Boingo outages and problems
In the past 24 hours, 22 user reports came in for Boingo. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 13 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Boingo in October 2026
- Problem reports in October (since 27 October)
- 22
Monthly report for October 2026
What people said was wrong in recent problem reports for Boingo, as a share of those reports:
- 100% WiFi
Where Boingo problem reports come from
Recent reports came from 9 areas. The most came from around Dallas, TX, Wichita Falls, TX and San Antonio, TX. Share of recent reports by area, named after its biggest town:
- 32% Dallas, TX
- 26% Wichita Falls, TX
- 11% San Antonio, TX
- 5% Syracuse, NY
- 5% Charlotte, NC
- 5% Colorado Springs, CO
From 19 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Boingo problem spikes, last 30 days
Since 27 October, Boingo had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Boingo not working
Boingo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach boingo.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Boingo.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Boingo is down: what to use instead
- Venue Wi-Fi Airports, hotels and cafes often run a free network beside the paid one, so read the signs in the terminal or ask the front desk which SSID to join.
- Phone hotspot If your mobile plan allows tethering, switch on your phone's personal hotspot and connect your laptop to it for email or a quick check-in.
- Carrier travel data A travel add-on from your mobile carrier keeps maps and messages working on the cellular network when the Wi-Fi sign-in page will not load at all.
- Offline boarding pass Save your boarding pass or booking to your phone's wallet before you travel, since a stored copy gets you through the gate without any connection.
Boingo IP address, servers and network
Checking boingo.com from our server…
Service updates from @boingo
No posts about problems from @boingo in the last 14 days. The latest is from .
Put the Boingo status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/boingo/"><img src="https://isitdownrightnow.app/badge/boingo.svg" alt="Boingo status" height="20"></a>[](https://isitdownrightnow.app/services/boingo/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Boingo
The status on this page comes from user-submitted problem reports for Boingo, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Boingo, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Boingo doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.