Is Worldpay down right now? Live status and outage tracker

Worldpay outages and problems

User reports, last 24 hours

14 reports in total, counted in 15-minute windows

No problem reports came in for Worldpay in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 14 reports. Most recent reports were about website (100%). The last spike in reports was 58 h ago and lasted 36 min. These are user reports from the UK, where most people report Worldpay problems.

10 5

24 h ago18 h12 h6 hNow

• NormalClose to the usual level24 h · 14 reports
• ElevatedMore than 1.5 times the usual levelNone in this chart
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

0

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

3

3 reports, 14 h ago

In the past 24 hours, 14 user reports came in for Worldpay. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 3 reports, about 14 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

Worldpay in November 2026

Problem reports in November (since 9 November)

85

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Worldpay.

1. Website100%

Share of 1 recent report that said what was wrong.

Where Worldpay problem reports come from

The map shows where recent problem reports for Worldpay came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

Worldpay problem spikes, last 30 days

Since 9 November, Worldpay had 1 outage spike.

• Outage
  Mon 9 Nov, 16:56–17:31

  Lasted 36 min
  28peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

• The UK69
• The US4

Country history starts on 8 November 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 9 November 2026. Monthly reports for all services

How to fix Worldpay not working

Worldpay is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Restart the card terminal

   Pull the power, wait ten seconds, plug it back in and let the startup check finish before you ring up another sale. Watch that screen for a connection warning, because a terminal that boots without a link will keep failing the same way. Try one small sale to confirm it took.

2. Try a second card and terminal

   A single declined card is often the card, not the service. Run the same sale on another terminal in the shop, then with a card you know works; if both routes fail, the problem sits on the account side and not at the till.

3. Re-enter your gateway credentials

   In your website's payment settings, remove the Worldpay connection and add it again with the merchant code and API credentials you were issued. Save the settings, place a small live order, then refund it. A wrong or expired key usually surfaces as a failed authorisation rather than a page error.

4. Check your merchant account in the portal

   Sign in to the merchant portal and look for a hold, an unsettled batch or a security review, since any of those will block new payments while the website itself still loads fine. If nothing there explains the failures, open a ticket with merchant support and give them the time of a failed transaction and the last four digits of the card.

While Worldpay is down: what to use instead

• PayPal Use it for an online checkout or a simple card payment when the service's payment page will not load.
• Stripe Switch online card payments to it if the service's checkout is unavailable and you need to keep taking orders.
• SumUp Take in-person card payments on a separate reader if the service's card machine or app will not connect.
• Cash or bank transfer Use either for a sale or invoice when card processing through the service is failing and the customer can pay another way.

Problems at the same time as Worldpay

Since 9 November, Worldpay's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

What happens when Worldpay goes down

Worldpay IP address, servers and network

Worldpay FAQ

Service updates from @Worldpay_Global

No posts about problems from @Worldpay_Global in the last 14 days. The latest is from .