USPS Hold Mail Service outages and problems
User reports, last 24 hours
No reports in this window
No problem reports came in for USPS Hold Mail Service in the last hour, and at this time of day there are usually almost none. The last spike in reports was 30 h ago and lasted 19 min. These are user reports from the US, where most people report USPS Hold Mail Service problems.
- NormalClose to the usual level24 h · 0 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
No user reports came in for USPS Hold Mail Service in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
USPS Hold Mail Service in November 2026
- Problem reports in November (since 10 November)
- 32
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for USPS Hold Mail Service.
Share of 8 recent reports that said what was wrong.
Where USPS Hold Mail Service problem reports come from
The map shows where recent problem reports for USPS Hold Mail Service came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
USPS Hold Mail Service problem spikes, last 30 days
Since 10 November, USPS Hold Mail Service had no outage spikes, but 1 period of elevated reports.
-
Elevated reports
Tue 10 Nov, 21:33–21:52Lasted 19 min11peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 10 November 2026. Monthly reports for all services
How to fix USPS Hold Mail Service not working
USPS Hold Mail Service is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach holdmail.usps.com over your own connection, right now. Nothing is sent to us or stored.
Retry in a private window
Open a private or incognito window, go to holdmail.usps.com, and sign in to your USPS account. A stale session or a bad cookie for usps.com can make the Hold Mail form fail on submit; if it works here, clear cookies and site data for usps.com in your normal browser.
Match the delivery address
Enter the street address, city, state, and ZIP exactly as they appear on a recent piece of mail, including the ZIP+4 if you have it. A mismatch between your account profile and the delivery address can stop the request before you reach the date screen.
Set both hold dates
Pick a start date and an end date on the calendar; do not leave the end date blank. If the form returns you to the date step after you submit, shorten the range to fit the limit shown on the page and try again.
Ask a clerk to place the hold
If the site keeps rejecting the request, take the delivery address and the exact dates to your local post office. A clerk can place the hold in the retail system and print a receipt; ask them to check for an existing hold that may be blocking the online form.
While USPS Hold Mail Service is down: what to use instead
- Local Post Office Go to a staffed counter with your ID and ask them to hold mail at your address for the dates you need.
- USPS phone line Call USPS customer service and request the hold by phone when the online form will not submit.
- PS Form 8076 Pick up the Authorization to Hold Mail form at a Post Office and hand it in there if you want a paper request.
Problems at the same time as USPS Hold Mail Service
Since 10 November, USPS Hold Mail Service's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
USPS Hold Mail Service: Tue 10 Nov, 21:33 to 21:52
- Westpac, outage,05:38 to 11 Nov 08:59
- SFR, outage,11:20 to 21:37
- Cogeco, outage,12:21 to 22:03
- Meu Inss, outage,12:49 to 11 Nov 05:37
- Sunrise, outage,13:50 to 22:30
- GOV.BR, outage,13:51 to 11 Nov 02:35
- Pix, outage,14:47 to 11 Nov 05:34
- Vivo, outage,15:04 to 11 Nov 04:37
79 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when USPS Hold Mail Service goes down
USPS Hold Mail Service lets you pause mail and package delivery for a US address while you are away, and people traveling or between homes rely on it to keep a mailbox from filling up. An outage interrupts the hold request you file online and resumed delivery when the hold ends; the status at the top shows whether user problem reports are above their usual level in 15-minute windows over the last 24 hours, and it comes only from those reports because this site does not monitor the service or collect reports itself.
Address lookup usually breaks first: the form cannot match your street or ZIP, and the date fields will not move forward. If address lookup passes, the final submit can hang. The page can send you back to the form without a confirmation, and an existing hold may keep running because mail processing is separate from the website, though you may not be able to view or end it online. Trouble is often partial: one step fails while other pages load, and regional differences show up when local delivery work is affected.
USPS Hold Mail Service IP address, servers and network
Checking holdmail.usps.com from our server…
USPS Hold Mail Service FAQ
Is USPS Hold Mail Service down right now?
Can I cancel or change a Hold Mail request after I submit it?
Why does the Hold Mail form reject my address?
Does Hold Mail hold packages too, or only letters?
Why did I get a confirmation email but my mail was still delivered?
Service updates from @USPS
No posts about problems from @USPS in the last 14 days. The latest is from .
Contact USPS Hold Mail Service support
Tip: USPS Hold Mail Service doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track USPS Hold Mail Service
The status on this page comes from user-submitted problem reports for USPS Hold Mail Service, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for USPS Hold Mail Service, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. USPS Hold Mail Service doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.