Is Hyperoptic down right now? Live status and outage tracker

Hyperoptic outages and problems

In the past 24 hours, 156 user reports came in for Hyperoptic. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 17 hours ago. The busiest 15-minute window of the day had 13 reports, about 17 hours ago.

• Elevated reports
  Ended 10 h ago

  Lasted 15 min
  10peak reports
• Outage
  Ended 17 h ago

  Lasted 15 min
  13peak reports

Hyperoptic in October 2026

Problem reports in October (since 27 October)

177

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Hyperoptic.

1. Broadband Internet77%
2. WiFi23%

Share of 39 recent reports that said what was wrong.

Where Hyperoptic problem reports come from

The map shows where recent problem reports for Hyperoptic came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

Hyperoptic problem spikes, last 30 days

Since 27 October, Hyperoptic had 2 outage spikes and 1 period of elevated reports. The longest lasted 21 min, on 28 October.

• Outage
  Wed 28 Oct, 13:56–14:11

  Lasted 15 min
  12peak reports
• Outage
  Wed 28 Oct, 07:05–07:26

  Lasted 21 min
  14peak reports
• Elevated reports
  Wed 28 Oct, 03:19–03:35

  Lasted 16 min
  10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

How to fix Hyperoptic not working

Hyperoptic is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Hyperoptic.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

Problems at the same time as Hyperoptic

Since 27 October, all 3 of Hyperoptic's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Hyperoptic problems

The busiest hour for reports about Hyperoptic is 22:00 to 23:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Hyperoptic IP address, servers and network