Zoopla outages and problems
User reports, last 24 hours
No reports in this window
No problem reports came in for Zoopla in the last hour, and at this time of day there are usually almost none. The last spike in reports was 34 h ago and lasted 24 min. These are user reports from the UK, where most people report Zoopla problems.
- NormalClose to the usual level24 h · 0 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
No user reports came in for Zoopla in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
Zoopla in November 2026
- Problem reports in November (since 9 November)
- 26
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Zoopla.
Share of 5 recent reports that said what was wrong.
Where Zoopla problem reports come from
The map shows where recent problem reports for Zoopla came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Zoopla problem spikes, last 30 days
Since 9 November, Zoopla had 1 outage spike.
-
Outage
Tue 10 Nov, 17:52–18:16Lasted 24 min17peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 9 November 2026. Monthly reports for all services
How to fix Zoopla not working
Zoopla is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach zoopla.co.uk over your own connection, right now. Nothing is sent to us or stored.
Open Zoopla in a private window
In Chrome, press Ctrl+Shift+N on Windows or Command+Shift+N on Mac; in Safari, choose File > New Private Window. If the site loads there, turn off extensions one at a time or clear cookies for zoopla.co.uk.
Test Zoopla on mobile data
Turn off Wi-Fi in Control Center on iPhone or Quick Settings on Android, then load zoopla.co.uk. If the page works on mobile data, restart your router and try the site again; if it fails on both connections, the problem is outside your device.
Clear cookies for zoopla.co.uk
Use the search box at chrome://settings/content/all to find zoopla.co.uk, then delete its entry. In Safari, open Settings > Safari > Advanced > Website Data and delete the domain entry with a left swipe.
Clear the Zoopla app cache
On Android, open Settings > Apps > Zoopla > Storage > Clear cache, then reopen the app. On iPhone, delete the app and install it again from the App Store; there is no per-app cache button in iOS.
While Zoopla is down: what to use instead
- Rightmove Use it to search UK sales and lettings listings from many agents when the app will not load.
- OnTheMarket Try this UK property portal for another set of estate agent listings if you need to compare homes before the service returns.
- Agent's own website Go to the website of the estate or letting agent you already contacted, because their own pages may still load during a portal outage.
- Phone the agent Call the sales or lettings office if you need to book a viewing or ask about a property and the app will not open.
Problems at the same time as Zoopla
Since 9 November, Zoopla's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Zoopla: Tue 10 Nov, 17:52 to 18:16
- IRCTC, outage,04:47 to 20:49
- Westpac, outage,05:38 to 11 Nov 08:59
- DHL, outage,05:43 to 19:38
- Caixa Econômica Federal, outage,10:19 to 20:25
- login.gov.pl, outage,11:03 to 18:16
- SFR, outage,11:20 to 21:37
- Cogeco, outage,12:21 to 22:03
- Meu Inss, outage,12:49 to 11 Nov 05:37
87 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when Zoopla goes down
Zoopla is a UK property website and app for searching homes, flats and estate agent listings. People buying or renting a home rely on it, so an outage interrupts property search and saved homes.
When the service goes down, search results can fail to load, and property detail pages may open with missing photos or a blank map. Cached pages can still appear, while fresh results and alerts stall. Search and listing pages tend to break first because they pull current data; the app and website can fail separately, so problems are often partial. The status at the top of each page shows whether problem reports sent by users to a public outage-reporting service are above their usual level, counted in 15-minute windows over the last 24 hours; it does not monitor the service.
Zoopla IP address, servers and network
Checking zoopla.co.uk from our server…
Zoopla FAQ
Is Zoopla down right now?
Why does the Zoopla app show a blank screen or an error when I open a listing?
Why are my saved properties and saved searches missing after I sign in?
Can I still send an enquiry to an agent if the contact form fails?
Why does the Zoopla website ask me to enable JavaScript or keep reloading?
Service updates from @Zoopla
No posts about problems from @Zoopla in the last 14 days. The latest is from .
Contact Zoopla support
Tip: Zoopla doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Zoopla
The status on this page comes from user-submitted problem reports for Zoopla, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Zoopla, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Zoopla doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.