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USPS Hold Mail Service holdmail.usps.com Live · Operational

Is USPS Hold Mail Service down right now? Live status and outage tracker

No, USPS Hold Mail Service is up.

No outage detected, and no user reports in the last hour.

Reports, last hour
0
Usual at this hour
Almost none
Vs the hour before
–

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

Not working for you?

Last spike · · Data refreshes every 5 minutes

01 · User reports
0 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

Last 24 hours

USPS Hold Mail Service outages and problems

User reports, last 24 hours

No reports in this window

No problem reports came in for USPS Hold Mail Service in the last hour, and at this time of day there are usually almost none. The last spike in reports was 30 h ago and lasted 19 min. These are user reports from the US, where most people report USPS Hold Mail Service problems.

No user reports came in for USPS Hold Mail Service in the past 24 hours, and its uptime over that window is 100.00%. No 15-minute window had any reports at all, so the chart above stays flat.
  • NormalClose to the usual level24 h · 0 reports
  • ElevatedMore than 1.5 times the usual levelNone in this chart
  • OutageMore than twice the usual level and far above the day's averageNone in this chart
  • Usual levelWhat a usual day sees at that timeAlmost none at this time of day
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
0
No reports
USPS Hold Mail Service status card: No, USPS Hold Mail Service is up. User reports over the last 24 hours.
Share this statusThe picture people see when this page is shared: the answer and the last 24 hours of reports.

No user reports came in for USPS Hold Mail Service in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for USPS Hold Mail Service stayed at their usual level the whole time.
This month

USPS Hold Mail Service in November 2026

Problem reports in November (since 10 November)
32

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for USPS Hold Mail Service.

  1. Website100%

Share of 8 recent reports that said what was wrong.

World map

Where USPS Hold Mail Service problem reports come from

The map shows where recent problem reports for USPS Hold Mail Service came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

USPS Hold Mail Service problem spikes, last 30 days

Since 10 November, USPS Hold Mail Service had no outage spikes, but 1 period of elevated reports.

  • Elevated reports
    Tue 10 Nov, 21:33–21:52
    Lasted 19 min
    11peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 10 November 2026. Monthly reports for all services

Troubleshooting

How to fix USPS Hold Mail Service not working

USPS Hold Mail Service is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach holdmail.usps.com over your own connection, right now. Nothing is sent to us or stored.

  1. Retry in a private window

    Open a private or incognito window, go to holdmail.usps.com, and sign in to your USPS account. A stale session or a bad cookie for usps.com can make the Hold Mail form fail on submit; if it works here, clear cookies and site data for usps.com in your normal browser.

  2. Match the delivery address

    Enter the street address, city, state, and ZIP exactly as they appear on a recent piece of mail, including the ZIP+4 if you have it. A mismatch between your account profile and the delivery address can stop the request before you reach the date screen.

  3. Set both hold dates

    Pick a start date and an end date on the calendar; do not leave the end date blank. If the form returns you to the date step after you submit, shorten the range to fit the limit shown on the page and try again.

  4. Ask a clerk to place the hold

    If the site keeps rejecting the request, take the delivery address and the exact dates to your local post office. A clerk can place the hold in the retail system and print a receipt; ask them to check for an existing hold that may be blocking the online form.

While it is down

While USPS Hold Mail Service is down: what to use instead

  • Local Post Office Go to a staffed counter with your ID and ask them to hold mail at your address for the dates you need.
  • USPS phone line Call USPS customer service and request the hold by phone when the online form will not submit.
  • PS Form 8076 Pick up the Authorization to Hold Mail form at a Post Office and hand it in there if you want a paper request.
Same time

Problems at the same time as USPS Hold Mail Service

Since 10 November, USPS Hold Mail Service's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

About

What happens when USPS Hold Mail Service goes down

USPS Hold Mail Service lets you pause mail and package delivery for a US address while you are away, and people traveling or between homes rely on it to keep a mailbox from filling up. An outage interrupts the hold request you file online and resumed delivery when the hold ends; the status at the top shows whether user problem reports are above their usual level in 15-minute windows over the last 24 hours, and it comes only from those reports because this site does not monitor the service or collect reports itself.

Address lookup usually breaks first: the form cannot match your street or ZIP, and the date fields will not move forward. If address lookup passes, the final submit can hang. The page can send you back to the form without a confirmation, and an existing hold may keep running because mail processing is separate from the website, though you may not be able to view or end it online. Trouble is often partial: one step fails while other pages load, and regional differences show up when local delivery work is affected.

Servers and network

USPS Hold Mail Service IP address, servers and network

Checking holdmail.usps.com from our server…

Questions

USPS Hold Mail Service FAQ

Is USPS Hold Mail Service down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. Those reports are sent by users to a public outage-reporting service; the site collects no reports itself, and the status comes only from those reports. If the page fails, try another browser, try another network, clear the site's cookies, and load USPS.com or another USPS page. If only holdmail.usps.com is down, the problem is probably on its side.

Can I cancel or change a Hold Mail request after I submit it?

Use the confirmation number from your request to look it up on the Hold Mail site, where you can change or cancel a request before it starts. If the hold is already active, the online page may not let you edit it, so contact your local Post Office and give them the confirmation number.

Why does the Hold Mail form reject my address?

The form checks your address against USPS delivery records, so a missing apartment number, a recent move, a rural route format, or a ZIP code that does not match the delivery address can cause a mismatch. Enter the address exactly as it appears on your mail with the unit number, and use the ZIP code for the delivery address; if it still fails, ask your local Post Office to confirm the format they have on file.

Does Hold Mail hold packages too, or only letters?

The service holds USPS mail for the address, and that can include packages shipped through USPS; it does not hold items from other carriers. Your carrier keeps the mail at the local Post Office until the end date, then it is delivered or you pick it up, depending on the option on your request.

Why did I get a confirmation email but my mail was still delivered?

A confirmation email means USPS accepted the request, not that your carrier has seen it yet. Check the dates first. Take the confirmation number to your local Post Office if the hold should have started and mail is still arriving.
Official channels

Contact USPS Hold Mail Service support

Tip: USPS Hold Mail Service doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the USPS Hold Mail Service status on your site

Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.

USPS Hold Mail Service status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/uspsholdmail/"><img src="https://isitdownrightnow.app/badge/uspsholdmail.svg" alt="USPS Hold Mail Service status" height="20"></a>
Markdown, for README files
[![USPS Hold Mail Service status](https://isitdownrightnow.app/badge/uspsholdmail.svg)](https://isitdownrightnow.app/services/uspsholdmail/)

A live card with the chart

The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.

Frame
<iframe src="https://isitdownrightnow.app/embed/uspsholdmail/" title="USPS Hold Mail Service status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe> <p><a href="https://isitdownrightnow.app/services/uspsholdmail/">USPS Hold Mail Service status</a> from IsItDownRightNow.app</p>
Image, updated about every 10 minutes
<a href="https://isitdownrightnow.app/services/uspsholdmail/"><img src="https://isitdownrightnow.app/share/uspsholdmail.png" alt="USPS Hold Mail Service status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>
Markdown image, for README files
[![USPS Hold Mail Service status](https://isitdownrightnow.app/share/uspsholdmail.png)](https://isitdownrightnow.app/services/uspsholdmail/)

Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.

How we track USPS Hold Mail Service

The status on this page comes from user-submitted problem reports for USPS Hold Mail Service, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for USPS Hold Mail Service, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. USPS Hold Mail Service doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services