Freedom 24 outages and problems
No user reports came in for Freedom 24 in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What people can report about Freedom 24
What went wrong
What people said was wrong in recent problem reports for Freedom 24.
Share of 1 recent report that said what was wrong.
Freedom 24 problem spikes, last 30 days
Since 29 October, Freedom 24 had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services
How to fix Freedom 24 not working
Freedom 24 is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach freedom24.com over your own connection, right now. Nothing is sent to us or stored.
Reset Freedom 24's connection
On iPhone, open Settings and turn Airplane Mode on, wait a few seconds, then turn it off; on Android, swipe down from the top, tap the Airplane Mode tile, wait, then tap it again. This forces your phone to drop a stale Wi-Fi or cellular connection that can leave the app stuck on a loading screen.
Force quit Freedom 24
On iPhone, swipe up from the bottom and flick the app's card away; on Android, open the recent apps view and swipe the app off the screen. A background session can get wedged after a network drop, and a cold start clears that without touching your saved login.
Log out of Freedom 24
Log out from the app, then sign back in with your usual credentials. If the login screen hangs, close the app completely before you retry, because a half-finished session can block the next attempt.
Reinstall Freedom 24
Uninstall the app, restart your phone, then install it again from the App Store or Google Play. This clears corrupted local files that survive a normal restart, but you will need your login details and any two-factor method ready.
While Freedom 24 is down: what to use instead
- Web platform in a browser If the mobile app hangs on login or won't load your portfolio, sign in through the website on a computer, because an app-only fault can leave the browser version working.
- Mobile app on another connection When the web terminal stalls, open the iOS or Android app on mobile data instead of your home network.
- Support by phone or email If you need to close a position and neither the app nor the website lets you in, contact the broker's support team using the details in your account documents, since in-app chat won't help when the app itself is down.
- Another broker you already use An existing account at Interactive Brokers or a similar broker lets you watch prices and hedge, though you can't move positions held at Freedom 24 there.
Fix Freedom 24 on Windows, Mac, Android and iPhone
Freedom 24 on Windows
- Fix
- Clear your browser cache, disable conflicting extensions, and ensure your firewall isn't blocking the Freedom 24 web platform.
- Check
- Attempt to access the Freedom 24 login page in an incognito window to see if the connection times out or displays a server error.
ping freedom24.comTest whether Freedom 24's servers replynslookup freedom24.comCheck that Freedom 24's DNS resolvestracert freedom24.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadFreedom 24 on Mac
- Fix
- Clear your browser's cookies and temporary files, or temporarily disable your VPN to restore your connection to Freedom 24.
- Check
- Try loading the Freedom 24 website on a different browser to see if the loading issue is browser-specific or a wider service outage.
ping -c 4 freedom24.comTest whether Freedom 24's servers replynslookup freedom24.comCheck that Freedom 24's DNS resolvestraceroute freedom24.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadFreedom 24 on Android
- Fix
- Force stop the Freedom 24 app in your device settings, clear its cache, and verify you have the latest version installed from the Google Play Store.
- Check
- Check if the Freedom 24 app displays a connection error screen or fails to sync your portfolio while your internet connection is active.
Freedom 24 on iPhone and iPad
- Fix
- Update the Freedom 24 app from the App Store, or switch between Wi-Fi and mobile data to bypass local network issues.
- Check
- Open the Freedom 24 app to see if it hangs on the loading screen or displays a network communication error.
What happens when Freedom 24 goes down
Freedom 24 is a brokerage app for stocks and ETFs. Traders and long-term investors rely on it to check quotes and track positions, so an outage interrupts market access and order placement.
Login and quotes tend to fail first, and portfolio balances may hang on a loading screen or show an error. You might not be able to place or cancel orders, and deposit or withdrawal requests can sit pending even when the rest of the app looks normal. Some accounts and order types may keep working. Problems can be partial or regional, so what you see may not match another trader's experience.
Freedom 24 IP address, servers and network
- IPv4 addresses
- 104.26.8.58
Show all 3
- 104.26.9.58
- 172.67.74.181
- IPv6 addresses
- 2606:4700:20::681a:83a
Show all 3
- 2606:4700:20::681a:93a
- 2606:4700:20::ac43:4ab5
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by Google Trust Services, valid until 3 Jan 2027 (63 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 270 ms
Checked from our server in Frankfurt, Germany, 25 h ago, for freedom24.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
10 of 11 locations got an answer from freedom24.com. Fastest from Amsterdam (69 ms), slowest from Tokyo (782 ms). Every location connected through Cloudflare, Inc. (AS13335), using 4 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 119 ms | 104.26.9.58 |
| ViennaAustria | Up · HTTP 302 | 101 ms | 104.26.9.58 |
| MilanItaly | Up · HTTP 302 | 101 ms | 104.26.9.58 |
| ParisFrance | Up · HTTP 302 | 152 ms | 104.26.9.58 |
| AmsterdamNetherlands | Up · HTTP 302 | 69 ms | 104.26.9.58 |
| MadridSpain | Up · HTTP 302 | 105 ms | 104.26.8.58 |
| WarsawPoland | Up · HTTP 302 | 280 ms | 8.47.69.0 |
| Los AngelesUSA | No result | – | – |
| São PauloBrazil | Up · HTTP 302 | 606 ms | 172.67.74.181 |
| SingaporeSingapore | Up · HTTP 302 | 238 ms | 104.26.8.58 |
| TokyoJapan | Up · HTTP 302 | 782 ms | 104.26.8.58 |
Checked with check-host.net from its servers in these cities 25 h ago, for freedom24.com. Time is how long each server took to load the page.
Freedom 24 FAQ
Is Freedom 24 down right now?
Why can't I log in to Freedom 24?
I don't receive the Freedom 24 SMS login code, what can I do?
My Freedom 24 order stays pending and never fills, why?
Where is my Freedom 24 deposit when it does not appear?
Put the Freedom 24 status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/freedom-24/"><img src="https://isitdownrightnow.app/badge/freedom-24.svg" alt="Freedom 24 status" height="20"></a>[](https://isitdownrightnow.app/services/freedom-24/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Freedom 24
The status on this page comes from user-submitted problem reports for Freedom 24, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Freedom 24, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Freedom 24 doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.