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TrueSpeed truespeed.com

Is TrueSpeed down right now? Live status and outage tracker

Partly. TrueSpeed has problems for some users.

Users are reporting a partial outage: 27 problem reports in the last hour, more than usual.

Problems Last spike Data refreshes every 5 minutes
What you can do
User reports, last 24 hours, 15 minutes a segment: 93 flowing, 3 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

63 reports in total, counted in 15-minute windows

In the last hour, 27 problem reports came in for TrueSpeed, and at this time of day there are usually almost none. Over the last 24 hours there were 63 reports. Most recent reports were about broadband internet (88%) and WiFi (13%). The last spike in reports was 17 min ago and lasted 1 h 21 min. These are user reports from the UK, where most people report TrueSpeed problems.

In the past 24 hours, 63 user reports came in for TrueSpeed. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 11 reports, about 1 hour ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
27
7% on the hour before
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
11
11 reports, 1 h ago
Last 24 hours

TrueSpeed outages and problems

In the past 24 hours, 63 user reports came in for TrueSpeed. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 11 reports, about 1 hour ago. That stays below our outage threshold, so it doesn't count as downtime.

  • Elevated reports
    Ended 15 min ago
    Lasted 1 h 15 min
    11peak reports
This month

TrueSpeed in October 2026

Problem reports in October (since 28 October)
62

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for TrueSpeed.

  1. Broadband Internet88%
  2. WiFi13%

Share of 16 recent reports that said what was wrong.

World map

Where TrueSpeed problem reports come from

The map shows where recent problem reports for TrueSpeed came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

TrueSpeed problem spikes, last 30 days

Since 28 October, TrueSpeed had 1 outage spike.

  • Outage
    Thu 29 Oct, 10:28–11:48
    Lasted 1 h 21 min
    13peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix TrueSpeed not working

When TrueSpeed itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

Your browser tries to reach truespeed.com over your own connection, right now. Nothing is sent to us or stored.

  1. Reload and restart

    Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

  2. Try another connection

    Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not TrueSpeed.

  3. Update the app

    Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

Same time

Problems at the same time as TrueSpeed

Since 28 October, TrueSpeed's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Servers and network

TrueSpeed IP address, servers and network

Checking truespeed.com from our server…

For your site

Put the TrueSpeed status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

TrueSpeed status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/truespeed/"><img src="https://isitdownrightnow.app/badge/truespeed.svg" alt="TrueSpeed status" height="20"></a>
Markdown, for README files
[![TrueSpeed status](https://isitdownrightnow.app/badge/truespeed.svg)](https://isitdownrightnow.app/services/truespeed/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track TrueSpeed

The status on this page comes from user-submitted problem reports for TrueSpeed, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for TrueSpeed, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. TrueSpeed doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services