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Anker SOLIX ankersolix.com Live · Operational

Is Anker SOLIX down right now? Live status and outage tracker

No, Anker SOLIX is up.

No outage detected, and no user reports in the last hour.

Reports, last hour
0
Usual at this hour
Almost none
Vs the hour before
–

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

Not working for you?

Last spike · · Data refreshes every 5 minutes

01 · User reports
0 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

02 · Our check, Frankfurt
Answered in 111 ms

Our server loaded www.ankersolix.com 45 h ago. Behind Netlify.

03 · 12 cities, check-host.net
11 of 12 got an answer

Fastest from São Paulo (18 ms), slowest from Singapore (1,750 ms). 45 h ago.

Last 24 hours

Anker SOLIX outages and problems

User reports, last 24 hours

No reports in this window

No problem reports came in for Anker SOLIX in the last hour, and at this time of day there are usually almost none. The last spike in reports was 71 h ago and lasted 37 min. These are user reports from the US, where most people report Anker SOLIX problems.

Around the world right now: normal in 7 other countries. By country

No user reports came in for Anker SOLIX in the past 24 hours, and its uptime over that window is 100.00%. No 15-minute window had any reports at all, so the chart above stays flat.
  • NormalClose to the usual level24 h · 0 reports
  • ElevatedMore than 1.5 times the usual levelNone in this chart
  • OutageMore than twice the usual level and far above the day's averageNone in this chart
  • Usual levelWhat a usual day sees at that timeAlmost none at this time of day
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
0
No reports
Anker SOLIX status card: No, Anker SOLIX is up. User reports over the last 24 hours.
Share this statusThe picture people see when this page is shared: the answer and the last 24 hours of reports.

No user reports came in for Anker SOLIX in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Anker SOLIX stayed at their usual level the whole time.
This month

Anker SOLIX in November 2026

Problem reports in November (since 9 November)
85

Monthly report for November 2026

People who report a problem with Anker SOLIX to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

  • Website
  • Login
  • App
  • Server Connection
  • Alerts and notifications
World map

Anker SOLIX reports around the world

In the last 24 hours, 2 problem reports about Anker SOLIX came in from 2 countries. Right now reports are at the usual level in every country.

CountryNowLast hour24 hours
The UK Normal 01
Germany Normal 01
The US numbers above Normal 00
The Netherlands Normal 00
Italy Normal 00
France Normal 00
Canada Normal 00
Australia Normal 00

Each country's status compares its reports with the usual level there.

Last 30 days

Anker SOLIX problem spikes, last 30 days

Since 9 November, Anker SOLIX had 1 outage spike.

  • Wed 14 Oct: no data
  • Thu 15 Oct: no data
  • Fri 16 Oct: no data
  • Sat 17 Oct: no data
  • Sun 18 Oct: no data
  • Mon 19 Oct: no data
  • Tue 20 Oct: no data
  • Wed 21 Oct: no data
  • Thu 22 Oct: no data
  • Fri 23 Oct: no data
  • Sat 24 Oct: no data
  • Sun 25 Oct: no data
  • Mon 26 Oct: no data
  • Tue 27 Oct: no data
  • Wed 28 Oct: no data
  • Thu 29 Oct: no data
  • Fri 30 Oct: no data
  • Sat 31 Oct: no data
  • Sun 1 Nov: no data
  • Mon 2 Nov: no data
  • Tue 3 Nov: no data
  • Wed 4 Nov: no data
  • Thu 5 Nov: no data
  • Fri 6 Nov: no data
  • Sat 7 Nov: no data
  • Sun 8 Nov: no data
  • Mon 9 Nov: 85 reports (outage spike that day)
  • Tue 10 Nov: 0 reports
  • Wed 11 Nov: 0 reports
  • Thu 12 Nov: 0 reports
  • Outage
    Mon 9 Nov, 03:55–04:32
    Lasted 37 min
    20peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US85
  • Australia18
  • Canada3
  • Germany1
  • The UK1
  • France0
  • Italy0
  • The Netherlands0

Country history starts on 8 November 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 9 November 2026. Monthly reports for all services

Troubleshooting

How to fix Anker SOLIX not working

Anker SOLIX is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach ankersolix.com over your own connection, right now. Nothing is sent to us or stored.

  1. Check station output

    Press the AC button on the station and confirm the AC icon is lit; then plug in a small known load such as a phone charger. If the display is dark, charge the station with its original adapter for a few minutes before you test the app.

  2. Reconnect the app

    Force quit the Anker SOLIX app, turn Bluetooth off and on in your phone settings, then open the station device page again. If the page shows Offline, move your phone within a few feet of the station and retry the link.

  3. Update station firmware

    Update the app from the App Store or Google Play, then open the station device page, tap the gear icon, and choose Firmware Update. Keep the station plugged in and your phone near it during the update.

  4. Re-pair station Wi-Fi

    In the device page, tap the gear icon, choose Wi-Fi Settings, and run the setup again on a 2.4 GHz network. If the station will not join, choose Remove Device, add it back through Bluetooth, and set Wi-Fi again.

While it is down

While Anker SOLIX is down: what to use instead

  • Anker SOLIX app Try the app when only the website fails, because account and device controls often live there.
  • Front panel controls Use the buttons and display on a portable unit to check charge or switch an output when the app will not open.
  • Wall outlet Plug needed devices into a normal wall outlet when you cannot manage the station through the service.
  • Charged power bank or UPS A charged power bank or small UPS keeps phones and a router running while the station's controls are unavailable.
Same time

Problems at the same time as Anker SOLIX

Since 9 November, Anker SOLIX's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

About

What happens when Anker SOLIX goes down

Anker SOLIX is Anker's home energy and portable power brand, with solar panels and battery systems plus an app for checking charge and settings. Homeowners and campers who rely on that gear use the app to watch their system and change how it runs, so an outage cuts off the live view and remote controls they count on.

During an outage, the app often fails at login or shows the device list as offline, which is usually the first sign that cloud access is down. Live charge level and output readings stop updating, so you cannot tell whether a battery is charging or how much load it is carrying. Remote settings and schedules may not save or run, while a unit with local controls can keep supplying power even when the app is unreachable. The status above comes from user reports sent to a public outage-reporting service, so a cluster of reports can point to a regional app or cloud problem without meaning every device is affected.

Servers and network

Anker SOLIX IP address, servers and network

IPv4 addresses
15.197.167.90
Show all 2
  • 3.33.186.135
IPv6 addresses
2a05:d014:58f:6200::1f5
Show all 2
  • 2a05:d014:58f:6200::1f6
Network
AS16509 · Amazon.com, Inc., registered in the United States
Served through
Netlify
DNS hosted by
its own name servers (alidns.com)
HTTPS certificate
Issued by Let's Encrypt, valid until 16 Jan 2027 (65 days)
HTTP/3
Not advertised
Our check
Answered in 111 ms

Checked from our server in Frankfurt, Germany, 45 h ago, for www.ankersolix.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 12 places around the world

11 of 12 locations got an answer from www.ankersolix.com. Fastest from São Paulo (18 ms), slowest from Singapore (1,750 ms). Every location connected through Amazon.com, Inc. (AS16509), using 2 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp1,335 ms3.33.186.135
ViennaAustriaUp1,344 ms3.33.186.135
MilanItalyUp107 ms3.33.186.135
ParisFranceNo result––
AmsterdamNetherlandsUp1,349 ms3.33.186.135
MadridSpainUp879 ms15.197.167.90
WarsawPolandUp765 ms3.33.186.135
DallasUSAUp645 ms15.197.167.90
Los AngelesUSAUp121 ms3.33.186.135
São PauloBrazilUp18 ms15.197.167.90
SingaporeSingaporeUp1,750 ms3.33.186.135
TokyoJapanUp87 ms15.197.167.90

Checked with check-host.net from its servers in these cities 45 h ago, for www.ankersolix.com. Time is how long each server took to load the page.

Questions

Anker SOLIX FAQ

Is Anker SOLIX down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level. It counts those reports in 15-minute windows over the last 24 hours; they come from people sending them to a public outage-reporting service, and this site does not monitor the service or collect reports itself. Try the site and app on another network and restart your router and phone. If a second device on a different connection has the same trouble, the problem is outside your setup.

Why does the Anker SOLIX app keep showing my power station as offline?

The app can lose the station when Bluetooth is out of range or the unit drops off Wi-Fi, so check that the station is on and near your phone. Power-cycle the station and router, then reopen the app and refresh the device page. If it still shows offline, remove the device from the app and add it again while standing next to the unit.

Why did my Anker SOLIX order clear payment but never send tracking?

Payment can clear before the warehouse hands the parcel to a carrier. Tracking may lag behind the payment email, so check the order email address on your account and the spam folder, then look at the order history on the site. If the order page still has no tracking after the stated processing window, use the contact options on the site.

Can I use a US Anker SOLIX power station in another country?

The AC output and charging input are built for the region where the unit was sold, so plugs and voltage can differ. Check the label on the unit and the manual before using it on another country's power. A plug adapter alone does not change voltage.

Why does the Anker SOLIX app stall during a firmware update?

A firmware update can stall when the phone loses its connection to the unit or the station drops off Wi-Fi mid-transfer. Keep the app open and stay near the device. Turn off battery saver and leave the screen on until it finishes; if it stays stuck, close the app and retry from the device settings page.
Official channels

Contact Anker SOLIX support

Tip: Anker SOLIX doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the Anker SOLIX status on your site

Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.

Anker SOLIX status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/anker-solix/"><img src="https://isitdownrightnow.app/badge/anker-solix.svg" alt="Anker SOLIX status" height="20"></a>
Markdown, for README files
[![Anker SOLIX status](https://isitdownrightnow.app/badge/anker-solix.svg)](https://isitdownrightnow.app/services/anker-solix/)

A live card with the chart

The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.

Frame
<iframe src="https://isitdownrightnow.app/embed/anker-solix/" title="Anker SOLIX status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe> <p><a href="https://isitdownrightnow.app/services/anker-solix/">Anker SOLIX status</a> from IsItDownRightNow.app</p>
Image, updated about every 10 minutes
<a href="https://isitdownrightnow.app/services/anker-solix/"><img src="https://isitdownrightnow.app/share/anker-solix.png" alt="Anker SOLIX status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>
Markdown image, for README files
[![Anker SOLIX status](https://isitdownrightnow.app/share/anker-solix.png)](https://isitdownrightnow.app/services/anker-solix/)

Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.

How we track Anker SOLIX

The status on this page comes from user-submitted problem reports for Anker SOLIX, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Anker SOLIX, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Anker SOLIX doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services