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Kohls kohls.com

Is Kohls down right now? Live status and outage tracker

No, Kohls is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

11 reports in total, counted in 15-minute windows

No problem reports came in for Kohls in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 11 reports. Most recent reports were about app (100%). There has been no spike in reports since 28 October. These are user reports from the US, where most people report Kohls problems.

In the past 24 hours, 11 user reports came in for Kohls. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 4 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
4
4 reports, 4 h ago
Last 24 hours

Kohls outages and problems

In the past 24 hours, 11 user reports came in for Kohls. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 4 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Kohls stayed at their usual level the whole time.
This month

Kohls in October 2026

Problem reports in October (since 28 October)
12

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Kohls.

  1. App100%

Share of 1 recent report that said what was wrong.

World map

Where Kohls problem reports come from

The map shows where recent problem reports for Kohls came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Kohls problem spikes, last 30 days

Since 28 October, Kohls had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Kohls not working

Kohls is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach kohls.com over your own connection, right now. Nothing is sent to us or stored.

  1. Try Kohl's in a private window

    Open Chrome's menu and choose New Incognito window, or use File > New Private Window in Safari, then load the site and sign in. A clean session skips saved cookies and extensions, so you can see whether the problem is local to your browser. That isolates your browser.

  2. Sign out of the app

    In the Kohl's app, open Account and sign out, then sign back in; a stale session can leave the bag or Wallet stuck. If sign-in fails, reset your password from the sign-in screen. Try once more.

  3. Clear the Android cache

    On Android, open Settings > Apps > Kohl's > Storage & cache and tap Clear cache; this removes temporary files without deleting your account. Reopen the app and test the same screen that failed. It is reversible.

  4. Reinstall the Kohl's app

    Delete the app, restart your phone, then install it again from the App Store or Google Play; the fresh download replaces local files that can cause a blank screen or a tab stuck on loading. That clears the app's storage.

While Kohls is down: what to use instead

  • Kohl's website Open the site in a browser if the app stalls at sign-in or checkout, because the account and cart often load there when the phone does not.
  • Kohl's store Bring the item and order details to a nearby store if you need a return or payment handled in person.
  • A payment card Use a card on the website or at the register if the app's payment step keeps failing.
  • Target Use Target for household or clothing items if you need something before the service is back.
About

What happens when Kohls goes down

Kohls is a US department store chain with a website and app for everyday shopping and order pickup. Shoppers rely on it for deals, store stock checks, order pickup, and managing orders, so an outage interrupts browsing, checkout, and pickup plans.

During an outage, product pages and search tend to fail first, with images missing or prices stuck blank while the page spins. You may get as far as the cart before checkout hangs on the payment step or refuses a promo code. Order pickup and store stock checks often break next; order history or tracking can throw a generic error even when the rest of the app loads. Problems are often regional or partial, so one store's pickup queue can stall while the main site still loads, and the status here can show a spike from user problem reports counted in 15-minute windows over the last 24 hours without proving the whole service is down.

Servers and network

Kohls IP address, servers and network

Checking kohls.com from our server…

Questions

Kohls FAQ

Is Kohls down right now?

The status at the top of this page shows whether user problem reports for Kohls are above their usual level, counted in 15-minute windows over the last 24 hours. If your app or the website fails while other sites load, the problem is probably on your side: restart the app, switch between Wi-Fi and mobile data, try a different browser, and test on another device.

Why does the Kohls app close when I try to open my order?

A crash usually points to a stale app build or a phone with little free memory; update the app and restart the phone, then clear its cache if your device settings allow that. If the app still closes at checkout or order tracking, try the mobile website on the same network.

Why is my Kohls Cash missing from my account?

Rewards can lag behind a purchase or a return, and a split payment can leave part of the balance on a receipt instead of your account. Check the order confirmation and the store receipt, then contact support through the app or website if the balance still does not appear.

Why did my payment fail at Kohls checkout?

A declined card can come from a bank hold or a billing address mismatch, and some cards are not accepted online. Try another payment method and check that the billing address matches the card; if the order still fails, call your bank before you retry.

Why is my Kohls store pickup order not ready?

Pickup waits on the store to pull and scan each item, so a delayed confirmation can mean the order is still being gathered rather than lost. Check the pickup email and your order status page, and call the store only after the stated pickup window has passed.
For your site

Put the Kohls status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Kohls status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/kohls/"><img src="https://isitdownrightnow.app/badge/kohls.svg" alt="Kohls status" height="20"></a>
Markdown, for README files
[![Kohls status](https://isitdownrightnow.app/badge/kohls.svg)](https://isitdownrightnow.app/services/kohls/)

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How we track Kohls

The status on this page comes from user-submitted problem reports for Kohls, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Kohls, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Kohls doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services