First Horizon outages and problems
User reports, last 24 hours
70 reports in total, counted in 15-minute windows
In the last hour, 27 problem reports came in for First Horizon, and at this time of day there are usually almost none. Over the last 24 hours there were 70 reports. The last spike in reports was 35 min ago and lasted 30 min. These are user reports from the US, where most people report First Horizon problems.
- NormalClose to the usual level23 h 15 min · 33 reports
- ElevatedMore than 1.5 times the usual level30 min · 21 reports
- OutageMore than twice the usual level and far above the day's average15 min · 16 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 70 user reports came in for First Horizon. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 45 minutes ago. The busiest 15-minute window of the day had 16 reports, about 45 minutes ago.
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Outage
Ended 30 min agoLasted 30 min16peak reports
-
Elevated reports
Ended 2 h agoLasted 15 min10peak reports
First Horizon in November 2026
- Problem reports in November (since 4 November)
- 70
Monthly report for November 2026
People who report a problem with First Horizon to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Funds Transfer
- Login
- Payments
- App
- File Access
First Horizon problem spikes, last 30 days
Since 4 November, First Horizon had 2 outage spikes. The longest lasted 30 min, on 5 November.
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Outage
Thu 5 Nov, 02:03–02:33Lasted 30 min19peak reports
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Outage
Thu 5 Nov, 00:48–01:03Lasted 15 min12peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix First Horizon not working
First Horizon is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach firsthorizon.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not First Horizon.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as First Horizon
Since 4 November, all 2 of First Horizon's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- GOV.BR2 times
- Facebook2 times
- Sam's Club2 times
- Capital One2 times
- Archive of Our Own2 times
- Bell Canada2 times
How many of First Horizon's spikes overlapped one of theirs.
During the latest spike
First Horizon: Thu 5 Nov, 02:03 to 02:33
- GOV.BR, outage,4 Nov 10:18 to 02:18
- Facebook, outage,4 Nov 13:47 to 03:02
- Sam's Club, outage,4 Nov 15:18 to 02:33
- Capital One, outage,4 Nov 16:48 to 03:03
- Bell Canada, outage,4 Nov 20:03 to 03:03
- Reddit, outage,4 Nov 21:17 to 03:02
- Blizzard Battle.net, outage,4 Nov 21:47 to 03:02
- Plex, outage,4 Nov 22:17 to 03:02
56 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
First Horizon IP address, servers and network
Checking firsthorizon.com from our server…
Contact First Horizon support
Tip: First Horizon doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track First Horizon
The status on this page comes from user-submitted problem reports for First Horizon, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for First Horizon, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. First Horizon doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.