WeLink outages and problems
In the past 24 hours, 30 user reports came in for WeLink. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 7 reports, about 1 hour ago. That stays below our outage threshold, so it doesn't count as downtime.
WeLink in November 2026
- Problem reports in November
- 47
Monthly report for November 2026
People who report a problem with WeLink to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Broadband Internet
- Billing
- WiFi
- Fixed Wireless Internet
WeLink problem spikes, last 30 days
Since 1 November, WeLink had 1 outage spike.
-
Outage
Sun 1 Nov, 02:39–02:55Lasted 16 min14peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 1 November 2026. Monthly reports for all services
How to fix WeLink not working
WeLink is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach welink.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not WeLink.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as WeLink
Since 1 November, WeLink's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
WeLink: Sun 1 Nov, 02:39 to 02:55
- Archive of Our Own, outage,29 Oct 07:55 to 10:32
- YouTube, outage,00:43 to 2 Nov 03:07
- Bank of America, outage,01:52 to 06:37
- TikTok, outage,01:59 to 03:25
- Royal Mail, outage,02:10 to 03:35
- Fluxer, outage,02:21 to 03:25
- QVC, outage,02:25 to 03:33
- WOW, outage,02:27 to 02:51
4 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
WeLink IP address, servers and network
Checking welink.com from our server…
How we track WeLink
The status on this page comes from user-submitted problem reports for WeLink, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for WeLink, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. WeLink doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.