Borderlands 3 outages and problems
In the past 24 hours, 2 user reports came in for Borderlands 3. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Borderlands 3 in November 2026
- Problem reports in November
- 7
Monthly report for November 2026
People who report a problem with Borderlands 3 to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Login
- Purchases
- Server Connection
- Game Play
- Game Launch
- Lag / Latency
Borderlands 3 reports around the world
In the last 24 hours, 5 problem reports about Borderlands 3 came in from 3 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 2 |
| Canada | Normal | 0 | 2 |
| Finland | Normal | 0 | 1 |
| Argentina | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| Austria | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| Brazil | Normal | 0 | 0 |
| Chile | Normal | 0 | 0 |
| Colombia | Normal | 0 | 0 |
| Croatia | Normal | 0 | 0 |
| Czechia | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 37 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Borderlands 3 problem spikes, last 30 days
Since 28 October, Borderlands 3 had no outage spikes or periods of elevated reports.
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: 1 report
- Thu 29 Oct: 2 reports
- Fri 30 Oct: 1 report
- Sat 31 Oct: 1 report
- Sun 1 Nov: 5 reports
- Mon 2 Nov: 2 reports
- Tue 3 Nov: 0 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US10
- Canada2
- India2
- Australia1
- Colombia1
- Germany1
- Finland1
- Poland1
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Borderlands 3 not working
Borderlands 3 is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach borderlands.com over your own connection, right now. Nothing is sent to us or stored.
Restart Borderlands 3 and your device
Close the game and restart your PC or console. Quit your launcher or console dashboard before you relaunch it; a stale session can leave the main menu stuck on a connection check, and that is why a full restart often works first. Start the game again.
Test your network for Borderlands 3
On PlayStation, go to Settings > Network > Test Internet Connection, and on Xbox, go to Settings > General > Network settings > Test network connection. A strict NAT or Type 3 connection blocks matchmaking and online co-op. Reboot your router and modem if the test fails.
Check Borderlands 3 SHiFT link
Open the Social menu, then SHiFT, and confirm your account is linked to the platform you play on. If the game shows a connection error, sign out of your platform profile and sign back in; then launch the game again. A broken link stops online co-op.
Verify Borderlands 3 game files
On Steam, right-click Borderlands 3 in your library, open Properties, click Installed Files, then Verify integrity of game files; on Epic, open your Library, click the three dots on the game tile, choose Manage, then Verify. That check can take a while. If it finds nothing, uninstall and reinstall the game, because a corrupted install can break the online login and SHiFT sign-in.
While Borderlands 3 is down: what to use instead
- Offline campaign Play solo during outages.
- Split-screen co-op Grab a second controller on a supported console when online co-op will not connect, and keep the story moving with someone in the same room.
- Borderlands 2 Load the older game when you want the same loot chase.
- Tiny Tina's Wonderlands Play this spin-off for a fantasy take on the same gun and loot loop, and it works solo.
Fix Borderlands 3 on Windows, Mac, Android and iPhone
Borderlands 3 on Windows
- Fix
- Verify the integrity of your Borderlands 3 game files through Steam or the Epic Games Launcher, and ensure your graphics drivers are updated to the latest version.
- Check
- Check the Steam or Epic Games server status pages, and look for SHiFT network connection error messages within the Borderlands 3 main menu.
ping borderlands.comTest whether Borderlands 3's servers replynslookup borderlands.comCheck that Borderlands 3's DNS resolvestracert borderlands.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadBorderlands 3 on Mac
- Fix
- Restart your Steam or Epic Games client, verify the Borderlands 3 game files, and ensure your macOS system software is fully updated.
- Check
- Check the status of the Steam or Epic Games networks, and verify if the Borderlands 3 game client fails to authenticate with SHiFT services.
ping -c 4 borderlands.comTest whether Borderlands 3's servers replynslookup borderlands.comCheck that Borderlands 3's DNS resolvestraceroute borderlands.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadBorderlands 3 on Android
- Fix
- If you are streaming Borderlands 3 via GeForce NOW or Xbox Cloud Gaming, clear the streaming app's cache and restart your Android device.
- Check
- Check the service status of your mobile cloud gaming provider and search for SHiFT network alerts regarding Borderlands 3.
Borderlands 3 on iPhone and iPad
- Fix
- Update your cloud gaming or Steam Link app via the App Store, and ensure your iOS device has a strong Wi-Fi connection to stream Borderlands 3.
- Check
- Verify the status of your iOS streaming service and check the official Gearbox SHiFT social media pages for Borderlands 3 server outages.
What happens when Borderlands 3 goes down
Borderlands 3 is a co-op looter-shooter from Gearbox Software that you play solo or with friends on PC and consoles, and its online side leans on matchmaking and SHiFT rewards. An outage cuts off joining friends and redeeming codes.
Matchmaking and session joins break first; you get 'Matchmaking failed' or 'Connection to the host has been lost' before anything else. SHiFT login and code redemption break next, usually with 'Unable to connect to SHiFT', which blocks Golden Keys and event rewards. Problems are often partial. One platform or region can drop while another stays online, and the page counts user problem reports in 15-minute windows over 24 hours instead of pinging the service; if your friends can still play and only some sessions fail, the fault is more likely local or platform-side than a full shutdown.
Borderlands 3 IP address, servers and network
- IPv4 addresses
- 18.65.39.108
Show all 4
- 18.65.39.5
- 18.65.39.76
- 18.65.39.88
- IPv6 addresses
- 2600:9000:275d:1200:e:444a:7f00:93a1
Show all 8
- 2600:9000:275d:3200:e:444a:7f00:93a1
- 2600:9000:275d:3a00:e:444a:7f00:93a1
- 2600:9000:275d:4e00:e:444a:7f00:93a1
- 2600:9000:275d:6400:e:444a:7f00:93a1
- 2600:9000:275d:8600:e:444a:7f00:93a1
- 2600:9000:275d:da00:e:444a:7f00:93a1
- 2600:9000:275d:f400:e:444a:7f00:93a1
- Network
- AS16509 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon CloudFront · our check was answered by its Vienna (VIE) data centre
- DNS hosted by
- NS1
- HTTPS certificate
- Issued by Amazon, valid until 11 Mar 2027 (127 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 228 ms
Checked from our server in Frankfurt, Germany, 28 h ago, for borderlands.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from borderlands.com. Fastest from Frankfurt (50 ms), slowest from Amsterdam (3,252 ms). Every location connected through Amazon.com, Inc. (AS16509), using 10 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 50 ms | 18.244.18.92data centre in Frankfurt |
| ViennaAustria | Up · HTTP 302 | 337 ms | 18.65.39.88data centre in Amsterdam |
| MilanItaly | Up · HTTP 302 | 652 ms | 18.65.39.5data centre in Amsterdam |
| ParisFrance | Up · HTTP 302 | 201 ms | 18.65.39.108data centre in Amsterdam |
| AmsterdamNetherlands | Up · HTTP 302 | 3,252 ms | 18.65.39.76data centre in Amsterdam |
| MadridSpain | Up · HTTP 302 | 611 ms | 3.166.49.54data centre in London |
| WarsawPoland | Up · HTTP 302 | 708 ms | 18.65.39.76data centre in Amsterdam |
| Los AngelesUSA | Up · HTTP 302 | 372 ms | 3.168.132.32data centre in Los Angeles |
| São PauloBrazil | Up · HTTP 302 | 1,031 ms | 54.240.184.95data centre in Miami |
| SingaporeSingapore | Up · HTTP 302 | 840 ms | 18.244.18.116data centre in Frankfurt |
| TokyoJapan | Up · HTTP 302 | 1,213 ms | 108.156.22.16data centre in Helsinki |
Checked with check-host.net from its servers in these cities 28 h ago, for borderlands.com. Time is how long each server took to load the page. Data-centre cities come from the names the network gives its servers.
Borderlands 3 FAQ
Is Borderlands 3 down right now?
Why can't I join my friend's Borderlands 3 game?
Why does Borderlands 3 matchmaking fail with a strict NAT?
Why are my Borderlands 3 SHiFT rewards or Golden Keys missing?
Why does Borderlands 3 stutter or drop frames in co-op?
How we track Borderlands 3
The status on this page comes from user-submitted problem reports for Borderlands 3, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Borderlands 3, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Borderlands 3 doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.