B&Q diy.com

Is B&Q down right now? Live status and outage tracker

No, B&Q is up.

No widespread outage detected. 19 user reports in the last hour is within the normal range.

Live Last spike 46 min ago Updated 1 min ago Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 93 flowing 1 slow (elevated) 2 jammed (outage)

User reports, last 24 hours

73 reports in total, counted in 15-minute windows

In the last hour, 19 problem reports came in for B&Q, and at this time of day there are usually almost none. Over the last 24 hours there were 73 reports. Most recent reports were about website (81%) and app (13%). The last spike in reports was 46 min ago and lasted 15 min. These are user reports from the UK, where most people report B&Q problems.

NormalClose to the usual level23 h 15 min · 35 reports
ElevatedMore than 1.5 times the usual level15 min · 10 reports
OutageMore than twice the usual level and far above the day's average30 min · 28 reports
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

50% on the hour before

Uptime, 24 h

97.92%

30 min of outage

Last outage

2 h ago

Lasted 30 min

Busiest 15 minutes

14 reports, 2 h ago

Last 24 hours

B&Q outages and problems

In the past 24 hours, 73 user reports came in for B&Q. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 2 hours ago. The busiest 15-minute window of the day had 14 reports, about 2 hours ago.

Elevated reports

Ended 45 min ago

Lasted 15 min

10peak reports
Outage

Ended 2 h ago

Lasted 30 min

14peak reports

This month

B&Q in October 2026

Problem reports in October (since 28 October): 72

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for B&Q.

Website81%
App13%
Checkout6%

Share of 16 recent reports that said what was wrong.

World map

Where B&Q problem reports come from

The map shows where recent problem reports for B&Q came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

B&Q problem spikes, last 30 days

Since 28 October, B&Q had 2 outage spikes. The longest lasted 30 min, on 28 October.

Outage

Thu 29 Oct, 00:22–00:37

Lasted 15 min

14peak reports
Outage

Wed 28 Oct, 23:22–23:52

Lasted 30 min

17peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix B&Q not working

B&Q is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach diy.com over your own connection, right now. Nothing is sent to us or stored.

Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not B&Q.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While B&Q is down: what to use instead

Screwfix Use it when you need a tool or fixing fast and can collect from a trade counter or store.
Wickes Try it for timber, paint, or garden supplies when you want to order online and pick up at a branch.
Toolstation It suits a quick run for screws, sealant, or a hand tool if a nearby branch has stock.
The website If the app stalls, open the site in a browser to check stock and store details before you travel.

Same time

Problems at the same time as B&Q

Since 28 October, all 2 of B&Q's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of B&Q's spikes overlapped one of theirs.

During the latest spike

B&Q: Thu 29 Oct, 00:22 to 00:37

26 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Servers and network

B&Q IP address, servers and network

Checking diy.com from our server…

For your site

Put the B&Q status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/bandq/"><img src="https://isitdownrightnow.app/badge/bandq.svg" alt="B&amp;Q status" height="20"></a>

Markdown, for README files

[![B&Q status](https://isitdownrightnow.app/badge/bandq.svg)](https://isitdownrightnow.app/services/bandq/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track B&Q

The status on this page comes from user-submitted problem reports for B&Q, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for B&Q, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. B&Q doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.