edX outages and problems
No user reports came in for edX in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
edX in October 2026
- Problem reports in October (since 5 October)
- 0
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for edX.
Share of 1 recent report that said what was wrong.
edX problem spikes, last 30 days
Since 5 October, edX had no outage spikes or periods of elevated reports.
- Fri 2 Oct: no data
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 0 reports
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix edX not working
edX is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach edx.org over your own connection, right now. Nothing is sent to us or stored.
Check edX problem reports
Open the edX page here and look at the status at the top. If problem reports are above the usual level, the service is having a wider issue; if they are normal, the fault is on your side.
Try a private window for edX
A stale session or an extension can block the course dashboard or login. Open a private window with Ctrl+Shift+N on Windows or Command+Shift+N on Mac, sign in to the site, and load a course page; if the page works there, clear the site's cookies in your normal browser or disable your browser extensions.
Clear edX cookies
In Chrome, open Settings > Privacy and security > Delete browsing data, pick Cookies and other site data plus Cached images and files, set the time range to All time, and delete. Then reopen the browser and sign in. This fixes login loops and blank course pages caused by old session data.
Test edX video and network
If a video stalls, try a lower playback speed from the video player's settings menu, and turn off any VPN or proxy before reloading the lesson. When the whole site fails on one device but works on another, flush your DNS cache: run ipconfig /flushdns in Command Prompt on Windows, or sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder in Terminal on macOS.
While edX is down: what to use instead
- Desktop browser Open the same course in a laptop browser if the mobile app will not load the course page or play a lecture.
- Coursera Try this when you need a full university course with graded work and a certificate.
- Khan Academy Use it for math and science practice if you want short lessons.
- MIT OpenCourseWare Pick this when you want lecture notes and problem sets from MIT courses without signing up for a full platform.
Fix edX on Windows, Mac, Android and iPhone
edX on Windows
- Fix
- Clear your browser cache and cookies, or try using an alternative browser like Chrome or Firefox to access edX. Disabling active browser extensions or VPNs can also resolve connection issues.
- Check
- Check if the edX website loads in an incognito window, or visit the official edX status page to see if there is an active outage. You can also check if other websites are loading normally.
ping edx.orgTest whether edX's servers replynslookup edx.orgCheck that edX's DNS resolvestracert edx.orgTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadedX on Mac
- Fix
- Clear the cache in Safari or Chrome, or temporarily disable extensions that might block the edX website. Ensuring your browser and macOS are updated can also resolve loading issues.
- Check
- Verify if edX is down by trying to access the site in Safari's Private Browsing mode. You can also check the official edX status page or social media for outage updates.
ping -c 4 edx.orgTest whether edX's servers replynslookup edx.orgCheck that edX's DNS resolvestraceroute edx.orgTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadedX on Android
- Fix
- Clear the edX app cache and force stop the app from your Android settings, or reinstall it from the Google Play Store. Ensuring your device has a stable internet connection and the latest app update also helps.
- Check
- Check if the edX app fails to load on both Wi-Fi and mobile data, or try accessing the edX website through a mobile browser. You can also check the Google Play Store for recent user reviews indicating issues.
edX on iPhone and iPad
- Fix
- Force close and reopen the edX app, or delete and reinstall it from the App Store. Updating your iPhone or iPad to the latest iOS version can also resolve compatibility issues with edX.
- Check
- Test if the edX app works on another network, or try loading the edX website in Safari to isolate the issue. Check the App Store for any current updates or reported bugs.
What happens when edX goes down
edX is an online learning platform for university courses, industry courses, professional certificates, and some degree programs. Students and instructors rely on it for lessons, assignments, grades, and records, so an outage interrupts video playback, quiz and exam submissions, discussion posts, and certificate access; the status at the top of this page shows whether problem reports are above the usual level, counted in 15-minute windows over the last 24 hours.
Login and the course dashboard tend to break first, so you may get a blank page or a sign-in error that sends you back to the same form. Video players stall. Quizzes and timed exams refuse to save answers, assignment uploads fail before you can submit, discussion threads can load as empty sections, and grades or certificate downloads may show errors. Problems are often partial or regional: some courses and apps keep working while other pages fail, and a network issue in one area can leave other learners with no trouble.
edX IP address, servers and network
Checking edx.org from our server…
edX FAQ
Is edX down right now?
Why do my course videos keep spinning and never start?
Why does edX say I am not enrolled in a course I joined?
My Submit button stays grey on a graded quiz, how do I fix it?
I paid for the verified track but it still shows audit, what do I check?
Put the edX status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/edx/"><img src="https://isitdownrightnow.app/badge/edx.svg" alt="edX status" height="20"></a>[](https://isitdownrightnow.app/services/edx/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track edX
The status on this page comes from user-submitted problem reports for edX, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for edX, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. edX doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.