ConnectNetwork outages and problems
User reports, last 24 hours
157 reports in total, counted in 15-minute windows
No problem reports came in for ConnectNetwork in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 157 reports. Most recent reports were about app (93%) and website (5%). The last spike in reports was 2 h ago and lasted 1 h 15 min. These are user reports from the US, where most people report ConnectNetwork problems.
- NormalClose to the usual level22 h 45 min · 11 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's average1 h 15 min · 146 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 157 user reports came in for ConnectNetwork. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 94.79% uptime for the day.
The most recent spike big enough to count as an outage was 2 hours ago. The busiest 15-minute window of the day had 35 reports, about 2 hours ago.
-
Outage
Ended 2 h agoLasted 1 h 15 min35peak reports
ConnectNetwork in November 2026
- Problem reports in November (since 5 November)
- 157
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for ConnectNetwork.
Share of 41 recent reports that said what was wrong.
Where ConnectNetwork problem reports come from
The map shows where recent problem reports for ConnectNetwork came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
ConnectNetwork problem spikes, last 30 days
Since 5 November, ConnectNetwork had 1 outage spike.
-
Outage
Thu 5 Nov, 01:21–02:36Lasted 1 h 15 min46peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 November 2026. Monthly reports for all services
How to fix ConnectNetwork not working
ConnectNetwork is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach web.connectnetwork.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not ConnectNetwork.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as ConnectNetwork
Since 5 November, ConnectNetwork's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
ConnectNetwork: Thu 5 Nov, 01:21 to 02:36
- GOV.BR, outage,4 Nov 10:21 to 02:51
- USPS, outage,4 Nov 10:36 to 02:06
- Facebook, outage,4 Nov 13:50 to 04:20
- Capital One, outage,4 Nov 16:51 to 04:21
- Koodo, outage,4 Nov 19:51 to 02:21
- Bell Canada, outage,4 Nov 20:06 to 04:21
- Reddit, outage,4 Nov 21:21 to 04:21
- Blizzard Battle.net, outage,4 Nov 21:50 to 04:05
93 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
ConnectNetwork IP address, servers and network
- IPv4 addresses
- 104.18.194.30
Show all 2
- 104.18.195.30
- IPv6 addresses
- 2606:4700::6812:c21e
Show all 2
- 2606:4700::6812:c31e
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- its own name servers (oraclecloud.net)
- HTTPS certificate
- Issued by Sectigo Limited, valid until 15 Apr 2027 (160 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 555 ms
Checked from our server in Frankfurt, Germany, 1 h ago, for web.connectnetwork.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Contact ConnectNetwork support
Tip: ConnectNetwork doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track ConnectNetwork
The status on this page comes from user-submitted problem reports for ConnectNetwork, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for ConnectNetwork, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. ConnectNetwork doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.