Is The Home Depot down right now? Live status and outage tracker

The Home Depot outages and problems

In the past 24 hours, 88 user reports came in for The Home Depot. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 7 reports, about 3 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

The Home Depot in October 2026

Problem reports in October (since 27 October)

87

Monthly report for October 2026

What people said was wrong in recent problem reports for The Home Depot, as a share of those reports:

• 38% App
• 33% Login
• 14% Checkout
• 14% Website

Where The Home Depot problem reports come from

Recent reports came from 37 areas. The most came from around New York City, NY, Cleveland, OH and Oklahoma City, OK. Share of recent reports by area, named after its biggest town:

• 13% New York City, NY
• 5% Cleveland, OH
• 4% Oklahoma City, OK
• 4% Seattle, WA
• 4% Washington, DC
• 4% Denver, CO

From 80 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

The Home Depot problem spikes, last 30 days

Since 27 October, The Home Depot had no outage spikes, but 1 period of elevated reports.

• Elevated reports
  Wed 28 Oct, 18:14–18:29

  Lasted 15 min
  10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

How to fix The Home Depot not working

The Home Depot is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not The Home Depot.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While The Home Depot is down: what to use instead

• The Home Depot website Try it when the app stalls, since a browser can reach the same account and order pages.
• A local Home Depot store Go in for a part or a return if the online cart will not load.
• Lowe's Use it for a comparable tool or building supply when you cannot wait for the site to come back.
• Ace Hardware Check a local branch for small fixes and fasteners when the order page fails.

Problems at the same time as The Home Depot

Since 27 October, The Home Depot's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

The Home Depot IP address, servers and network