Free Now outages and problems
User reports, last 24 hours
37 reports in total, counted in 15-minute windows
In the last hour, 30 problem reports came in for Free Now, and at this time of day there are usually almost none. Over the last 24 hours there were 37 reports. The last spike in reports was 35 min ago and lasted 30 min. These are user reports from the UK, where most people report Free Now problems.
- NormalClose to the usual level23 h 30 min · 16 reports
- ElevatedMore than 1.5 times the usual level30 min · 21 reports
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 37 user reports came in for Free Now. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 11 reports, about 30 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.
-
Elevated reports
Ended 30 min agoLasted 30 min11peak reports
Free Now in November 2026
- Problem reports in November (since 14 November)
- 36
Monthly report for November 2026
People who report a problem with Free Now to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- Payments
- App
- Server Connection
- Ride Request
- Ride Tracking
Free Now problem spikes, last 30 days
Since 14 November, Free Now had 1 outage spike.
-
Outage
Sat 14 Nov, 11:55–12:25Lasted 30 min14peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 14 November 2026. Monthly reports for all services
How to fix Free Now not working
Free Now is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach free-now.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Free Now.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as Free Now
Since 14 November, Free Now's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Free Now: Sat 14 Nov, 11:55 to 12:25
- Microsoft Outlook, outage,12 Nov 17:42 to 12:55
- Microsoft 365, outage,12 Nov 17:59 to 12:55
- Microsoft Store, outage,12 Nov 18:27 to 12:55
- 911, outage,12 Nov 23:04 to 12:55
- Workday, outage,13 Nov 18:25 to 12:55
- 1&1, outage,06:25 to 12:55
- Deutsche Glasfaser, outage,06:55 to 12:55
- Iliad, outage,06:55 to 12:55
55 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Free Now IP address, servers and network
Checking free-now.com from our server…
Contact Free Now support
Tip: Free Now doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Free Now status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/free-now/"><img src="https://isitdownrightnow.app/badge/free-now.svg" alt="Free Now status" height="20"></a>[](https://isitdownrightnow.app/services/free-now/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/free-now/" title="Free Now status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/free-now/">Free Now status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/free-now/"><img src="https://isitdownrightnow.app/share/free-now.png" alt="Free Now status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>[](https://isitdownrightnow.app/services/free-now/)Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track Free Now
The status on this page comes from user-submitted problem reports for Free Now, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Free Now, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Free Now doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.