Is BigCommerce down right now? Live status and outage tracker

BigCommerce outages and problems

In the past 24 hours, 113 user reports came in for BigCommerce. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 23 hours ago. The busiest 15-minute window of the day had 55 reports, about 23 hours ago.

• Outage
  Ended 23 h ago

  Lasted 30 min
  55peak reports

BigCommerce in October 2026

Problem reports in October (since 27 October)

113

Monthly report for October 2026

What people said was wrong in recent problem reports for BigCommerce, as a share of those reports:

• 61% Domains
• 17% DNS
• 17% Hosting
• 6% Dashboard / Console

Where BigCommerce problem reports come from

Recent reports came from 45 areas. The most came from around New York City, NY, Providence, RI and Los Angeles, CA. Share of recent reports by area, named after its biggest town:

• 8% New York City, NY
• 4% Providence, RI
• 4% Los Angeles, CA
• 4% Memphis, TN
• 4% Chicago, IL
• 4% Minneapolis, MN

From 114 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

BigCommerce problem spikes, last 30 days

Since 27 October, BigCommerce had 1 outage spike.

• Outage
  Tue 27 Oct, 22:03–22:33

  Lasted 30 min
  65peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

How to fix BigCommerce not working

BigCommerce is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not BigCommerce.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While BigCommerce is down: what to use instead

• Shopify Use a basic Shopify storefront if checkout fails and you need a quick place to take orders.
• WooCommerce Set up a small catalog on WooCommerce when you already have WordPress hosting and need a temporary place to sell while the main store is unavailable.
• Square Online Take orders through Square Online when your checkout keeps failing and you need a simple page for online sales.
• Desktop admin Open the store admin in a desktop browser instead of the mobile app when the app hangs on sign-in, since the web session may still work.

Problems at the same time as BigCommerce

Since 27 October, BigCommerce's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

BigCommerce IP address, servers and network

Service updates from @BigCommerce

No posts about problems from @BigCommerce in the last 14 days. The latest is from .