Viki outages and problems
In the past 24 hours, 16 user reports came in for Viki. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 17 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Viki in October 2026
- Problem reports in October (since 27 October)
- 19
Monthly report for October 2026
What people said was wrong in recent problem reports for Viki, as a share of those reports:
- 80% Video Streaming
- 20% Website
Where Viki problem reports come from
Recent reports came from 9 areas. The most came from around San Jose, CA, Atlanta, GA and New York City, NY. Share of recent reports by area, named after its biggest town:
- 13% San Jose, CA
- 13% Atlanta, GA
- 7% New York City, NY
- 7% Chicago, IL
- 7% St. Louis, MO
- 7% Colorado Springs, CO
From 15 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Viki problem spikes, last 30 days
Since 27 October, Viki had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Viki not working
Viki is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach viki.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Viki.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Viki is down: what to use instead
- Viki website If the app stalls on a loading screen, open the service in your phone or desktop browser and sign in there; the web player often works when the app does not.
- Netflix You can watch licensed Asian dramas and films in the app or browser while the service is out; it has its own catalog.
- Prime Video Use it when you want a paid catalog of Korean and other Asian dramas; check the title page before you start because availability changes by region.
- YouTube Trailers, cast clips and some full episodes from official channels can fill the gap if you only need a short fix or a preview.
Viki IP address, servers and network
Checking viki.com from our server…
Service updates from @Viki
No posts about problems from @Viki in the last 14 days. The latest is from .
How we track Viki
The status on this page comes from user-submitted problem reports for Viki, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Viki, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Viki doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.