Ask4 outages and problems
User reports, last 24 hours
72 reports in total, counted in 15-minute windows
In the last hour, 36 problem reports came in for Ask4, and at this time of day there are usually almost none. Over the last 24 hours there were 72 reports. The last spike in reports was 16 min ago and lasted 1 h 26 min. These are user reports from the UK, where most people report Ask4 problems.
- NormalClose to the usual level23 h · 18 reports
- ElevatedMore than 1.5 times the usual level30 min · 22 reports
- OutageMore than twice the usual level and far above the day's average30 min · 32 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 72 user reports came in for Ask4. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.
The most recent spike big enough to count as an outage was 15 minutes ago. The busiest 15-minute window of the day had 20 reports, about 1 hour ago.
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Outage
Ended 15 min agoLasted 1 h 15 min20peak reports
Ask4 in November 2026
- Problem reports in November (since 6 November)
- 71
Monthly report for November 2026
People who report a problem with Ask4 to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Internet
- Phone
- Total blackout
- Website
- Hosting
- App
Ask4 problem spikes, last 30 days
Since 6 November, Ask4 had 1 outage spike.
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Outage
Sat 7 Nov, 01:48–03:14Lasted 1 h 26 min21peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 November 2026. Monthly reports for all services
How to fix Ask4 not working
Ask4 is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach ask4.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Ask4.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as Ask4
Since 6 November, Ask4's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Ask4: Sat 7 Nov, 01:48 to 03:14
- Pix, outage,6 Nov 14:44 to 03:29
- Archive of Our Own, outage,6 Nov 21:14 to 03:29
- Caixa Econômica Federal, outage,6 Nov 21:44 to 02:29, 02:53 to 03:14
- Banco Itaú, outage,6 Nov 22:14 to 03:29
- Nubank, outage,6 Nov 22:29 to 03:29
- Banco Inter, outage,6 Nov 22:59 to 02:29, 03:08 to 03:23
- Banco do Brasil, outage,6 Nov 22:59 to 03:29
- Bradesco, outage,6 Nov 22:59 to 01:59, 02:47 to 03:14
63 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Ask4 IP address, servers and network
Checking ask4.com from our server…
Contact Ask4 support
Tip: Ask4 doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Ask4
The status on this page comes from user-submitted problem reports for Ask4, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Ask4, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Ask4 doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.