999 Emergency Telephone Number outages and problems
User reports, last 24 hours
23 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for 999 Emergency Telephone Number, and at this time of day there are usually almost none. Over the last 24 hours there were 23 reports. Most recent reports were about no answer (100%). The last spike in reports was 17 h ago and lasted 17 min. These are user reports from the UK, where most people report 999 Emergency Telephone Number problems.
- NormalClose to the usual level24 h · 23 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 23 user reports came in for 999 Emergency Telephone Number. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 9 reports, about 17 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
999 Emergency Telephone Number in November 2026
- Problem reports in November (since 10 November)
- 28
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for 999 Emergency Telephone Number.
Share of 2 recent reports that said what was wrong.
Where 999 Emergency Telephone Number problem reports come from
The map shows where recent problem reports for 999 Emergency Telephone Number came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
999 Emergency Telephone Number problem spikes, last 30 days
Since 10 November, 999 Emergency Telephone Number had no outage spikes, but 1 period of elevated reports.
-
Elevated reports
Wed 11 Nov, 10:35–10:52Lasted 17 min10peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 10 November 2026. Monthly reports for all services
How to fix 999 Emergency Telephone Number not working
999 Emergency Telephone Number is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
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Try 112 if 999 fails
If the call drops or will not connect, dial 112. It reaches the same UK emergency services and can work when a 999 attempt fails.
Check signal before dialing 999
On iPhone, open Settings and turn Airplane Mode off; on Android, use the Airplane mode tile in Quick Settings. Check the signal bars after the phone reconnects, and move to a window or outside if they stay empty.
Restart before redialing 999
Restart the handset from the power menu, then check that the SIM tray is fully closed. If the phone shows "No SIM", turn it off and reseat the SIM before trying the call again.
Call 999 from another phone
Borrow a nearby mobile or use a landline, then give the address first when the call connects. If you must stay put, try a different spot near a window or outdoors and watch for signal bars before dialing.
While 999 Emergency Telephone Number is down: what to use instead
- 112 Dial 112 from any phone if 999 calls fail; it is the Europe-wide emergency number and reaches the emergency services in the UK.
- 101 Call 101 for non-urgent police matters.
- Emergency SMS If you are registered for the emergency SMS service and cannot make a voice call, text 999 to reach the emergency services.
- Another phone or network Use a landline or a mobile phone on a different network if your own handset or provider cannot connect the call.
Problems at the same time as 999 Emergency Telephone Number
Since 10 November, 999 Emergency Telephone Number's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
999 Emergency Telephone Number: Wed 11 Nov, 10:35 to 10:52
- NTT Docomo, outage,02:27 to 15:31
- Instagram, outage,03:00 to 12:00
- IRCTC, outage,03:45 to 17:45
- Mediacom, outage,07:21 to 10:51
- Halo Infinite, outage,08:06 to 16:51
- Halo, outage,08:06 to 11:36
- Enexis, outage,08:06 to 10:36
- Essent, outage,08:36 to 10:36
41 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when 999 Emergency Telephone Number goes down
999 Emergency Telephone Number is the UK public emergency number, with official guidance on gov.uk, and people call it for police, fire, ambulance, and coastguard help. Residents and visitors rely on it, and an outage interrupts the first call for help, leaving you without a route to a call handler.
When the emergency call path has trouble, the first sign is usually a call that will not connect, rings without an answer, drops before a handler picks up, or gives a network message. Call setup tends to fail first; a call that does connect can still stall while it is passed to the right control room, which delays the request for responders. Problems can be partial: one mobile network, one region, one landline exchange, or one control room can fail while other calls still connect, so a failed call from your phone does not prove the whole service is down.
999 Emergency Telephone Number IP address, servers and network
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999 Emergency Telephone Number FAQ
Is 999 Emergency Telephone Number down right now?
Can I call 999 from a phone with no credit or a locked screen?
Does 999 work when mobile data or Wi-Fi is down?
Should I dial 112 instead of 999 in the UK?
Can I text the emergency services if I cannot speak?
Service updates from @GOVUK
No posts about problems from @GOVUK in the last 14 days. The latest is from .
Contact 999 Emergency Telephone Number support
- Websitegov.uk/guidance/999-and-112-the-uks-national-emergency-numbers
- X (Twitter)x.com/GOVUK
- Facebookfacebook.com/100064772826734
Tip: 999 Emergency Telephone Number doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track 999 Emergency Telephone Number
The status on this page comes from user-submitted problem reports for 999 Emergency Telephone Number, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for 999 Emergency Telephone Number, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. 999 Emergency Telephone Number doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.