Is Sumo Logic down right now? Live status and outage tracker

Sumo Logic outages and problems

No user reports came in for Sumo Logic in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

What Sumo Logic's status page says

What people can report about Sumo Logic

What went wrong

What people said was wrong in recent problem reports for Sumo Logic worldwide.

1. Login100%

Share of 1 recent report that said what was wrong, from every country listed below.

Sumo Logic reports around the world

In the last 24 hours, 0 problem reports about Sumo Logic came in from 0 countries. Right now reports are at the usual level in every country.

Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Sumo Logic problem spikes, last 30 days

Since 28 October, Sumo Logic had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

• The UAE0
• Argentina0
• Austria0
• Australia0
• Azerbaijan0
• Bangladesh0
• Belgium0
• Bulgaria0

Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

How to fix Sumo Logic not working

Sumo Logic is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Check the official status page

   Open the official status page before you change anything on your side. If Sumo Logic lists an incident, your dashboard or search problem is likely part of it, and a local fix will not help.

2. Reload the Sumo Logic tab in a private window

   Hard refresh the tab with Ctrl+F5 or Cmd+Shift+R, then sign out and back in. If the page still hangs, open a private window and sign in there; a clean session rules out a stale cookie or a browser extension.

3. Test Sumo Logic on another network

   Switch from Wi-Fi to a phone hotspot or turn off your VPN, then reload Sumo Logic. Corporate proxies and DNS filters can block the API calls behind dashboards and searches, and the page may spin or fail without a clear message.

4. Trace failed Sumo Logic requests

   Press F12, open the Network tab, reload the page, and look for requests that fail or return an authentication or permission status. If one fails, sign out and back in, then have an admin check your role under Administration > Users and Roles; a missing role can hide dashboards and searches even when the service is up.

While Sumo Logic is down: what to use instead

• Datadog Use it for hosted log search, dashboards, alerts, and service monitoring while Sumo Logic is unavailable.
• Splunk Use it to search collected logs and investigate incidents when your team already has Splunk data connected.
• New Relic Use it for application logs, error tracking, and performance checks during an outage.
• Grafana Cloud Use it to view logs, metrics, and dashboards when your team already sends data through Grafana or Loki.

Fix Sumo Logic on Windows, Mac, Android and iPhone

What happens when Sumo Logic goes down

Sumo Logic IP address, servers and network

Sumo Logic FAQ