Shiphero outages and problems
In the past 24 hours, 35 user reports came in for Shiphero. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 5 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Shiphero in November 2026
- Problem reports in November
- 34
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Shiphero.
Share of 9 recent reports that said what was wrong.
Where Shiphero problem reports come from
The map shows where recent problem reports for Shiphero came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Shiphero problem spikes, last 30 days
Since 1 November, Shiphero had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 1 November 2026. Monthly reports for all services
How to fix Shiphero not working
Shiphero is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach shiphero.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Shiphero.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Shiphero IP address, servers and network
Checking shiphero.com from our server…
Put the Shiphero status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/shiphero/"><img src="https://isitdownrightnow.app/badge/shiphero.svg" alt="Shiphero status" height="20"></a>[](https://isitdownrightnow.app/services/shiphero/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Shiphero
The status on this page comes from user-submitted problem reports for Shiphero, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Shiphero, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Shiphero doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.