TrueSpeed outages and problems
In the past 24 hours, 63 user reports came in for TrueSpeed. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 11 reports, about 1 hour ago. That stays below our outage threshold, so it doesn't count as downtime.
-
Elevated reports
Ended 15 min agoLasted 1 h 15 min11peak reports
TrueSpeed in October 2026
- Problem reports in October (since 28 October)
- 62
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for TrueSpeed.
Share of 16 recent reports that said what was wrong.
Where TrueSpeed problem reports come from
The map shows where recent problem reports for TrueSpeed came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
TrueSpeed problem spikes, last 30 days
Since 28 October, TrueSpeed had 1 outage spike.
-
Outage
Thu 29 Oct, 10:28–11:48Lasted 1 h 21 min13peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix TrueSpeed not working
When TrueSpeed itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:
Your browser tries to reach truespeed.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not TrueSpeed.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as TrueSpeed
Since 28 October, TrueSpeed's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
TrueSpeed: Thu 29 Oct, 10:28 to 11:48
- ESPN Fantasy Football, outage,27 Oct 19:50 to 12:03
- Archive of Our Own, outage,07:18 to 12:03
- Global Player, outage,09:33 to 11:33
- Clearnetworx, outage,10:03 to 10:48
- Union Bank, outage,10:18 to 12:03
- Swisscom, outage,10:33 to 11:18
- Eir, outage,10:33 to 11:03, 11:33 to 11:48
- Smart, outage,10:33 to 10:48
35 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
TrueSpeed IP address, servers and network
Checking truespeed.com from our server…
How we track TrueSpeed
The status on this page comes from user-submitted problem reports for TrueSpeed, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for TrueSpeed, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. TrueSpeed doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.