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Peoplefone peoplefone.com

Is Peoplefone down right now? Live status and outage tracker

No, Peoplefone is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
Not working for you? Official status pageStatus page
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for Peoplefone in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 6 October.

No user reports came in for Peoplefone in the past 24 hours, and its uptime over that window is 100.00%. No 15-minute window had any reports at all, so the chart above stays flat.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
0
No reports
Last 24 hours

Peoplefone outages and problems

No user reports came in for Peoplefone in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Peoplefone stayed at their usual level the whole time.
Report categories

What people can report about Peoplefone

People who report a problem with Peoplefone to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

  • Internet
  • Phone
  • Email
  • Total blackout
  • Website
  • Hosting
  • Managed services
  • App
Last 30 days

Peoplefone problem spikes, last 30 days

Since 6 October, Peoplefone had no outage spikes or periods of elevated reports.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: 1 report
  • Wed 7 Oct: 0 reports
  • Thu 8 Oct: 1 report
  • Fri 9 Oct: 0 reports
  • Sat 10 Oct: 0 reports
  • Sun 11 Oct: 0 reports
  • Mon 12 Oct: 0 reports
  • Tue 13 Oct: 1 report
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 1 report
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 1 report
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 6 reports
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 1 report
  • Tue 27 Oct: 2 reports
  • Wed 28 Oct: 0 reports
  • Thu 29 Oct: 0 reports
  • Fri 30 Oct: 0 reports
  • Sat 31 Oct: 0 reports
  • Sun 1 Nov: no data

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services

Troubleshooting

How to fix Peoplefone not working

Peoplefone is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach peoplefone.com over your own connection, right now. Nothing is sent to us or stored.

  1. Check the SIP registration

    Open the SIP account screen in the app or desk phone and look for 'Registered' or 'Registration failed'. A failed state narrows it to credentials or the network; a registered line with no audio points to media or router trouble.

  2. Restart the Peoplefone app or desk phone

    Force close the app, reopen it, then reboot the desk phone if that is what you use. A full power cycle clears a stuck registration and stale network state, and it takes less time than changing settings.

  3. Re-enter the SIP password

    Type the SIP username and password again by hand, then save and let the account register. Copy-paste can carry a trailing space, and a password change on the account side will show up as a rejected login until you update the phone or app.

  4. Disable SIP ALG on the router

    Test on mobile data first. Turn off SIP ALG in the router, reboot the router, and make a call; some routers rewrite SIP headers and cause one-way audio or failed registration. If the app works on mobile data but not on your office Wi-Fi, the router or firewall is the likely cause, so allow SIP and RTP traffic before you change more phone settings.

While Peoplefone is down: what to use instead

  • Your mobile phone Urgent outgoing calls still go through on the regular mobile network, although the person you call will see your mobile number instead of your office line.
  • Official status page Check the Peoplefone system status page first, because it tells you whether the fault is on their side or whether you should look at your own router and phones.
  • Desk phone or softphone If only one device fails to register, try the other; a desk phone that still connects while the softphone shows an error points to a local or app problem, not a platform outage.
  • Microsoft Teams or WhatsApp For colleagues and regular clients who already use them, an internet call on either app covers short conversations until your numbers work again.
Your device

Fix Peoplefone on Windows, Mac, Android and iPhone

Peoplefone on Windows

Fix
Restart the Peoplefone desktop app and verify your internet connection, ensuring the software isn't blocked by Windows Firewall. If using a hardware VoIP phone, try rebooting your internet router or modem.
Check
Check if you can log into the Peoplefone customer portal using a web browser. You can also check if the Peoplefone softphone client displays a 'Not Registered' or connection error status.
Command Prompt
ping peoplefone.comTest whether Peoplefone's servers reply
nslookup peoplefone.comCheck that Peoplefone's DNS resolves
tracert peoplefone.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Peoplefone on Mac

Fix
Ensure the Peoplefone app has permission to access the network in your macOS security settings and restart your Mac. If you are using a VoIP desk phone, power cycle your network router.
Check
Verify if the Peoplefone desktop app shows a connection failure or registration error. Try accessing the official Peoplefone website to see if the service portal is loading.
Terminal
ping -c 4 peoplefone.comTest whether Peoplefone's servers reply
nslookup peoplefone.comCheck that Peoplefone's DNS resolves
traceroute peoplefone.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Peoplefone on Android

Fix
Force stop the Peoplefone app in your Android settings, clear its cache, and check the Google Play Store for updates. Ensure the app has background data permissions enabled.
Check
Open the Peoplefone app to see if it shows a registration error or connection timeout. You can also try switching from Wi-Fi to cellular data to test the Peoplefone connection.

Peoplefone on iPhone and iPad

Fix
Update the Peoplefone app via the App Store and verify that Local Network permissions are enabled in your iOS settings. Restarting your iPhone or iPad can also help re-establish the VoIP connection.
Check
Check the status bar in the Peoplefone iOS app for registration or network errors. Try loading the Peoplefone login page in Safari to see if the platform is responding.
About

What happens when Peoplefone goes down

Peoplefone is a Swiss cloud telephony provider for business calls and SIP trunks; companies rely on it for desk phones and softphones, so an outage cuts dial tone, breaks inbound routes, stalls call forwarding, and stops voicemail. The disruption hits the phone system first, then the people waiting on the other end.

During an outage, registered extensions drop off and desk phones show registration or network errors, so outbound calls fail while inbound routing may still work for a while. A partial fault can leave one site or one SIP trunk working while another location cannot place or receive calls; your softphone may get silence or one-way audio instead of a clear error. Voicemail and call forwarding may behave differently across those paths. Check the official status page before you reset hardware, because a local reboot rarely fixes a service-side fault.

Servers and network

Peoplefone IP address, servers and network

IPv4 address
144.76.125.164
IPv6
Not offered
Network
AS24940 · Hetzner Online GmbH, registered in Germany
DNS hosted by
its own name servers (peoplefone.com)
HTTPS certificate
Issued by Let's Encrypt, valid until 19 Dec 2026 (48 days)
HTTP/3
Not advertised
Our check
Answered in 411 ms

Checked from our server in Frankfurt, Germany, 5 days ago, for www.peoplefone.com. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.peoplefone.com. Fastest from Frankfurt (90 ms), slowest from Tokyo (1,237 ms). Every location connected to the same address, on Hetzner Online GmbH (AS24940).

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30790 ms144.76.125.164
ViennaAustriaUp · HTTP 307106 ms144.76.125.164
MilanItalyUp · HTTP 307111 ms144.76.125.164
ParisFranceUp · HTTP 307151 ms144.76.125.164
AmsterdamNetherlandsUp · HTTP 307136 ms144.76.125.164
MadridSpainUp · HTTP 307240 ms144.76.125.164
WarsawPolandUp · HTTP 307282 ms144.76.125.164
Los AngelesUSAUp · HTTP 307687 ms144.76.125.164
São PauloBrazilUp · HTTP 307838 ms144.76.125.164
SingaporeSingaporeUp · HTTP 307612 ms144.76.125.164
TokyoJapanUp · HTTP 3071,237 ms144.76.125.164

Checked with check-host.net from its servers in these cities 5 days ago, for www.peoplefone.com. Time is how long each server took to load the page.

Questions

Peoplefone FAQ

Is Peoplefone down right now?
The status at the top of this page shows whether user problem reports for Peoplefone are above their usual level, counted in 15-minute windows over the last 24 hours. It counts reports, not a live probe of the network. For the operator's own view, open the official status page. If your calls fail while that graph sits flat, the fault is likely on your side: restart the router and the phone or app, then try a second device on the same network or a mobile data connection to see whether the problem follows your line.

My phone says registration failed and the extension stays offline. What do I check?
The handset is not completing its SIP registration, and the cause is usually local. Check that the username and password in the phone match the extension exactly, then turn off SIP ALG on the router, because it rewrites headers and breaks the handshake. A phone that registers over a mobile hotspot but not over the office line has a firewall dropping the traffic.

Calls connect but I hear nothing, or only the other side can hear me. Why?
One-way audio is a NAT problem in most cases, so open the RTP port range the phone needs and turn off any SIP helper on the router. If the local IP of the handset changed after a reboot, audio stops even though calls still connect. Calls that go silent after roughly half a minute point the same way: signalling gets through, media does not.

How long does porting my number take, and why do calls still reach my old provider?
Porting moves at the speed of the provider releasing the number, so it rarely finishes the day you ask. Keep the old line active until Peoplefone confirms the switch, and do not cancel it early. If incoming calls still land on the old provider, the port has not completed, even when outgoing calls already work.

Why does the app only ring after I open it?
Mobile operating systems suspend background apps, so the push that should start the ring never arrives. Allow background activity for the app and switch off battery optimisation for it; muted notifications will do the same damage. When a desk phone rings and the app stays silent, the extension is often registered twice and the newer registration takes the call.
For your site

Put the Peoplefone status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Peoplefone status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/peoplephone/"><img src="https://isitdownrightnow.app/badge/peoplephone.svg" alt="Peoplefone status" height="20"></a>
Markdown, for README files
[![Peoplefone status](https://isitdownrightnow.app/badge/peoplephone.svg)](https://isitdownrightnow.app/services/peoplephone/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Peoplefone

The status on this page comes from user-submitted problem reports for Peoplefone, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Peoplefone, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Peoplefone's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.