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Globe At Home globe.com.ph

Is Globe At Home down right now? Live status and outage tracker

No, Globe At Home is up.

No widespread outage detected. 11 user reports in the last hour is within the normal range.

Live Last spike 1 h ago Updated 1 min ago Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 91 flowing 3 slow (elevated) 2 jammed (outage)

User reports, last 24 hours

324 reports in total, counted in 15-minute windows

In the last hour, 11 problem reports came in for Globe At Home, against about 4 at this time on a usual day. Over the last 24 hours there were 324 reports. Most recent reports were about broadband internet (57%) and WiFi (36%). The last spike in reports was 1 h ago and lasted 15 min. These are user reports from the Philippines, where most people report Globe At Home problems.

NormalClose to the usual level22 h 45 min · 268 reports
ElevatedMore than 1.5 times the usual level45 min · 32 reports
OutageMore than twice the usual level and far above the day's average30 min · 24 reports
Usual levelWhat a usual day sees at that timeAbout 4 an hour now

Reports, last hour

50% on the hour before

Uptime, 24 h

97.92%

30 min of outage

Last outage

4 h ago

Lasted 15 min

Busiest 15 minutes

12 reports, 5 h ago

Last 24 hours

Globe At Home outages and problems

In the past 24 hours, 324 user reports came in for Globe At Home. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 4 hours ago. The busiest 15-minute window of the day had 12 reports, about 5 hours ago.

Elevated reports

Ended 1 h ago

Lasted 15 min

11peak reports
Elevated reports

Ended 3 h ago

Lasted 15 min

11peak reports
Outage

Ended 4 h ago

Lasted 15 min

12peak reports
Outage

Ended 5 h ago

Lasted 15 min

12peak reports
Elevated reports

Ended 24 h ago

Lasted 15 min

10peak reports

This month

Globe At Home in October 2026

Problem reports in October (since 28 October): 348

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Globe At Home.

Broadband Internet57%
WiFi36%
Fixed Wireless Internet7%

Share of 91 recent reports that said what was wrong.

World map

Where Globe At Home problem reports come from

The map shows where recent problem reports for Globe At Home came from in the Philippines. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Globe At Home problem spikes, last 30 days

Since 28 October, Globe At Home had 5 outage spikes and 1 period of elevated reports. The longest lasted 1 h 10 min, on 28 October.

Outage

Thu 29 Oct, 08:00–08:15

Lasted 15 min

13peak reports
Outage

Thu 29 Oct, 06:30–06:45

Lasted 15 min

14peak reports
Outage

Thu 29 Oct, 05:09–05:30

Lasted 21 min

16peak reports
Outage

Thu 29 Oct, 03:54–04:15

Lasted 21 min

12peak reports
Elevated reports

Wed 28 Oct, 12:48–13:03

Lasted 15 min

13peak reports
Outage

Wed 28 Oct, 08:59–10:09

Lasted 1 h 10 min

15peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Globe At Home not working

Globe At Home is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach globe.com.ph over your own connection, right now. Nothing is sent to us or stored.

Reconnect your device to Globe At Home Wi-Fi
Open the Wi-Fi settings on the phone or laptop that has the problem, forget the home network, then join the network name printed on the router label. Test another device first. Enter the password with the same capital letters, then load a saved page or app that needs the internet.
Power-cycle the Globe At Home router
Unplug the power adapter from the back of your router, wait 30 seconds, then plug it back in. Wait 2 to 3 minutes for it to boot, then test the same device again.
Check the Globe At Home lights
Look at the lights marked PON and LOS; a red LOS light points to a fiber signal problem, while a PON light that never goes solid means the router has not registered with the network. Check that the fiber cable is seated in your router's port and not bent sharply.
Test the line with Ethernet
Plug an Ethernet cable from a laptop to any LAN port on the router and turn off your laptop's Wi-Fi. If a wired connection works, the line is up and the problem sits with the affected device's Wi-Fi settings; if it also fails, contact Globe and report the light status and the wired test result.

While Globe At Home is down: what to use instead

Mobile hotspot on another carrier A phone on Smart or DITO can keep a laptop online for email and light browsing until the fixed line returns.
Mobile data on your phone Your phone can still send messages and load simple pages when only the home connection fails.
Public Wi-Fi at a cafe or mall A nearby cafe or mall network gives you a short window online to send a file or finish a form, so save your work before you leave.
Offline copies of files and media Saved maps and documents open offline when the line drops.

Same time

Problems at the same time as Globe At Home

Since 28 October, all 6 of Globe At Home's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Globe At Home's spikes overlapped one of theirs.

During the latest spike

Globe At Home: Thu 29 Oct, 08:00 to 08:15

17 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Globe At Home problems

The busiest hour for reports about Globe At Home is 12:00 to 13:00 Central European time, and the busiest day is Thursday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Globe At Home goes down

Globe At Home is home broadband from Globe Telecom in the Philippines. It runs over fiber or DSL lines, reaches devices through a router and the provider's app, and carries streaming, video calls, online classes and payments that families, remote workers, students and small businesses depend on, so an outage cuts all of that off at the router and on every connected device.

Live video calls and streaming break first, and the WiFi signal can stay connected while pages time out and payment apps fail to load. The network name still appears on phones and laptops, so people keep reloading pages that will not open. Partial faults look different. Some apps load while video calls freeze, or only certain sites time out because the line has packet loss or a local cabling fault, and the trouble can be regional when a neighborhood cabinet or fiber line is cut, though a single home's router, cabling, account status or device setup can cause the same symptoms.

Servers and network

Globe At Home IP address, servers and network

Checking globe.com.ph from our server…

Questions

Globe At Home FAQ

Is Globe At Home down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. That reading is report volume only; this site does not ping or probe the service. To check your side, restart the modem, look at its lights, connect a second device, and test your phone on mobile data. If the same failure follows every device on your WiFi, the problem is likely your line or account.

Why does my Globe At Home WiFi show connected but no internet?

Your phone can hold the WiFi signal while the modem has lost its uplink, so the 'Connected, no internet' message usually points to the router or the line. Check the modem lights: a red LOS or missing internet light means the fiber or LTE link is down. Restart the modem, wait for it to settle, then try a second device. If both devices fail the same way, the fault is upstream.

Why does the Globe At Home app fail to load my account or bill?

The app pulls account details over the internet, so a stalled page can come from your phone data or an expired login. Sign out and back in, then try again on mobile data with WiFi off; update the app if an old build is installed. If the bill page still spins while other apps work, the app or account side is the better suspect.

What should I do if my payment posted but my Globe At Home connection is still cut off?

Payments can post before the account system lifts a temporary block, so keep the receipt and note the exact time it cleared. Reboot the modem after a payment because some accounts restore access only after a fresh session. If service stays off, contact the provider through the app or the number on your bill and ask them to check the account status. Do not keep rebooting all day; that just hides whether the block cleared.

Why does my Globe At Home modem show a red LOS light or no internet light?

A red LOS means the modem has lost the optical signal, while a dark internet light often means it cannot bring up a connection. Check the fiber patch cord for a sharp bend, reseat it at the modem, power cycle the unit, and watch the lights again. If the light stays red after that, the line needs a technician; your WiFi settings will not fix it.

For your site

Put the Globe At Home status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/globe-at-home/"><img src="https://isitdownrightnow.app/badge/globe-at-home.svg" alt="Globe At Home status" height="20"></a>

Markdown, for README files

[![Globe At Home status](https://isitdownrightnow.app/badge/globe-at-home.svg)](https://isitdownrightnow.app/services/globe-at-home/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Globe At Home

The status on this page comes from user-submitted problem reports for Globe At Home, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Globe At Home, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Globe At Home doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.