Turkcell outages and problems
User reports, last 24 hours
65 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for Turkcell, and at this time of day there are usually almost none. Over the last 24 hours there were 65 reports. There has been no spike in reports since 3 November. These are user reports from Turkey, where most people report Turkcell problems.
- NormalClose to the usual level24 h · 65 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 65 user reports came in for Turkcell. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 13 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Turkcell in November 2026
- Problem reports in November (since 3 November)
- 82
Monthly report for November 2026
People who report a problem with Turkcell to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Web sitesi
- Mobil internet
- SMS
- Sesli aramalar
- Faturalandırma
- Mobil sinyal
Turkcell problem spikes, last 30 days
Since 3 November, Turkcell had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Turkcell not working
Turkcell is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach turkcell.com.tr over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Turkcell.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Turkcell is down: what to use instead
- Turkcell app If the website will not load, the app may still let you check your line, pay a bill, or buy a top-up over Wi-Fi.
- Turkcell website If the app hangs at login, try the website in a browser for account work and payment tasks.
- Turkcell store A store can help with SIM changes and line problems when online self-service is unusable.
- Vodafone Turkey or Türk Telekom Another operator line helps if you need mobile data or calls while your main line has a local network problem.
Turkcell IP address, servers and network
Checking turkcell.com.tr from our server…
Service updates from @Turkcell
No posts about problems from @Turkcell in the last 14 days. The latest is from .
Contact Turkcell support
- Help centreturkcell.com.tr/site/tr/bizeulasin/Sayfalar/turkcellhizmet/turkcellhizmet.aspx
- Websiteturkcell.com.tr
- X (Twitter)x.com/Turkcell
- Facebookfacebook.com/181297685226637
Tip: Turkcell doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Turkcell status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/turkcell/"><img src="https://isitdownrightnow.app/badge/turkcell.svg" alt="Turkcell status" height="20"></a>[](https://isitdownrightnow.app/services/turkcell/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Turkcell
The status on this page comes from user-submitted problem reports for Turkcell, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Turkcell, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Turkcell doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.