AFAS Software outages and problems
User reports, last 24 hours
32 reports in total, counted in 15-minute windows
No problem reports came in for AFAS Software in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 32 reports. Most recent reports were about website (33%) and app (33%). There has been no spike in reports since 4 November. These are user reports from the Netherlands, where most people report AFAS Software problems.
- NormalClose to the usual level24 h · 32 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 32 user reports came in for AFAS Software. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 17 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
AFAS Software in November 2026
- Problem reports in November (since 4 November)
- 32
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for AFAS Software.
Share of 3 recent reports that said what was wrong.
AFAS Software problem spikes, last 30 days
Since 4 November, AFAS Software had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix AFAS Software not working
AFAS Software is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
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Restart AFAS Online
Sign out of AFAS Online, close every Profit, InSite, or OutSite tab, and open a new browser window. Use Ctrl+F5 on the sign-in page if it keeps showing an old screen, then sign in with the account your employer gave you.
Test InSite privately
Press Ctrl+Shift+N in Chrome or Edge, then open the InSite or OutSite address from your employer. If it works there, open chrome://extensions or edge://extensions in your normal window and switch off ad blockers or script blockers for that site.
Clear AFAS sign-in data
In Chrome, open chrome://settings/clearBrowserData; in Edge, open edge://settings/clearBrowserData. Set Time range to All time, tick Cookies and other site data plus Cached images and files, then choose Delete data in Chrome or Clear now in Edge.
Reset the Profit launcher
If Profit starts from a downloaded .ica launch file and nothing opens, reset Citrix Workspace on Windows. Open Citrix Workspace from Start, choose Advanced Preferences > Reset Citrix Workspace, confirm Reset, then download a fresh Profit launch file from AFAS Online.
While AFAS Software is down: what to use instead
- AFAS Pocket If the browser portal is the only part failing, try the mobile app for tasks such as approvals, absence requests, and expense claims.
- AFAS web portal If the app will not load, open the portal in a browser and sign in there, because app sessions can fail while the website still works.
- Exact Online For finance work in the Netherlands, use it for invoicing and bookkeeping if your company already has that administration set up.
- Nmbrs For payroll and HR work, use it only if your employer already runs payroll data there, since a fallback without existing access will not help.
What happens when AFAS Software goes down
AFAS Software is Dutch business software from afas.nl for HR, payroll, finance and administration. Employers and finance teams rely on it, so an outage can interrupt payslips, approvals, invoices and employee self service.
Sign-in is often the first thing you notice: AFAS Online may reject a valid login, hang after authentication, or keep sending you back to the start page. Profit work can slow down or stop, while InSite pages for leave, declarations and approvals may load halfway or show a generic error. The Pocket app can also fail to refresh, which leaves mobile approvals and expense actions stuck until the service responds again. Problems can be partial, since one company portal, module or workflow may fail while another still works; reports usually make the most sense in the Dutch workday context.
AFAS Software IP address, servers and network
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AFAS Software FAQ
Is AFAS Software down right now?
Why can’t I sign in to AFAS Online, Profit, InSite, or OutSite?
Why does AFAS Pocket keep asking me to log in again?
Why won’t my payslip, leave balance, or HR page open in InSite?
Why can’t I submit an expense claim, leave request, or workflow task?
Service updates from @AFAS
No posts about problems from @AFAS in the last 14 days. The latest is from .
Contact AFAS Software support
Tip: AFAS Software doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track AFAS Software
The status on this page comes from user-submitted problem reports for AFAS Software, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for AFAS Software, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. AFAS Software doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.