://isitdownrightnow.app/share/avanti-west-coast.png)](https://isitdownrightnow.app/services/avanti-west-coast/)

Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.

How we track Avanti West Coast

The status on this page comes from user-submitted problem reports for Avanti West Coast, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Avanti West Coast, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Avanti West Coast doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services