Day One outages and problems
No user reports came in for Day One in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What people can report about Day One
People who report a problem with Day One to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
Day One reports around the world
In the last 24 hours, 0 problem reports about Day One came in from 0 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| The UAE | Normal | 0 | 0 |
| Spain | Normal | 0 | 0 |
| Mexico | Normal | 0 | 0 |
| Argentina | Normal | 0 | 0 |
| Turkey | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Sweden | Normal | 0 | 0 |
| South Africa | Normal | 0 | 0 |
| Slovakia | Normal | 0 | 0 |
| Hong Kong | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 34 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Day One problem spikes, last 30 days
Since 5 October, Day One had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 0 reports
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Finland1
- Malaysia1
- The US1
- South Africa1
- The UAE0
- Argentina0
- Austria0
- Australia0
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix Day One not working
Day One is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach dayoneapp.com over your own connection, right now. Nothing is sent to us or stored.
Force quit and reopen Day One
On iPhone, swipe up from the bottom of the screen and flick the Day One card away; on Android, open Recents and swipe the app off the list. On a Mac, press Command-Q, then open the app again. This clears a frozen editor or a blank Today view without touching your entries.
Retry Day One Sync
Open Settings in the app, then tap Sync Now in the Sync section. If the screen shows a sync error, leave the app open on Wi-Fi for a minute before you try again. Toggle Airplane Mode off and on first if the app says it is offline.
Check photo access and storage
If photos fail to attach or an entry stalls on save, open iOS Settings > Privacy & Security > Photos > Day One and set access to Full Access. On Android, open Settings > Apps > Day One > Permissions > Photos and videos and allow access. Free space on the device also matters because a full phone blocks new media and can leave the editor stuck.
Contact Day One help
If the app still fails after those checks, open the help centre at https://help.dayoneapp.com and describe the symptom, your device model, the app version, and the exact error text. Mention the steps you already tried so support does not send you back to the same checks.
While Day One is down: what to use instead
- Day One web app When the installed app fails but the browser version loads, you can add a text entry from a computer and let sync catch up later.
- Apple Journal If you carry an iPhone and want a simple journal with photos and prompts, this lets you keep writing until the service returns.
- Google Docs For long entries or a keyboard, open a blank document and type there; you can paste the text into the app once it works again.
- A paper notebook Write by hand when you want no login or sync delay, then add the entry later.
Fix Day One on Windows, Mac, Android and iPhone
Day One on Windows
- Fix
- Since Day One is accessed via a web browser on Windows, clear your browser's cache and cookies or try using an incognito window to resolve loading issues.
- Check
- To check if Day One is down on Windows, attempt to load the Day One web app login page or check the service's official server status page.
ping dayoneapp.comTest whether Day One's servers replynslookup dayoneapp.comCheck that Day One's DNS resolvestracert dayoneapp.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadDay One on Mac
- Fix
- Restart the Day One app on your Mac, and check the Mac App Store to ensure you have installed the latest updates.
- Check
- Verify if Day One is down on macOS by checking if your journal syncs successfully or checking the status of Day One Sync.
ping -c 4 dayoneapp.comTest whether Day One's servers replynslookup dayoneapp.comCheck that Day One's DNS resolvestraceroute dayoneapp.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadDay One on Android
- Fix
- Clear the Day One app cache in your Android device settings, or check the Google Play Store for any pending updates.
- Check
- Check if Day One is down on Android by looking for sync connection errors within the app settings.
Day One on iPhone and iPad
- Fix
- Force close and reopen the Day One app on your iOS device, or check the App Store to ensure the app is updated.
- Check
- To see if Day One is down on iOS, check the app's sync status indicator or verify if iCloud services are operating normally.
What happens when Day One goes down
Day One is a journaling app for writing entries and keeping a personal record with photos across devices. People who journal daily or store family memories rely on it, so an outage interrupts saving a new entry and syncing changes between devices, and it can leave recent work stuck on one device.
Sync breaks first. You may see a sync error or a spinning icon that never finishes, and sign-in can stall if the app needs to check your account. Local writing may still work. Photos and search can fail as well, and new entries will not upload or appear on another device; problems are often partial, hitting one platform or region while other people see normal service.
Day One IP address, servers and network
- IPv4 addresses
- 199.16.172.28
Show all 2
- 199.16.173.70
- IPv6
- Not offered
- Network
- AS2635 · Automattic, Inc, registered in the United States
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Google Trust Services, valid until 8 Jan 2027 (68 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 35 ms
Checked from our server in Frankfurt, Germany, 2 days ago, for dayoneapp.com. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from dayoneapp.com. Fastest from Singapore (18 ms), slowest from São Paulo (428 ms). Every location connected through Automattic, Inc (AS2635), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 20 ms | 199.16.173.70 |
| ViennaAustria | Up | 32 ms | 199.16.173.70 |
| MilanItaly | Up | 35 ms | 199.16.172.28 |
| ParisFrance | Up | 387 ms | 199.16.173.70 |
| AmsterdamNetherlands | Up | 37 ms | 199.16.172.28 |
| MadridSpain | Up | 55 ms | 199.16.172.28 |
| WarsawPoland | Up | 76 ms | 199.16.172.28 |
| Los AngelesUSA | Up | 60 ms | 199.16.173.70 |
| São PauloBrazil | Up | 428 ms | 199.16.173.70 |
| SingaporeSingapore | Up | 18 ms | 199.16.173.70 |
| TokyoJapan | Up | 274 ms | 199.16.172.28 |
Checked with check-host.net from its servers in these cities 2 days ago, for dayoneapp.com. Time is how long each server took to load the page.
Day One FAQ
Is Day One down right now?
Why do my entries stop syncing between my iPhone and Mac?
Why is my Day One Premium subscription missing after I switched phones?
Why does Day One crash when I open a journal with many photos?
Why does Day One show a sync error on my Android phone?
How we track Day One
The status on this page comes from user-submitted problem reports for Day One, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Day One, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Day One doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.