Essent outages and problems
User reports, last 24 hours
51 reports in total, counted in 15-minute windows
No problem reports came in for Essent in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 51 reports. There has been no spike in reports since 4 November. These are user reports from the Netherlands, where most people report Essent problems.
- NormalClose to the usual level24 h · 51 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 51 user reports came in for Essent. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Essent in November 2026
- Problem reports in November (since 4 November)
- 51
Monthly report for November 2026
People who report a problem with Essent to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Inloggen
- Stroom
- Rekeningen betalen
- Gas
- Water
Essent problem spikes, last 30 days
Since 4 November, Essent had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Essent not working
Essent is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach essent.nl over your own connection, right now. Nothing is sent to us or stored.
Reload Mijn Essent
If the dashboard opens but keeps spinning, reload the page without cached files. Press Ctrl+F5 on Windows, or press Command+Shift+R on a Mac.
Try a private window
A stuck login can come from an old session cookie, especially after the browser has saved your sign-in for a while. In Chrome, use Menu > New Incognito window, then open essent.nl and sign in again.
Clear essent.nl data
Remove only this site’s stored data before you clear the whole browser. In Chrome on desktop, go to Settings > Privacy and security > Site settings > View permissions and data stored across sites, search for essent.nl, then delete the saved data and sign in again.
Reset the app install
If the app opens but usage, invoices, or meter readings will not load, update it first. On iPhone, open App Store > profile icon > Updates; on Android, open Play Store > profile icon > Manage apps and device > Updates available. If it still fails, remove the app, install it again, and use the help centre at http://www.essent.nl/content/particulier/klantenservice/contact_met_essent/index.html.
While Essent is down: what to use instead
- Mijn Essent app Use the app if the website will not load; it can cover common account tasks such as checking invoices and your monthly payment.
- Website account Try the website if the app stalls, because the same account area is often enough for meter readings and contract details.
- Customer service Contact support if you need a payment arrangement, a move processed, or help with access while the online account is unavailable.
- Your grid operator Contact your local grid operator if your electricity or gas is out, since supply faults are handled outside the account service.
What happens when Essent goes down
Essent is a Dutch energy supplier for electricity and gas, with essent.nl and Mijn Essent used by households and small businesses to manage their contract. When it has trouble, you may lose access to meter readings, usage views, invoices, payments, and changes to your customer details.
Login usually breaks first. You may see the app hang after signing in, the website send you back to the login page, or Mijn Essent load without your contract data. Usage graphs, invoices, and meter reading forms can fail while the public pages still open. Most online problems are partial rather than a sign that energy delivery has stopped; regional power or gas faults are normally handled by the local grid operator, not by the account portal.
Essent IP address, servers and network
Checking essent.nl from our server…
Essent FAQ
Is Essent down right now?
Why can't I log in to Mijn Essent?
Why does the Essent app show no usage or old meter data?
Why can't I submit a meter reading to Essent?
Why will my Essent invoice or payment page not open?
Service updates from @Essentservice
No posts about problems from @Essentservice in the last 14 days. The latest is from .
Contact Essent support
- Help centreessent.nl/content/particulier/klantenservice/contact_met_essent/index.html
- Websiteessent.nl
- X (Twitter)x.com/Essentservice
Tip: Essent doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Essent
The status on this page comes from user-submitted problem reports for Essent, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Essent, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Essent doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.