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Is Mint Mobile down right now? Live status and outage tracker

Partly. Mint Mobile has problems for some users.

Users are reporting a partial outage: 22 problem reports in the last hour, more than usual.

Problems Last spike 24 min ago Updated 3 min ago Data refreshes every 5 minutes

What you can do

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

143 reports in total, counted in 15-minute windows

Normal
Elevated
Outage
Usual level

In the last hour, 22 problem reports came in for Mint Mobile, against about 11 at this time on a usual day. Over the last 24 hours there were 143 reports, most about mobile signal (45%) and mobile internet (32%), from 48 areas led by New York City, NY and San Jose, CA. The last spike in reports was 24 min ago and lasted 27 min. These are user reports from the US, where most people report Mint Mobile problems.

Reports, last hour

120% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

9 reports, 30 min ago

Last 24 hours

Mint Mobile outages and problems

In the past 24 hours, 143 user reports came in for Mint Mobile. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 9 reports, about 30 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Mint Mobile stayed at their usual level the whole time.

This month

Mint Mobile in October 2026

Problem reports in October (since 27 October): 149

Monthly report for October 2026

What people said was wrong in recent problem reports for Mint Mobile, as a share of those reports:

45% Mobile Signal
32% Mobile Internet
9% Texting / SMS
9% Voice calls
5% Website

Report map

Where Mint Mobile problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 48 areas. The most came from around New York City, NY, San Jose, CA and Atlanta, GA. Share of recent reports by area, named after its biggest town:

8% New York City, NY
6% San Jose, CA
5% Atlanta, GA
4% Chicago, IL
4% Kansas City, MO
4% Dallas, TX

From 133 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

Mint Mobile problem spikes, last 30 days

Since 27 October, Mint Mobile had no outage spikes, but 1 period of elevated reports.

Elevated reports

Wed 28 Oct, 20:15–20:42

Lasted 27 min

10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix Mint Mobile not working

When Mint Mobile itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

Your browser tries to reach mintmobile.com over your own connection, right now. Nothing is sent to us or stored.

Toggle Airplane Mode and restart the Mint line
Open Control Center on iPhone or Quick Settings on Android, turn Airplane Mode on for 10 seconds, then off; restart the phone if the signal indicator still shows no service. This clears a stuck radio state and costs nothing.
Check your Mint plan and data toggle
Use the app to confirm the line has an active plan, then go to Settings > Cellular on iPhone or Settings > Network & internet > SIMs on Android and confirm mobile data is on for the line. If the plan is expired or the toggle is off, you found the cause without touching APN fields.
Compare the APN to Mint's activation values
Go to Settings > Cellular > Cellular Data Network on iPhone, or Settings > Network & internet > Mobile network > Access Point Names on Android, and compare the APN fields with the values from your activation instructions. A wrong APN blocks data and picture messages while calls may still work.
Reset network settings on the Mint line last
On iPhone, open Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings; on Android, open Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth. This erases saved Wi-Fi passwords and VPN profiles, so note them first, then reboot and test calls and data.

While Mint Mobile is down: what to use instead

Mint Mobile website Use it when the app won't open or keeps failing at sign-in; the browser version can reach account and payment pages.
Wi-Fi calling Turn it on in your phone settings when calls or texts fail on the mobile network and you have a stable Wi-Fi connection.
WhatsApp Use WhatsApp for calls and messages over Wi-Fi when the mobile line won't connect and the people you need are already on it.
A phone on another carrier Borrow a phone with a different carrier when you need an urgent call or a verification text, and keep the call short.

Same time

Problems at the same time as Mint Mobile

Since 27 October, Mint Mobile's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

Mint Mobile: Wed 28 Oct, 20:15 to 20:42

29 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Mint Mobile problems

The busiest hour for reports about Mint Mobile is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Mint Mobile goes down

Mint Mobile is a prepaid wireless carrier that runs on a larger network. People on prepaid lines use it for calls, texts, mobile data, and account tasks in the app, so an outage cuts those basics first and can leave you without calls, messages, maps, and the two-factor codes that arrive by text.

Your phone can show "No Service" or sit on "Searching" while calls fail outright, and texts may queue or never arrive. Mobile data often fails first. That leaves maps and messaging apps stalled even when bars remain, and Wi-Fi calling can still carry calls over a home network if your internet is up. Trouble is often regional or partial, so one city or one phone model reports failures while another area works; account tasks in the app can fail when its servers are down.

Servers and network

Mint Mobile IP address, servers and network

Checking mintmobile.com from our server…

Questions

Mint Mobile FAQ

Is Mint Mobile down right now?

The status at the top of this page shows whether user problem reports for Mint Mobile are above their usual level, counted in 15-minute windows over the last 24 hours. The site does not ping or monitor the service itself, so treat the reading as a report signal; it does not run a live test. Start with your phone. To see if the problem is only on your side, switch off Wi-Fi, try another phone or SIM if you have one, check the app and your account page from a different connection, and make a simple call or data test.

Why does the Mint Mobile app say my SIM is not provisioned?

That message is common after a SIM swap. Activation may not have finished, or the phone has not picked up the new profile. Restart the phone, confirm the SIM or eSIM is active in your account, and run a manual network search; if the message stays, contact support with your order number ready.

Why does mobile data stop working on Mint Mobile after I leave Wi-Fi?

Your phone can hold a stale data session when it switches from Wi-Fi to cellular, and the APN settings may be out of date. Turn mobile data off and on, then restart the phone. If data still fails, reset the APN to default and check that the correct carrier profile is selected; MMS and picture messages often fail for the same reason.

Can I use a Mint Mobile eSIM on a phone that came from another carrier?

Only if the phone has eSIM support and the original carrier has removed its lock. A phone can look compatible and still reject the eSIM when it is locked to another network. Check the lock first, then start activation in the app; if the profile will not install, ask the original carrier about the lock status.

Why is my payment declined when I renew my Mint Mobile plan?

A declined renewal is usually a card issue: the expiration date is wrong or your bank has blocked the charge. Try another card. Update the billing address, then ask your bank to approve the payment; repeated retries can keep the block in place.

For your site

Put the Mint Mobile status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/mint-mobile/"><img src="https://isitdownrightnow.app/badge/mint-mobile.svg" alt="Mint Mobile status" height="20"></a>

Markdown, for README files

[![Mint Mobile status](https://isitdownrightnow.app/badge/mint-mobile.svg)](https://isitdownrightnow.app/services/mint-mobile/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Mint Mobile

The status on this page comes from user-submitted problem reports for Mint Mobile, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Mint Mobile, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Mint Mobile doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.